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The Garden Hotel

66 reviews
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Traveller (5)
Room & Suite (17)
Dining (9)
Overview
  • Excellent16%
  • Very good40%
  • Average21%
  • Poor10%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (66)Write a Review
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All reviewsinternet connectionbeds were very comfortablecooking facilitiesreception staffgood sizemarshlandcitymirrorheapsqueenstown
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1 - 5 of 65 reviews
Reviewed 5 weeks ago via mobile

Well the receptionist has poor English.... difficult to understand. And we try to order some food to deliver to room , they said I need to GO to pay first, that’s so silly. The room we book online, it shows the bath tub in the...More

Thank 小捲2032
Response from Garden H, Hotel Reception at The Garden HotelResponded 2 weeks ago

Good Afternoon, We are sorry to hear you did not enjoy your stay with us. We employ multilingual staff at our complex, which we believe reflects the changing scope of overseas travellers from around the world visiting New Zealand. The hotel does not offer room...More

Reviewed 2 November 2017 via mobile

Big rooms that appear tidy.. But when you get up after a long 13 hour flight and all you want is a shower... Don't look up.... Disgusting...... This didn't happen over night this is at least a year worth of build up. Save your money...More

Thank Fantail5
Response from Garden H, Reception at The Garden HotelResponded 2 weeks ago

Good Afternoon, Thank you for taking the time to review the Garden Hotel. We appreciate that you have brought the issue of the calcification build-up on some of our shower heads. Yes indeed, it can be unsightly, despite our attempts to soak the units in...More

Reviewed 24 July 2017 via mobile

Originally booked for 2 days but due to the flood had to stay another, staff were all super friendly and accommodating. room was good for the price albeit worn out desk chairs one or two nice sit down chairs would have been good so everyone...More

Thank Yessiryousir
Response from Garden H, Garden Hotel Reception at The Garden HotelResponded 25 July 2017

Good Afternoon, Thank you for choosing to stay at The Garden Hotel. We appreciate and thank you for sharing your feedback on your recent stay with us. It is great to receive your positive comments regarding our staff and customer service, and that we were...More

Reviewed 20 April 2017 via mobile

The place is spacious for families. Our family suite comes with a nice kitchen nook. Got a nice living room and bathroom as well. Hotel is about 900meters from a nearby mall and supermarket. But everything ends there. Here are the list of negatives: 1....More

2  Thank Brianmikelim
Response from Garden H, Garden Hotel Reception at The Garden HotelResponded 23 May 2017

Good Afternoon, Thank you for taking the time to provide your feedback on your stay with us. It is great to hear that you found our accommodation spacious, with sufficient facilities and enjoyed the advantage of its proximity to Christchurch amenities. It is unfortunate that...More

Reviewed 6 April 2017 via mobile

I stayed here for three nights on a business trip and my colleague and I were put in adjoining rooms, which was very convenient. The rooms are large, clean and fairly comfortable. The decor is outdated and the 12 hour internet connection is a bit...More

Thank PennyD1985
Response from Garden H, Reservations at The Garden HotelResponded 7 April 2017

Good Afternoon Penny, Thank you for sharing your review with us. We appreciate the positive feedback. We have recently started the process of re decorating our guest rooms, New paint and carpets, also including the addition of new drapes and cushions, creating a fresh inviting...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$77 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$77 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Kitchenette, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (5)
Room & Suite (17)
Dining (9)
Hotel & Grounds (10)
Questions & Answers
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Room Tips
"Not sure - ask staff?"
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"Room 226 I was at home car parked outside"
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"Superior rooms are nice and spacious."
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"All rooms easily accessable. Plenty of room in our 2 brm suite."
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