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Pounamu Apartments

Booking.comUS$134*
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Certificate of Excellence
GreenLeadersGold level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Pounamu Apartments
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1,371 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
Amsterdam, The Netherlands
Reviewed 17 January 2015

We stayed at Pounamu for 6 nights over new year. We booked a studio apartment which was perfect. Big enough for 2 for that amount of time. It had a small kitchenette and a nice, modern bathroom. Although not great in the evenings, there is free wifi. If we came again I would go for a 1 bedroom apartment with...

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Helpful?
1Thank CMOsborne
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Dear CMOsborne: Thank you for your feedback. We truly appreciate your comments. The Staff at Pounamu always make that extra effort to make your stay exceptional, including providing free and unlimited internet in our well-appointed Apartments. Having free spa pool too is especially welcome after a long day out enjoying the many Queenstown activities. We go all out to give...

Melbourne, Australia
Reviewed 9 January 2015

This is our fourth trip to Qtown and our first staying at Pounamu. Customer service from start to finish is of an extremely high standard. Very friendly and eager-to-assist reception/concierge staff. Apartment kitchens are well equipped (two bedroom), air conditioning much appreciated and bedding is comfortable. Sofa could be bigger - a little pokey for four. Be aware that it...

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Thank dba2015
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Thank you dba2015 for sharing your lovely comments with your fellow travellers on TripAdvisor and thank you for highlighting some of our wonderful amenities. From our free concierge service, to our onsite bike hire, we continuously strive to exceed our Guests’ expectations. Our staff delights in giving each Guest unparalleled service to help create unforgettable life time memories. Once again,...

Hong Kong, China
Reviewed 9 January 2015

Recently stayed at the Pounamu Apartments checking in on Christmas day. From the time we arrived to the very moment we left we felt pampered and the place itself is beautiful and very well maintained. The owners were also very welcoming and quickly showed us to our beautiful room. We got one of the larger upstairs apartments which gives you...

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5Thank blakeHK
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Dear blake6532: Thank you for your rave review, the team was rapt to see your lovely feedback and know that you had such a lovely time with us for the Christmas holidays. We take great pride in all the luxurious amenities that we offer including the ones you listed. Your suggestion of cooking oil is a great one! We do...

Christchurch, New Zealand
Reviewed 9 January 2015

Much has been said before, but to say my wife was happy with the cleanliness of the apartments is the highest praise I can think of !! :) Views were to die for, Location 10 mins from town may have been a little bit of an effort for those not at fit as my family, but hey, its quicker walking...

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3Thank ChrisSutcliffe68
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

We are so delighted you took the time to write such a fabulous review. Thank you Chris! As a 5 Star Qualmark rated property we pride ourselves on cleanliness, thank you. And it’s always smart to keep our spouses happy and so we are elated that she was so pleased! Our location is a 10 minute walk to town or...

Auckland, New Zealand
Reviewed 8 January 2015

The apartment was beautifully presented and immaculately clean. All staff were friendly, helpful and professional. The apartment looked just like the website photos, and the view is spectacular. The bed was very comfortable and the free wifi was fast too. All together, this is an outstanding place to stay while you are in Queenstown. We can't wait to go back.

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3Thank PeterLawrie
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Thank you so much Peter for your lovely review! We are so thrilled you had an amazing experience with us. The Staff at Pounamu always make that extra effort to make your stay exceptional, including providing free and unlimited internet in our well-appointed Apartments. We are well known for our comfy beds with down toppers. Once again, thank you for...

Sydney, Australia
Reviewed 7 January 2015

Booked a studio apartment, and was pleasantly surprised/relieved that it looked exactly like the advertised photos(unlike some Aus hotels I've stayed in the past). Checkin/checkout was smooth and the staff was super friendly. I would not call it a 'studio apartment' given the small size(It's basically a small room), but both the room and bathroom were very nice, modern and...

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1Thank Navanga
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Dear Navanga: Thank you for your lovely review of Pounamu. We take great pride in welcoming our guests and making them feel at home. The Studio Rooms are our entry level and are like a small hotel room with a small kitchenette. They are perfect for short stays or if the Guests are out and about enjoying the activities that...

Atlanta, GA
Reviewed 5 January 2015

This was the perfect place for us to complete our New Zealand vacation. Staff was friendly and helpful. The apartment is easy to find and located within walking distance to town. The room was clean and comfortable with access to a washer and dryer. We enjoyed the quiet surroundings and got plenty of rest. We would definitely stay here again.

