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Mercure Dunedin Leisure Lodge

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Mercure Dunedin Leisure Lodge
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583 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Dunedin Leisure Lodge
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Showing 548: English reviews
Brisbane, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago via mobile

Great hotel located right across from the Botanic Gardens and a short walk to Otago University. We arrived early hours of the morning by and nothing was too much trouble for reception staff. We were always greeted cheerfully. I would definitely stay here again.

Helpful?
Thank Insearchofsomething6
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

What a delightful review to receive. Our staff really appreciate your comments and this will inspire them to continue to work towards excellence in customer service and the guest experience. We do hope to be of service to you again in the near future. More 

Melbourne, Australia
1 review
Reviewed 4 weeks ago

Dunedin is a lovely city and the Mercure Dunedin Leisure Lodge is located in a garden setting opposite the Botanical Garden which should be visited. The hotel is a little dated, but the service friendlyand the food good in the restaurant. It represents very good value.

Review collected in partnership with Accorhotels.com

Helpful?
Thank rogero50
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to inspire our team with your review. We are delighted we were able to meet most of your needs during your stay and hope to be of service to you again in the near future. More 

Christchurch, New Zealand
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Stayed here for a night and we were very pleased with the room. We paid $150 for a quiet, clean, stylish room that looked out onto their beautiful garden. The lady at the desk was also very friendly. Overall we would highly recommend staying here

Helpful?
Thank Emma O
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to give us such lovely feedback. You cannot imagine how delighted our team are to receive your response. Cheers. More 

Invercargill, New Zealand
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 October 2016

Ideal place to stay if you. Have transport. If you don't then it might be a bit far out from the centre of Dunedin so you might be looking at the added cost of getting taxis. Nice to have two queen size beds in our room. One was firmer than the other. Meals were very nice and the pork belly... More 

Helpful?
Thank Sue L
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Many thanks for taking the time to review our hotel and services. We appreciate your feedback. For readers, we are 2-3 minutes by car from the city centre (The Octagon) or 20 to 25 minutes walk on flat terrain (shops start about 10-15 minutes from our front door). Taxis are an option or you may choose public transport one block... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 October 2016 via mobile

Not a bad place to stay, a little dated but very quaint. Bed was comfortable, only negatives were room wasn't 100% clean; bathroom had hair in it, haven't had to use a shower over bath since I was a kid, certainly didn't expect that in a Mercure. Also had a fair bit of road noise as was right on main... More 

Helpful?
Thank Matt M
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

We sincerely thank you for your review and apologise that your bathroom was not properly cleaned up to our required standard. Your feedback is important to us so thanks for taking the time to post. More 

Brisbane Region, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2016

We were booked for two nights by a travel agent and will defiantly not be coming back. The cramped room had two double beds that had seen better days and left us with sore backs and a bad nights sleep. The walls between rooms were so thin we could hear the person in the next room snoring! The shower was... More 

Helpful?
Thank Susan L
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Please accept our sincere apology for your experience. It seems we were unable to meet your needs on any level for which we are truly sorry. More 

Christchurch, New Zealand
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 October 2016 via mobile

The Mercure Dunedin is ok. Don't get me wrong. If you are looking for basic accommodation with zero frills then this may be the place for you. The rooms are small and a little tired or dated but are adequate. The ensuite in my room was really good and looked modern and clean. The mattresses are not great. You can... More 

Helpful?
Thank stannas
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thanks for taking the time to review our hotel. We agree our staff went out of their way to assist you during your stay to make it comfortable and pleasurable. There are two clarifications we'd like to make for readers: 1. while we have no have gym facilities onsite, we do have access for all guests to a gym a... More 

Tamworth, Australia
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 October 2016

We had a beautiful clean and very comfortable room on the ground floor with access to the beautiful garden in bloom as its springtime!!!! Loved being able to open the door and window to let fresh air in. Staff were all very friendly, especially reception who came and helped us with our luggage. Handy to have access to coin operated... More 

Helpful?
Thank JanelleandMark
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

Thank you sincerely for your delightful review. It will serve as encouragement to our team to keep up the good work and improve on the guest experience where ever possible. Thanks for taking the time to post. More 

Invercargill, New Zealand
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 October 2016

This hotel is our preferred stopping point in Dunedin. Comfortable room, easy access from carpark, and I particularly like upgrade to bathroom where the bath has been taken out and new shower installed. We really enjoyed our cooked breakfast, great value at $24.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Vanderlemt
MercureLeisureLodge, Guest Relations Manager at Mercure Dunedin Leisure Lodge, responded to this review

You can't imagine how delighted we are to have such great feedback from a returning guest. Your comments will encourage all our team to continue to strive for customer excellence and an improved guest experience. Thanks ever so much for taking the time to post and we hope we are able to be of service to you again in the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dunedin's Garden Hotel. 76-Rooms in relaxed garden setting. Adjacent to Dunedin Botanic Gardens; short stroll to Otago University, Stadium, Hospital, the city's dynamic shopping centre, and visitor attractions. Easy access from State Highway 1, plenty of complimentary off-street parking. McGavin's Restaurant and Bar, offering contemporary cuisine using fresh local produce. Conference rooms. ... more   less 

Additional Information about Mercure Dunedin Leisure Lodge

Address: 30 Duke Street | P.O. Box 8024, Dunedin 9041, New Zealand (Formerly Dunedin Leisure Lodge)
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $129 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Dunedin Leisure Lodge 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Leisure Lodge Dunedin Hotel Dunedin
Mercure Leisure Hotel Dunedin
Accor Leisure Hotel Dunedin
Hotel Style:
#18 Luxury Hotel in Dunedin
#22 Business Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Dunedin Leisure Lodge staff and other travellers.
3 questions
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Questions? Get answers from Mercure Dunedin Leisure Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some upstairs rooms have no lift access so specify if you need 'at grade' access.”
 of 5 bubbles BillWvetcyclist, 28 Nov 2016 | Read review
“Rooms facing the botanical garden have a nicer view.”
  • Botanical garden easy walk from the Mercure Leisure Lodge.
 of 5 bubbles 984evelyns, 27 Nov 2016 | Read review
“Avoid this hotel”
 of 5 bubbles madan131275, 20 Nov 2016 | Read review
“Ask to see the room first”
 of 5 bubbles JanKel3, 13 Nov 2016 | Read review
“Look some where else.”
 of 5 bubbles susanlF425EA, 13 Oct 2016 | Read review
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