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The Victoria Hotel Dunedin

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#25 of 59 Hotels in Dunedin
Certificate of Excellence
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178 Reviews from our TripAdvisor Community

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Showing 169: English reviews
Brisbane, Australia
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed yesterday NEW via mobile

We needed somewhere to stay prior to catching an early morning flight back to Australia and found the Victoria online. The room was comfortable but there was no aircon in the room and it was a a hot night in Dunedin...go figure! We both had poor sleeps as a result! The bathroom tiles were quite dirty...no excuse for that! Staff... More 

Helpful?
Thank IanMcI
Prague, Czech Republic
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 days ago NEW

We were fortunate enough to be upgraded to the newest part of the Hotel, recently constructed, which was very nice. All the staff at this Hotel were very helpful and polite. the room had all amenities that you may require, and is in a very good location in the centre of Dunedin, which is a very pleasant town.

Helpful?
Thank Daniela H
Tokoroa, New Zealand
Level Contributor
5 reviews
Reviewed 1 week ago

Out of my comfort zone, travelling alone since the death of my beloved husband, I was absolutely in 7th heaven staying here, large rooms, up on the 3rd floor with views over the hospital and Forsyth Barr spans. Meryl Langdon (Tokoroa)

Helpful?
Thank Nanameryl
Christchurch, New Zealand
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Excellent Location. So close to CBD. just stroll to the train station, or the CBD or Cadbury World. The hotel itself was very clean, and inviting. Although there was no air condition in our room, but we did have our window open. Just happened to turn up on a real hot day. Would definitely stay again.

Helpful?
Thank Karen E
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Karen E, I am delighted to hear you enjoyed your stay with us. Our location certainly makes for an easy wander around the centre of town, as most of the city's attractions are only 5-10 minutes walk from us. Good to hear that our wonderful housekeeping crew are doing themselves proud as well. The next time you stay, make... More 

Fleming Island, Florida
Level Contributor
304 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 1 week ago via mobile

After being really cold in Invercargill the day before, we arrived in Dunedin during a very warm day. No AC made it warm when trying to sleep but it eventually cooled off. Our GPS was not exactly on point but we found the hotel eventually. It is located in the heart of downtown very near the octagon. Good location for... More 

Helpful?
Thank JPinkerman
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear JPinkerman, thank you for reviewing your recent stay with us. Great to get feedback on our staff, we are all super passionate about providing great service, so it's hugely rewarding to know we looked after you well. As you were staying in our Main Block, there is unfortunately no air conditioning in the rooms, however standard fans are available... More 

Auckland, Auckland, New Zealand
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We were lucky enough to get a complimentary upgrade to the new hotel extension, which was modern and well appointed. This hotel is very handy to the CBD and the staff are friendly and hospitable. Would stay again

Helpful?
Thank Catherine G
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Catherine G, I am pleased to hear you enjoyed your promotional upgrade to a Superior Twin Room in our new block. We are pretty overwhelmed at the positive feedback we have been getting about our new rooms, as it has been a solid year of construction with many challenges, and to at last have guests staying in these rooms... More 

Kurrajong, Australia
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Stayed one night as part of a tour. Room was good enough, but outdated, lighting poor as outside window was a brick wall. Beds were really soft and comfortable! Bathroom clean and well equipped. Breakfast buffet good, nandos restaurant in same building convenient. across the road from the Cadbury factory which was fun!

Helpful?
Thank jb1394
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear jb1394, thank you for taking the time out of your tour to write a review of your stay with us. Sorry to hear that you found the lighting to be poor and the room to be outdated. I am guessing that you would have been staying in one of our standard rooms in our main block, which are pending... More 

Waikanae, New Zealand
Level Contributor
75 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 3 weeks ago via mobile

Continuing to exceed expectations- stayed at new wing room - very well done. Centrally located - top front office service - very friendly and informative. Great quality fittings and great air conditioning Great beverage and a la carte breakfast