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4Thank EyesOfTX
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Thank you EyesOfTX for sharing your lovely comments with us and your fellow travelers on TripAdvisor. Our staff delights in giving each Guest unparalleled service to help create unforgettable life time memories. We hope to see you again in the near future to enjoy our amazing views and accommodations. Keep in touch with us by liking our Facebook page. We...

Sydney, Australia
Reviewed 5 January 2015

The apartment was perfect for two couples, comfortable lounge dining with views to die for. Very comfortable bedrooms lovely beds good private facilities. Kitchen good easy to prepare meals. Only short walk into town. Staff very friendly and helpful. Great holiday very sad to leave

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5Thank 2,661,953
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Dear 2661953: We are so thrilled you and your friends had such a wonderful time with us In Queenstown and at Pounamu. Our 2 bedroom Apartments are so well suited with our fully appointed kitchen. We hope you were able to sit back and relax after a day enjoying all that Queenstown has to offer. With all of our amenities...

Reviewed 4 January 2015 via mobile

We had the most amazing time in Queenstown and our beautiful studio apartment made it that much better! Awesome location walking distance to town, and only a $9 cab fare. Clean, spacious apartment and to top it off the best customer service ever!! Especially Jenny!! She was amazing from the moment we checked in, helping us book tours and checking...

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3Thank Laetitia A
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

We are always so delighted to hear that our guests have gone home with such fond memories of Pounamu and Queenstown. We would love to see you again, maybe in Autumn or Winter next time. Yes we agree that Jenny is amazing! Our staff delights in giving each Guest unparalleled service to help create unforgettable life time memories. Once again,...

Sydney, Australia
Reviewed 1 January 2015

Others have said similar - wonderful view - takes your breath away... but know what you are getting into. We stayed in the height of summer with no air conditioning - not usually a feature in a lot of Queenstown apartments, even at the high end. No a/c meant opening windows which meant high traffic noise given this was peak...

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Thank Townmouse_travels
Pounamumarketing, Marketing Manager at Pounamu Apartments, responded to this review

Thank you Townmouse_travels for your review and feedback. We are delighted to know you enjoyed our breathtakingly beautiful views of Lake Wakatipu and The Remarkables. They really are stunning. All of our premier units have air conditioning. We do have 2 standard apartments which do not. Pounamu is one of the few Queenstown Apartment providers that offer air conditioning in...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Travellers' Choice(R) 2015 Winner - Voted #3 in New Zealand. Relax in style and soak up the spectacular views of Lake Wakatipu and The Remarkables in our 1 or 2 bedroom spacious, self-contained or serviced Apartments. Each Apartment has an open plan lounge, dining and full kitchen facilities, gas fire, under-floor heating, Sky TV, ensuite bathroom with shared laundry amenities. A separate office area with computer/printer/fax. Our Studio Rooms are similar to small hotel rooms with kitchenette and ensuite bathroom (NO Views). Facilities include FREE unlimited Wi-Fi Internet and FREE local calls. Complimentary secure under cover Car Park with Ski/Golf Locker, BBQ area and outside Spa Pool. We also have a "Pet Friendly" Apartment. Sleeping configuration King Beds. Single beds can be requested at the time of your booking. Just a 10 min walk to Queenstown town centre and approx 20 min drive to the ski fields makes these beautifully appointed Apartments a must for your stay.Enquire about special seasonal rates and tempting promotional offers, and at Pounamu Apartments, be assured of a warm, welcoming visit to this 'Remarkable' region. ... more   less 

Additional Information about Pounamu Apartments

Address: Pounamu Apartments 110 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $195 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pounamu Apartments 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Pounamu Apartments Queenstown
Pounamu Apartments Hotel Queenstown
Hotel Style:
#1 Green Hotel in Queenstown
#2 Spa Hotel in Queenstown
#5 Family Hotel in Queenstown
#8 Romantic Hotel in Queenstown
#10 Business Hotel in Queenstown
#10 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Pounamu Apartments staff and other travellers.
11 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose an apartment over looking the lake”
newnhamperth, 23 May 2017 | Read review
“One bedroom apartment have the lake views”
debbien671, 7 May 2017 | Read review
“One bedroom room had an amazing view”
Shadjet, 27 Apr 2017 | Read review
“Studio was comfy and well appointed.”
teachkdz0507, 16 Apr 2017 | Read review
“Try to get one of the upper rooms to get a slightly better view.”
DosCalas, 16 Apr 2017 | Read review
5 of 5
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US$134* /night
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Prices are for 1 room, 2 adults
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