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The Victoria Hotel Dunedin

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#18 of 58 Hotels in Dunedin
Certificate of Excellence
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1 room 2 adults 0 children
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The Victoria Hotel Dunedin
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205 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Newark-on-Trent, United Kingdom
Reviewed 3 days ago NEW

Lovely private hotel where the staff treat you as an individual and not just a number. Nothing was too much trouble for them. The room was large and comfortable if just a tad dated. We ate their Nando's restaurant and found the food and the staff to be very good. Being central this is the ideal hotel from which to...

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Helpful?
Thank Jasper1944
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Jasper1944, thank you for reviewing your recent stay with us. We are very lucky to be big enough to look after plenty of people, yet still small enough to be able to provide great service for every guest. It's great to be able to get to know our guests and make sure their needs are met. By the sound...

Sydney
Reviewed 6 days ago NEW

The feel of this hotel was great situated next to the Cadbury factory it is well located next to the CBD a warm elcome but note that the parking is not free as er Wotif website it's $10 per night. I felt that the hotel needs to clear this up with Wotif not customers as I was instructed it's not...

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Helpful?
Thank rogers_kumar
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear rogers_kumar, I am glad you enjoyed your special upgrade to our new block. I am sorry to hear our car parking fee came as a surprise to you, however I have checked on the website you mentioned and the car parking fee is definitely listed, but is not easy to find as it is at the very bottom of...

Tauranga, New Zealand
Reviewed 6 days ago NEW

Well within a good distance of everything. Cozy, comfortable, warm Southern comfort with old country ambiance. Accomodating and helpful staff. Short distance to Cadbury for those who love chocolates. Historic Dunedin railway station is just a few meters further.

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Helpful?
Thank JDJarbadan
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear JDJarbadan, thank you for taking the time to review your stay with us. I am pleased to hear that our central location met your needs and you enjoyed your stay. We look forward to seeing you again soon. Many thanks, Ben Cochrane

Reviewed 1 week ago via mobile

Perfect room equipped with electrical heater. Shampoo and shower gel provided are all natural and have pleasant smell. I tasted one of the tea bags provided and it tastes amazing! Definitely deserve a five star!!

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Helpful?
Thank Rushi C
Reviewed 4 weeks ago via mobile

The reception and cleaning staff were first class, very friendly and professional. Our room was in the new annex and was absolutely faultless, very well done, suitable for business and leisure travellers alike. Thank you for a great stay

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Helpful?
Thank Pauline S
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Pauline S, I am delighted to hear that you enjoyed your stay in our new wing! Thank you for the great feedback on our reception and housekeeping staff, I will make sure to pass it on. We look forward to seeing you again soon. Kind regards, Ben Cochrane

Heswall, United Kingdom
Reviewed 18 January 2017

we stayed here, six of us in december 2016, one family room and a double...comfort second to none, friendly staff, good breakfast, central situation, can recommend highly, quite easy to find even when you are a complete stranger to the city

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Helpful?
Thank lesley1944
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear lesley1944, thank you for your lovely review of your stay with us. Great to hear that we ticked all the boxes for you. We hope to see you again soon. Kind regards, Ben Cochrane

Reviewed 16 January 2017 via mobile

A fabulous visit to Dunedin and stay in The Victoria Hotel. We were upgraded to the new rooms which were lovely and being in a back room, away from both main roads, so very quiet. The staff were ultra friendly and efficient. The hotel is conveniently located,so we could walk into The Octagon for meals and also an easy walk...

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Helpful?
Thank Susan L
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Susan L, thank you so much for taking the time to give us such a positive review. Our new 4 Star rooms opened in October last year and so far our guests have been quite thrilled with the level of comfort and noise isolation the double glazing and double gibbing provides, aside from all the other mdern features our...

Sydney, Australia
Reviewed 13 January 2017 via mobile

My travel agent provided me 3 recommendations for an overnight stay in Dunedin... the least expensive being the Vic. In hindsight I am glad I opted for this hotel. I was given a room in the recently refurbished wing on the first floor. The room feels brand new with all of the amenities being excellent. Service has been polite and...

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Helpful?
Thank el-guaton
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear el-guaton, I am pleased to hear that you enjoyed your promotional upgrade to our new wing. We are very lucky to have such professional staff who are passionate about providing great service for our guests and it is very rewarding for us when this is recognised. I hope that we will see you again soon. Kind regards, Ben Cochrane

Pacific Coast Australia, Australia
Reviewed 11 January 2017

Good comfortable hotel walking distance from the train station. Rooms are clean and a good size. No street noise and walking distance to some excellent cafes, pubs and restaurants. Not far from the popular Octagon in the city.

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Helpful?
Thank tessybear15
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear tessybear15, thank you for reviewing your stay with us. Our location certainly is bonus when you want to walk around our beautiful city and experience the culinary side of things. Glad to hear that our housekeeping crew are maintaining their high standards, they will be delighted to know that you took note of this. I hope we will see...

Perth, Australia
Reviewed 11 January 2017 via mobile

No probs at all in recommending this hotel. The staff were friendly, the room great and the location in the city convenient. Would certainly stay there again. Parking ($10) at the hotel and could walk every where in the city.

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Helpful?
Thank Steve B
B_Cochrane_Dunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Steve B, glad to hear that you enjoyed your stay with us and took advantage of our secure parking and great location. We look forward to seeing you again soon! Kind regards, Ben Cochrane

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Room Service
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 

Additional Information about The Victoria Hotel Dunedin

Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $114 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
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Also Known As:
Best Western Dunedin
Dunedin Best Western
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Hotel Dunedin staff and other travellers.
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Questions? Get answers from The Victoria Hotel Dunedin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The new units have a larger balcony”
 of 5 bubbles JoeyPatricia, 26 Dec 2016 | Read review
“Penthouse was great, anything on the higher levels is definitely recommended.”
 of 5 bubbles kell3333, 20 Dec 2016 | Read review
“Select your room according to the purpose of your stay. Rooms on the 4th floor a quiet, and receive a lot of breeze.”
 of 5 bubbles grantmkingi, 19 Dec 2016 | Read review
“Some rooms in the older part have kitchens, not sure about rooms in the new block”
 of 5 bubbles 11JudeM, 2 Dec 2016 | Read review
“The recently available new block was very pleasant.and quiet.”
 of 5 bubbles DanielaH969, 30 Nov 2016 | Read review
5 of 5