Helpful?
Thank Jadedog
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Jadedog, thank you for taking the time to post such a positive review. Great to hear that you enjoyed the new room. It has been very exciting for us to open the new block and it is very rewarding to get such good feedback on the new rooms, the customer service and food & beverage side of things as... More 

Invercargill, New Zealand
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 weeks ago

Having stayed at this hotel on many occassions it was a very pleasant surprise to be in a room in the new part of the hotel. I was right near the street and slept really well in a very good bed. Apart from lack of parking I always enjoy my stay at this hotel but this time it was even... More 

Helpful?
Thank Peter M
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear Peter M, thank you for your review. I am pleased to know you enjoyed your stay in one of our Superior Rooms in the new block. With regards to the sleep quality, I am sure that the double-glazing and Elegance range Super King bed would have done the trick. Since opening the new block, our number of car parks... More 

Christchurch, New Zealand
Level Contributor
10 reviews
3 hotel reviews
Reviewed 19 October 2016

True to the enormous reviews of the hotel they were all true to there word. Staff were friendly and helpful even at 0230 when I couldn't sleep and went to the lobby to do some work. Ideally situated where we were able to move around the district easily using the hotel as a central point Thanks team for the great... More 

Helpful?
Thank KCSEAJ5890
VictoriaHotelDunedin, Front Office Manager at The Victoria Hotel Dunedin, responded to this review

Dear KCSEAJ5890, thank you for providing feedback on your recent stay with us. I am delighted to hear that our central location suited you and that our staff looked after well. We look forward to seeing you again soon. Kind regards, Ben C More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Kia ora, Welcome to the Victoria Hotel Dunedin. Our hotel is located in the heart of Central Dunedin, minutes walk away from the city's attractions, shops and businesses. This makes our Hotel the perfect base for the family getaway, the shopping spree or the corporate traveler. At the Victoria Hotel you can expect a warm welcome, a comfortable stay and an excellent location. We take pride in the level of service we offer and are dedicated to going the extra mile for our guests. Our reception desk is open 24/7. We have rooms suitable for 1- 5 people, with a range of bedding configurations and amenities, all with newly renovated bathrooms, plus a free car park per room. There is also a guest laundry facility available. We are also highly experienced in group bookings and function catering for weddings, meetings and expos. When you come to stay at The Victoria Hotel you have two restaurants to choose from, both of which offer room service at no extra cost. You can also relax in our Lounge Bar and make use of the Wi-fi we offer in the bar area free of charge. For modern New Zealand cuisine, you can come to our Well Manor restaurant for Breakfast between 7-10am and Dinner from 6-8pm 7 days a week, or you may like to spice it up with some Flame Grilled Peri-Peri Chicken at our Nando's Restaurant from 11am-9pm every day. We hope to see you soon! ... more   less 

Additional Information about The Victoria Hotel Dunedin

Address: 137 St Andrew Street | PO Box 5737, Dunedin 9011, New Zealand
Region: New Zealand > South Island > Otago Region > Dunedin
Price Range: $117 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Victoria Hotel Dunedin 3.5*
Number of rooms: 42
Reservation Options:
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Also Known As:
Best Western Dunedin
Dunedin Best Western
Hotel Style:
#15 Business Hotel in Dunedin
#19 Family Hotel in Dunedin
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Questions & Answers

Here's what travellers have asked, with answers from The Victoria Hotel Dunedin staff and other travellers.
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Questions? Get answers from The Victoria Hotel Dunedin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The recently available new block was very pleasant.and quiet.”
 of 5 bubbles DanielaH969, 30 Nov 2016 | Read review
“3rd floor room was very quiet.”
 of 5 bubbles Nanameryl, 25 Nov 2016 | Read review
“New rooms are worth the extra money and are quite well appointed.”
 of 5 bubbles X8958YEpeterm, 30 Oct 2016 | Read review
“We had a street side room which I thought would have a lot of street noise. Not so Dunedin slows at night with the odd truck passing by”
 of 5 bubbles KCSEAJ5890, 19 Oct 2016 | Read review
“Ask for a room on the top floor.”
 of 5 bubbles 62Peter1952, 9 Sep 2016 | Read review
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