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Heartland Hotel Cotswold

348 reviews
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Traveller (129)
Room & Suite (46)
Dining (14)
Overview
  • Excellent17%
  • Very good42%
  • Average28%
  • Poor8%
  • Terrible5%
Travellers talk about
“tudor style”(17 reviews)
“grand pacific”(4 reviews)
“coach tour”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Restaurant
Room Service
Bar/Lounge
3.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (348)Write a Review
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Traveller rating
54
127
86
27
16
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54
127
86
27
16
Show reviews that mention
All reviewstudor stylegrand pacificcoach tournew zealandpapanui roadseparate bedroomrestaurant stafffirst floorbuffet breakfaststay there againmin walkoff street parkingcity centrelast nightsouth islandheaterbath
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1 - 5 of 310 reviews
Reviewed 2 days ago via mobile

Stayed a couple of nights here. The room was large and comfortable and the hotel restaurant was good, but we were directly opposite the reception area and that made the room very noisy. Tour parties coming and going, especially in the morning, were very disturbing....More

Thank ASClarkca
Reviewed 1 week ago

Stayed here for 1 night and this is very nice cosy place right in the center of Christchurch. The only thing missing here is a nice kitchenette .Free Wi FI and ample parking space .The breakfast spread is also good.

Thank AB2104
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 1 week ago

Kia ora AB2104, Thank you for the pleasant comments. Glad you enjoyed your stay with us. For your information we do have rooms with kitchenettes please enquire next time you visit. Kind regards Simon Jackson

Reviewed 2 weeks ago via mobile

We stayed 3 nights in December 2017 & again 1 night in January 2018. Both stays were very good. Well run and managed. We were part of a large group but meals were provided quickly and friendly. Rooms nice and clean, well appointed and nice...More

Thank Narrabeam
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago

Kia ora, Thank you for the feedback. We are glad you enjoyed your stay and we look forward to a next visit. Kind regards Simon Jackson

Reviewed 2 weeks ago via mobile

No A/c but huge sitting room in suite. 2 separate bedrooms 1 bathroom. No hot tub and pool was freezing!! Needed to take ubers or the bus to get to downtown Christchurch. Restaurant on property was okay. Staff was bery friendly and incredibly helpful.

Thank Ruth114
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago

Kia ora, Thank you for your feedback. Great to know you enjoyed your stay with us. Kind regards Simon Jackson

Reviewed 3 weeks ago via mobile

Room is so dank and dismal. Most of the plugs weren’t working. TV didn’t work. Couldn’t charge phones in bedroom as plugs didn’t work. Brother did lights. Carpet was filthy. If we hadn’t pre paid we would have left without even opening our suitcases.More

Thank JWtraveler1
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 2 weeks ago

Kia ora, Firstly, Thank you for providing us with feedback. We take your comments seriously to assist with us going forward. We are disappointed we did not meet a higher standard. We will discuss your feedback with the team and see where we can improve....More

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Conference Facilities
Banquet Room
Dry Cleaning
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$96 - US$129 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (129)
Room & Suite (46)
Dining (14)
Hotel & Grounds (88)
Bathroom (12)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yellow Bee
8 January 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
0
Votes
Jimboyeoman
20 February 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
1
Vote
STYLam
14 October 2015|
Answer
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.
0
Votes
Room Tips
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