The Lofts Apartments

The Lofts Apartments

61 Shotover Street, Queenstown 9300 New Zealand
Traveller (138)
Room with a view
Room & Suite (76)
Dirty oven tray left in oven
Dining (15)

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About

3.5
#9 of 11 motels in Queenstown
4.6 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.7 of 5 bubbles
Value

The Lofts Apartments is an excellent choice for travellers visiting Queenstown, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

As your “home away from home,” the motel rooms offer a flat screen TV, a refrigerator, and a kitchenette, and getting online is easy, with free wifi available.

Guests have access to baggage storage and express check-in and check-out while staying at The Lofts Apartments. And, as an added convenience, there is parking available to guests.

Nearby landmarks such as Moa Statue (0.1 km) and William Gilbert Rees Statue (0.2 km) make The Lofts Apartments a great place to stay when visiting Queenstown.

While you’re here, be sure to check out some of the wine bar, including Little Blackwood, Eichardt's Bar, and Bardeaux, all of which are a short distance from The Lofts Apartments Hotel.

If you’re looking for things to do, you can check out Historic Skippers School or One Mile Power House, which are popular historic sites amongst tourists.

Enjoy your stay in Queenstown!

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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Complimentary tea
Baggage storage
Non-smoking hotel
Express check-in / check-out
Clothes dryer
Laundry service
Parking
Wifi
Paid wifi
Self-serve laundry
Room features
Housekeeping
Seating area
Sofa
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Kitchenware
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Lake View
Languages Spoken
English, Hindi

