We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Heartland Hotel Cotswold

Traveller (137)
Room & Suite (69)
Dining (14)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Sauna
Self-Serve Laundry
Wheelchair Access
Show more
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
388Reviews
175Photos
5Q+A
70Room tips
Traveller rating
  • 72
  • 155
  • 110
  • 32
  • 20
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Our room was large and the bed was quite comfortable. The room was not luxurious, but very adequate for all of our needs. The location is excellent. There are pubs and restaurants in easy walking distance and the restaurant in the hotel is very good as well. It is
Read more
We were booked in for 1 night. We were accommodated in one of the new wings which they said is an experiment. The suite was tastefully decorated. Very modern and chic. The only problem with the suite was the shower in the bathroom with lukewarm water and no pressure in the
Read more
Response from Simon J, General Manager at Heartland Hotel Cotswold
Responded 2 weeks ago
Kia ora LipiS10, Thank you for the feedback on our trial rooms. Our plumbers are working on a solution with the water issues. We hope to have these fixed soon. Kind regards Simon Jackson
Read more
This was the hotel chosen by our tour company ahead of a trip around NZ. We came a day early to be able to spend more time in Christchurch. The hotel is in a good location to be able to walk into town or to visit the wonderful park. The hotel itself is very average. More of a
Read more
Response from Simon J, General Manager at Heartland Hotel Cotswold
Responded 3 weeks ago
Kia ora Gallicwanderer, Thank you for the feedback. Your comments is very important to us. Glad you found the location handy to get to town and close by sceneries. I am sorry the Breakfast was not to your liking something we will disuss with our Restaurant team. Pricing is very much in line with most Hotels around New Zealand we also have a variety of options to choose from. Once again thank you for the feedback. Kind regards Simon Jackson
Read more
Considering this was the first hotel, of many, at the start of a 14 day tour of New Zealand, we were very under whelmed on arrival. Mock Tudor motel, rather than a hotel. Our room was right round the back of the grounds laid out in chalet style. The windows were really dirty
Read more
Response from GMCotswold, General Manager at Heartland Hotel Cotswold
Responded Jan. 16, 2019
Kia ora Christine S, Thank you for providing us with the feedback. We take your comments seriously to improve our services. It is unfortunate to hear of your disappointment and we do apologise for the inconvenience caused. We have discussed your feedback with our team and improvements will be made immediately to raise the cleanliness levels on the property. Once again thank you for the feedback and I hope you will revisit so we can improve our services. We are also in the planning for an upgrade to our rooms this coming low season. Kind regards Simon Jackson
Read more
I really loved the hotel and the staff. It was a very pleasant experience for me and my family. Ambience topped up with quality of service was worth leaving this review. Glad that I chose this hotel and I would definitely recommend other people to stay there on theit visit to
Read more
Response from GMCotswold, General Manager at Heartland Hotel Cotswold
Responded Nov. 13, 2018
Kia ora Shreesti T, We are very please with the feedback thank you for the time to provide us with positive comments. Hope to see you here again. Kind regards Simon Jackson
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Clean bathroom
PreviousNext
12345614
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport. Taxi's also wait outside the terminal but they normally are $50 plus for a fare into the hotel. We look forward to your stay and please do not hesitate to give us a call on 0800 65 3535. Kind regards, Anthony
0 votes
Show all answers
Can I exchange Australian dollars to N.Z. Dollars at this hotel
Maybe email them.
1 vote
Show all answers
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0 votes
Just request a downstairs room? Thats what we did as we were travelling with a toddler.
0 votes
Show all answers
"Make sure the aircon is working as the rooms are very stuffy"
"Two friends sharing, two bedroom suite was great"
"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
"Don't bother find a different hotel."
"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
PreviousNext
12345614
PRICE RANGE
US$97 - US$258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
heartland hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
77
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing