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Heartland Hotel Cotswold

Traveller (137)
Room & Suite (69)
Dining (14)


Free Wifi
Free Parking
Breakfast Buffet
Room Service
Multilingual Staff
3.5 Star accommodation
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Mar. 3Mar. 4
1 room, 2 adults, 0 children
Standard Room
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Reviews (384)
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All reviews tudor style coach tour grand pacific new zealand papanui road no elevator living room stay there again comfortable beds city centre off street parking nice room stayed one night south island short stay toiletries nz
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1 - 5 of 339 reviews
Reviewed January 13, 2019

Considering this was the first hotel, of many, at the start of a 14 day tour of New Zealand, we were very under whelmed on arrival. Mock Tudor motel, rather than a hotel. Our room was right round the back of the grounds laid out...More

Date of stay: November 2018
Thank Christine S
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded 4 weeks ago

Kia ora Christine S, Thank you for providing us with the feedback. We take your comments seriously to improve our services. It is unfortunate to hear of your disappointment and we do apologise for the inconvenience caused. We have discussed your feedback with our team...More

Reviewed November 11, 2018 via mobile

I really loved the hotel and the staff. It was a very pleasant experience for me and my family. Ambience topped up with quality of service was worth leaving this review. Glad that I chose this hotel and I would definitely recommend other people to...More

Date of stay: November 2018
Thank Shreesti T
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded November 13, 2018

Kia ora Shreesti T, We are very please with the feedback thank you for the time to provide us with positive comments. Hope to see you here again. Kind regards Simon Jackson

Reviewed November 7, 2018

An interesting mock Tudor low rise building in a nice part of Christchurch. I think I would describe this more as a motel rather than a hotel as it is clearly a group one or two night stop over for tour groups. The buildings, round...More

Date of stay: October 2018
1  Thank 1Englishman
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded November 8, 2018

Kia ora 1Englishman, Thank you for the time to provide us with such detailed feedback. Your comments are very important for our development. We are currently in the process of upgrading the Hotel to a more premium product, Most of the points you have addressed...More

Reviewed November 6, 2018

We were pleasantly surprised to find our room at the Heartland Hotel Cotswold was an absolutely gorgeous suite furnished in an elegant antique sort of medieval style. The bed was fabulous and comfortable. Lots of hot water in the shower and the toiletries come with...More

Date of stay: October 2018
Thank Sherrilee R
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded November 8, 2018

Kia ora Sherilee R, Thank you for the pleasant feedback. You chose one of our two royal suites and you have summed it up well. We've tried to maintain that Tudor era architecture through these two rooms. We are glad you enjoyed it. Kind regards...More

Reviewed November 3, 2018 via mobile

This is a really quaint Tudor style hotel with a super friendly and helpful receptionist. It has a pool and gym, although we didn’t use these amenities. The rooms are mini apartment style with a small bedroom and larger living room with sofa and dining...More

Date of stay: November 2018
Thank Samiya7
Response from GMCotswold, General Manager at Heartland Hotel CotswoldResponded November 5, 2018

Kia ora Samiya 7, Thank you for the time to provide us with a detailed feedback on your stay. You certainly broke it right down for the next visitor. We're glad you enjoyed your stay and the Hotel suited your needs. I know were slightly...More

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Hotel class
Hotel Amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Wheelchair Access
Hotel class
Number of rooms
Price range
US$87 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Heartland Hotel Christchurch
New Zealand > South Island > Canterbury Region > Christchurch
Hotel class
Number of rooms
Price range
US$87 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Heartland Hotel Christchurch
New Zealand > South Island > Canterbury Region > Christchurch


Traveller (137)
Room & Suite (69)
Dining (14)
Business Centre & Event Rooms (1)
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Questions & Answers
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January 8, 2017|
AnswerShow all 2 answers
Response from ManagerCotswoldHtl | Property representative |
Good morning Yellow Bee :) The best way or cheapest way to get to the hotel is via Supershuttle which is a cost of $24 plus $5 for each additional person. They will be waiting outside the terminal on arrival at the airport... More
February 20, 2016|
AnswerShow all 5 answers
Response from Pauline G | Reviewed this property |
Maybe email them.
October 14, 2015|
Response from Gail M | Reviewed this property |
Hi you will need to contact the hotel about this. From my stay there I found them to be very helpful. Good luck.

Room Tips

"Two friends sharing, two bedroom suite was great"
May 17, 2018
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"If possible, ask for a room which does not give on to the central courtyard area - should be quieter."
Feb. 24, 2018
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"Don't bother find a different hotel."
Feb. 21, 2018
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"The rooms are on two floors, arranged in several wings. If possible look at the actual room you are renting."
Jan. 28, 2018
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