Location

61 Shotover Street, Queenstown 9300 New Zealand
404Reviews9Q+A94Room tips
Traveller rating
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  • 69
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Detailed Reviews
Jens wrote a review Feb 2020
Antwerp, Belgium
3.0 of 5 bubbles
We had a spacious studio without any view in the ground floor corner of the building. Supposedly with garden view, but it was located in a corner without any sunlight coming in, so rather cold. We had to put on heating although outside it was perfect weather. The patio has a table and uncomfortable chairs. Appliances were old and rickety, making lots of noise, but washing machine and dryer were new. Breakfast was provided in form of plastic bag with some toast, juice, jam. Check-in was smooth. Location just off Queenstown’s main street is unbeatable. All in all we had a good stay though.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mangal Behal, General Manager at The Lofts Apartments
Responded Mar 13, 2020
Dear Jen, Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I am glad you enjoyed your stay and understand what our apartments have to offer rather than traditional hotel rooms Thank you
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vin_sima wrote a review Jul 2021
Auckland
4.0 of 5 bubbles
Overall the location of the apartments is amazing. Lots of space within our room for our kids to move around. The room was warm upon entry which was a nice touch. More attention to detail on clean would have made the stay excellent, including washing all the dishes.
Read more
Date of stay: June 2021Trip type: Travelled with family
Room Tip: We booked a car park at the apartments which was a good idea as nearby parking was hard to find...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lorraine M wrote a review Feb 2022
Invercargill, New Zealand
3.0 of 5 bubbles
The room was clean, but the windows and net curtains were mouldy. The room smelt like mould but was over powered by freshener which was sickening. We had to turn the fridge off so we could sleep, the bed was comfortable. Never saw any staff, no one in reception just called a phone number and he told me which room we were in. Reception was closed when we left.
Read more
Date of stay: February 2022
4.0 of 5 bubblesValue
2.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AzzaUK wrote a review Apr 2020
London, United Kingdom
1.0 of 5 bubbles
Booked through booking.com, and when NZ went into virus lockdown was offered a free cancellation, which of course I accepted as impossible to travel. However despite this the hotel still charged for the stay, the day after the cancellation was made - and since then has refused to refund this citing various excuses not to pay the money taken back to booking.com and never replying to direct emails. If you promise to not charge, than that is what should happen! I would highly recommend choosing anywhere else in Queenstown other than this if you value your money or any form of customer service. Thankfully, booking.com have the back of people booking with them - rather than the hotel management here.
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Date of stay: March 2020
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nicole wrote a review Jan 2023
1.0 of 5 bubbles
This is advertised falsely as a “luxury” apartment, it is anything but. We stayed in a 3bed apartment there was left over food in the kitchen from previous guests from god knows when. The walls all have poorly repaired holes in them the windows walls and ceilings are mouldy including black mould in the bathroom/laundry that also has no extractor fan. There are no smoke alarms in the building in our room all that remained was a bracket on the wall. The ceilings appear to be asbestos based and have been disturbed by some attempt at scrubbing particularly I. The bedroom. The carpet and couches were stained badly and the dining room chairs were all broken. Hotel management is pathetic part of our party got trapped in the lift they were not helpful at all and in the end after two hours I had call the fire brigade so they would get the lift technician to help. We were offered not even an apology. I have had to contact the council regarding the safety and hygiene of this building and also FENz regarding the complete lack of fire safety.
Do not stay here honestly a night in the car would have been superior.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pattsi wrote a review Oct 2022
Melbourne, Australia
2.0 of 5 bubbles
I don't like paying for parking, especially when I'm being charged $300 a night to stay at a property. Being gauged an extra $15 a night is just ridiculous. And this is exactly how I was greeted when checking in.
The property is run down and in need of lots of TLC. The room was warm and spacious, but the general state of things, like the kitchen, and laundry facilities just let this place down. The washing machine smelt of mould, the dryer, sounded like a jet engine taking off. The fridge door didn't close, the freezer was frozen, the cutlery and cups weren't up to a service apartment standard. There were holes in the doors from not having door stops. The toilets seats moved and were garbage....the list goes on.
Would I stay here again? No. Would I recommend this apartment to others? No.
The only plus was the location.
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Date of stay: September 2022
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
Room Tip: Good location, crap apartment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alan C wrote a review Sep 2022
1.0 of 5 bubbles
Beds comfortable with clean linen. Furnishings, decor etc totally run-down with tiny hot water cylinder. Although the location is great, there is only parking for one vehicle (cost) and public parking is very limited, a long distance away. This property needs a total upgrade!
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike B wrote a review Nov 2022
+1
1.0 of 5 bubbles
Stayed here 1 night, booked and paid for balcony apartment with mountain views via booking.com but was given ground floor unit with a view of the wall. Staff just didn't care. Place is getting rundown and maintenance appears non-existent.
Bathroom was damp with water damaged cabinetry, window seals were falling out, electrical appliances test date expired 2017 - I could go on.
Should have looked more closely at the current reviews as several mention similar.
Some even had their booking cancelled at the last minute so at least we got ours.
The location is very convenient BUT the accomodation is at the budget level despite being advertised as 'luxury'.
We will not stay here again!
Read more
Date of stay: September 2022
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Don't expect the standard of accomodation advertised. Several recent poor reviews on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nidra wrote a review Jan 2021
Queenstown, New Zealand
1.0 of 5 bubbles
I would not recommend this place. Unit was ver average. Lounge seating very uncomfortable. A tiny television screen maybe a 25 inch! Shower pressure was inadequate and got burned when someone else in the unit turned a tap on. Only given 2 towels for 2 people, so no ability to freshen up!
My partner had a bleed b the sheets when he knocked a healing scab. We took the sheets off the bed, they took them away but never made the bed or replaced the sheets!!! Expecting us to sleep on a bed with no linen! Over $700 for 2 nights
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maishirlz wrote a review Aug 2022
The Ponds, Australia
2.0 of 5 bubbles
Booked a 2 bedroom apartment, lucky we were one family. We got a loft for the kids upstairs and a bedroom downstairs with a broken door handle.
Didn’t come with washer laundry, which was one of the main reasons we booked. However could use the hotel one, but they would charge for the dryer use.
Rooms are dirty and outdated. We found empty beer cans, other guest ski passes and empty packets of stuff under everything. No room service except change of towels and bins emptied.
The shower was weak, after a ski day and just wanting a hot shower, it was hot but more like a dribble out of the hose. Room heater would keep the place warm compared to outside but will still need to wear a jumper etc, the electric blanket did compensate for that though.
Besides the location it left little to be desired.
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Parking is free around the area, and we’d just move the car closer to load up gear and unload.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
355rebeccag asked a question Jan 2020
Dunedin, New Zealand111 contributions22 helpful votes
Where is the best value parking nearby?
Jignesh C asked a question Nov 2018
Suva, Fiji5 contributions1 helpful vote
Hi I have booked in a 2 bedroom apartment. Says you do airport transfers?
greensox asked a question Jan 2017
South Petherton, United Kingdom17 contributions5 helpful votes
are there hairdryers in the appartments
Answer from Horst G
Raumati Beach, New Zealand34 contributions8 helpful votes
Ours had but given the varying description of quality by visitors, I suspect not all apartments are equally equipped or maintained. Suggest that if you book, make it clear you need one.
Answer from Mangal
Queenstown, New Zealand
Yes everything comes with rooms.
Ivy F wrote a tip May 2024
Gerringong, Australia1 contribution
5.0 of 5 bubbles
"Yes, the car park is very tight, but just be ready to take more time to park."
Read full review
Lisa S wrote a tip May 2024
Nelson, New Zealand7 contributions
1.0 of 5 bubbles
"This place needs a very deep clean and for people to care. It’s so filthy dirty and not changing the sheets is unacceptable "
Read full review
Robyn H wrote a tip Mar 2024
Australia141 contributions33 helpful votes
2.0 of 5 bubbles
"Check room before signing in"
Read full review
Epps Adventures wrote a tip Mar 2024
Mesa, Arizona115 contributions76 helpful votes
4.0 of 5 bubbles
"Be a chill person."
Read full review
Rose B wrote a tip Nov 2023
1 contribution
1.0 of 5 bubbles
"Even if they say your booking is confirmed, it doesn't mean your booking is confirmed."
Read full review
Not the right property for you?
There are more places to choose from in the Queenstown area.
PRICE RANGE
C$146 - C$274 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lofts apartments hotel queenstown, lofts apartments hotel queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
25
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Lofts Apartments - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Lofts Apartments
Which popular attractions are close to The Lofts Apartments?
Nearby attractions include Skyline Queenstown (0.4 km), iFLY Indoor Skydiving Queenstown (0.2 km), and Escape Quest Queenstown (0.1 km).
What are some of the property amenities at The Lofts Apartments?
Some of the more popular amenities offered include free wifi, laundry service, and self serve laundry.
Which room amenities are available at The Lofts Apartments?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at The Lofts Apartments?
Guests can enjoy complimentary tea during their stay.
Is parking available at The Lofts Apartments?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to The Lofts Apartments?
Conveniently located restaurants include Fogo South American Bbq Experience, Perky's - Floating Bar Queenstown, and The Taj Indian Kitchen.
Is The Lofts Apartments located near the city centre?
Yes, it is 0.4 km away from the centre of Queenstown.
Are any cleaning services offered at The Lofts Apartments?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at The Lofts Apartments?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Lofts Apartments?
Many travellers enjoy visiting Vesta Design Boutique (0.3 km) and One Mile Power House (0.3 km).
Does The Lofts Apartments have any great views?
Yes, guests often enjoy the lake view available here.
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