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Novotel Christchurch Cathedral Square Hotel

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52 Cathedral Square Central City, Christchurch 8011 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (401)
Dining (29)
Room & Suite (12)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
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Updated 20-09-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-09-15 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 154 hotels in Christchurch
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Spoil yourself in this new, stylish 4+ star hotel. The Novotel Christchurch Cathedral Square (re-opened 2013) is elegantly positioned alongside the original Christchurch Cathedral. The hotel boasts 154 spacious rooms and suites, from modern and contemporary to charming and cozy, everyone will be delighted. All rooms are complimented with the modern day comforts and amenities that one has come to love and expect from this international 4+ star hotel. Come to Christchurch and experience the style and sophistication of a 4+ star hotel in Christchurch.
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Full view
Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids club
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English
1,385Reviews21Q+A100Room tips
Traveller rating
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Popular mentions
Marie B wrote a review Apr. 16
3 contributions
We needed very central accommodation and this was it. Lovely hotel in the heart of the city - actually overlooking the cathedral building and next to the library. Cleverly designed rooms, great selection on the breakfast buffet and good service. Excellent bed with quality pillows and duvet - we would definitely stay here again.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
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Kiwi2NZ wrote a review Apr. 9
Blenheim, New Zealand42 contributions50 helpful votes
As a regular patron, and a Gold Card Accor member, we were stunned to find that Novotel Christchurch’s response to the modest public holiday surcharge, was to not honour the guaranteed Accor 2 for 1 members meal deal, over Easter. Good news for us, we found a great dinner alternative nearby. Bad news for Novotel, never again will we darken your door. Note - bring your own pillow unless you like a pillow that is both extremely hard and of a thickness that might work for a giraffe. We resorted to using folded towels. And don’t get too excited about the 13th floor upgrade. All a bit tired, a long way from an executive suite in a serious international hotel, and probably no larger that all of the lower level floors.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
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1 Helpful vote
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 1 week ago
Hello Kiwi2NZ We are so very disappointed by your comments around you recent stay at the Novotel. We have failed to meet you expectations and for that, I apologise. Let me address each issue individually. The Accorplus card has “Dining privileges exceptions” as listed on the website at on there website under dining-exceptions. These exceptions have always been in place with AccorPlus in every hotel in NZ and AUS. Im sorry you were not made aware of the exception before you purchased the card. I will ensure our team are passing on the information that is relevant before taking bookings on the excepted dates We, like all Novotel’s have a specially designed pillow menu available for our guests to allow them to choose a pillow perfect for them. This is shared with guests via the guest compendium in the rooms and on the TV. Please let us know if the pillow is not perfect for you so we can change it immediately. We want everyone to get the perfect nights rest at our hotel The 13th floor of the hotel is our top floor, showing the best views of Christchurch and each room has amenities not available in the Superior rooms. I appreciate your sharing your thoughts, it is my hope that you will give us the opportunity to better redeem ourselves in the near future. Please reach out to me directly if you would be willing to give us a chance to turn your experience around
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Andrealia wrote a review Apr. 7
Auckland Central, New Zealand5 contributions1 helpful vote
as always - we could have done with more shower soap, not enough for 2 people, lucky I take my own! Bed super comfy, location was excellent! easy check in and out. We stayed an extra night as we were offered a good deal to do so.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
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Location
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Service
Sleep Quality
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 1 week ago
Hello Andrealia Thank you for your great feedback regarding your recent stay with us Novotel Christchurch Cathedral Square Sorry to hear we didn't provide enough soap during your stay. We are always on the end of the phone and more than happy to accommodate any need you might have during at stay at the Novotel Thank you for taking the time to share your thoughts
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ChrisandDavid2016 wrote a review Apr. 5
Feilding, New Zealand141 contributions63 helpful votes
As others have mentioned this hotel is excellent for a central city hotel that is not noisy. It is set back off the street and right beside the new library. Reminders of the Christchurch earthquake obvious to see as it is opposite the Christchurch Cathedral rebuild project. We stayed for three nights over Easter. It was an easy walk everywhere we wanted to go, albeit we did have a family car for the first two days. Best to let the hotel know you will have a car as they can reserve parking for you. The outdoor self-parking is fine but gets full and even though we pride ourselves on knowing Christchurch quite well, we missed the hotel loading bay, which is not near the front entrance and appears to be on the footpath. Park there and then check-in and get staff directions on where to enter the car park, as it's not difficult but easier when you know how! We stayed on one of the two Executive floors (12th/13th floors). The room was adequate for our needs - the bed was comfortable and room serviced each day when we were out. Air-conditioning quite loud but it was hot when we stayed so we did appreciate it. The staff were welcoming and friendly - we are Accor Plus members but meal benefits don't apply on Public holidays so we did not eat in during our stay.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Higher rooms would be quieter and bigger I guess.
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 1 week ago
Hello Chris and David Thank you for choosing to stay at the Novotel Christchurch Cathedral Square. We pride ourselves on providing genuine service so it’s fantastic to hear you had a great experience with us. While Christchurch is still rebuilding we are also the most modern city in NZ. All city's have continuous development and we are very lucky to have the amazing state of the art buildings around us, like the library Safe travels and we hope to see you again soon
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TraveltripperUK wrote a review Apr. 4
UK59 contributions37 helpful votes
The accommodation was comfortable and the room was perfectly adequate. The hotel staff are welcoming and helpful and I opted for valet parking which made things very easy. Breakfast was good with plenty of choice. Dinner was a little difficult to get as we hadn't booked but the wait was not too long & the waiting staff did their best. A pleasant comfortable stay in central location.
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Date of stay: March 2021
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Sleep Quality
Room Tip: Room was on 5th floor with no view but quiet
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Response from Bradley Conder, General Manager at Novotel Christchurch Cathedral Square Hotel
Responded 1 week ago
Hello TraveltripperUK Thank you for the fantastic review! Im sorry you were not able to secure a booking for the restaurant. We do our best to accommodate everyone we can but we always suggest booking for dinner early to avoid disappointment I really appreciate you taking the time to let me know.
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PRICE RANGE
US$87 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel christchurch cathedral square hotel christchurch
LOCATION
New ZealandSouth IslandCanterbury RegionChristchurch
NUMBER OF ROOMS
154
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Frequently Asked Questions about Novotel Christchurch Cathedral Square Hotel
Which popular attractions are close to Novotel Christchurch Cathedral Square Hotel?
Nearby attractions include Quake City (0.4 km), Bridge of Remembrance (0.5 km), and New Regent Street (0.1 km).
What are some of the property amenities at Novotel Christchurch Cathedral Square Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Novotel Christchurch Cathedral Square Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Christchurch Cathedral Square Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Novotel Christchurch Cathedral Square Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Christchurch Cathedral Square Hotel?
Conveniently located restaurants include Dosa Kitchen, Mumbaiwala Indian Street Kitchen, and Inati.
Are there opportunities to exercise at Novotel Christchurch Cathedral Square Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Christchurch Cathedral Square Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Christchurch.
Are any cleaning services offered at Novotel Christchurch Cathedral Square Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Christchurch Cathedral Square Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Christchurch Cathedral Square Hotel?
Many travellers enjoy visiting Riccarton House & Bush (3.0 km), Mona Vale (2.6 km), and Ferrymead Heritage Park (6.6 km).