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2018-02-04 2018-02-05
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    Tuatara Lodge

    30 - 32 Dee Street, Invercargill, New Zealand
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    2018-02-04 2018-02-05
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    Traveller (26)
    Dining (15)
    Room & Suite (5)
    Overview
    • Excellent11%
    • Very good28%
    • Average34%
    • Poor15%
    • Terrible12%
    Travellers talk about
    Free Internet
    Free Parking
    Non-Smoking Hotel
    Restaurant
    Self-Serve Laundry
    All hotel details
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    Write a ReviewReviews (100)
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    11 - 15 of 90 reviews

    Reviewed 28 April 2017

    The room smelt very unpleasant after feet and at the same time very sweet. Really clean it wasn't there either. We were not too sure if the linens were fresh. Because of the entire room, I got an allergic reaction and my eyes are still...More

    Thank Marie D
    Response from Tuatara I, Manager at Tuatara LodgeResponded 14 November 2017

    Hi marie, we have now had our carpets commercially cleaned and also new beding has been put on all of the beds in the hostel, we are sorry that you have had this experience here with us and we appreciate your review and we are...More

    Reviewed 18 March 2017 via mobile

    We stayed here for two nights and I can honestly say that it has been the worst hostel I've stayed in during my time in New Zealand. On the first night, our group of 6 were checked into a 8 bed room which already had...More

    Thank John W
    Response from Tuatara I, Manager at Tuatara LodgeResponded 14 November 2017

    Hi john, i am truly disappointed in our level of service this night however, we are now under new management and would like to prove to you that we can definitely provide true hospitality. thank you for your feedback :)

    Reviewed 17 March 2017 via mobile

    I mean let's just start off with saying : what do you expect in Invercargill? But seriously, this isn't the greatest hostel - the kitchen is semi clean, I could not find a single intact pan/pot, the hot water wasn't working and the fridge wasn't...More

    Thank kaja m
    Response from Tuatara I, Manager at Tuatara LodgeResponded 14 November 2017

    Hello there, since your visit in march we have now upgraded our kitchen facilities and have done a complete clean out, the beds have now all been serviced by a maintenance man and are no longer squeaky, as for the smell we have had a...More

    Reviewed 23 February 2017 via mobile

    Until now, I haven't had any problems with any hostel or accommodation in New Zealand. Stayed for one night with my friends at Tuatara Lodge in Invercargill and not happy with the service provided at all. The staff checked us into the wrong room (which...More

    Thank rene0408
    Response from Tuatara I, Manager at Tuatara LodgeResponded 14 November 2017

    Hi there, first of all i just wanted to say that we a deeply sorry for your bad experience here and our staff member that was rostered on was in training and had very little experience on our receptionist desk, we have since then improved...More

    Reviewed 14 February 2017

    Simple modern and clean hostel for a great price (around $26-$30 for a dorm). The bedrooms are comfortable, if a little cramped. The kitchens are clean and spacious with enough facilities for everyone. There is free WIFI! There is also a TV lounge, laundry and...More

    Thank deejayjin22
    Response from Tuatara I, Manager at Tuatara LodgeResponded 14 November 2017

    hi thank you very much for your review! we allways try our best to provide the best service possible :)

    About
    Amenities
    • Top amenities
    • Free Internet
    • Restaurant
    • Free Parking
    • Hotel Amenities
    • Self-Serve Laundry
    • Free Parking
    • Things to do
    • Restaurant
    Details
    • Price range
    • US$43 - US$46 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 26
    • Location
    • New Zealand >
    • South Island >
    • Southland Region >
    • Invercargill
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    Traveller (26)
    Dining (15)
    Room & Suite (5)
    Hotel & Grounds (9)
    Family and Play Areas (4)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Room near to the TV lounge or above the cafe are noisy"
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    "Pay an extra 4 $ for the room upgrade, eat at off hours the kitchen gets crowded."
    Read review
    "Didn't get free wifi at the room but sitting at the kitchen at the table nearest the internet room, I was..."
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    "ask for one with a TV if you want it."
    Read review
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