Swiss-Belresort Coronet Peak

Swiss-Belresort Coronet Peak

161 Arthurs Point Road, Queenstown 9371 New Zealand
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Traveller (99)
bathroom around tub Room 305
Room & Suite (53)
Dining (5)

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About

3.5
#3 of 4 resorts in Queenstown
3.8 of 5 bubbles
Location
3.8 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Swiss-Belresort Coronet Peak is a 3 star resort with 75 guest rooms, all with private bathrooms. Located just 7 minutes from the lively downtown Queenstown. It is the perfect location to escape the nightlife and recover from an adventurous day.
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Property amenities
Free parking
Paid wifi
Hot bath
Bar / lounge
Bowling
Game room
Indoor play area for children
Children Activities (Kid / Family Friendly)
Parking
Restaurant
Breakfast buffet
Vending machine
Skiing
Billiards
Shuttle bus service
Baggage storage
Non-smoking hotel
Outdoor furniture
24-hour front desk
Laundry service
Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family Resort
Quiet
Languages Spoken
English, Spanish, German, Hindi and 3 more

Location

161 Arthurs Point Road, Queenstown 9371 New Zealand
386Reviews4Q+A69Room tips
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Detailed Reviews
shelzaAuckland wrote a review Jan 2023
Auckland, New Zealand123 contributions68 helpful votes
4.0 of 5 bubbles
Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much!
The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it.
The bed was a king/possible super king, very comfortable and extra pillows provided.
The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries).
Thanks for a wonderful stay!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Ample parking Bus 02 leaves out front for Queenstown and Arrowtown. Bowling alley, arcade fun ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Berman SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded Feb 12, 2023
Kia Ora Shelza, Thank you for taking the time to post a wonderful review! I am glad to read that you enjoyed our helpful, friendly staff. They work hard to provide excellent service to all guests! We agree that the spacious rooms, comfortable beds and top quality linen is an advantage while staying with us. Thank you for mentioning the common areas, we are currently working on rectifying this. Once again Shelza, thank you for the review and we look forward to welcoming you back to the hotel soon!
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santo t wrote a review Feb 2020
Auckland, New Zealand7,467 contributions549 helpful votes
+1
4.0 of 5 bubbles
It was a great stay overnight at really good hotel. Spacious room, good service, friendly and helpful staff at receptionist. The room was clean, beds were comfy, and bathroom and toilet were superb. As the bonus, there was a free sauna facility one hour per room per day. The location is not at Queenstown centre, it is approx. 20 minutes driving time, however for guests without own car, the hotel provides free bus shuttle services between this hotel and Queenstown city centre every hour until late evening. Restaurant is also available in this hotel.
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan_and_Ham wrote a review Aug 2022
Christchurch79 contributions65 helpful votes
3.0 of 5 bubbles
Check-in was friendly and easy, and it was pointed out that they were short staffed so room servicing was only being done every three days. The front desk staff did highlight that if we needed anything just to ask.
The room itself was a bit tired and needed a refresh. The wooden window frame shows signs of water damage and there are cracks appearing around some of the ceiling joins. The room heater, while effective, was quite noisy when operating. Otherwise it was warm, comfortable, quiet (excluding the heater) and clean.
Location is great if you are heading for Coronet Peak. A 20 minute-ish drive had us from the hotel and into the mountain cark parks, so super handy. You are about 10 to 15 minutes from Queenstown by car so that may be something to consider.
I suppose it all comes down to would be stay here again? No. Despite the friendly staff the place needs an overhaul and in the end the location whilst great for Coronet was restrictive if you did not have a car to shoot back into Queenstown.
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Date of stay: August 2022
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rebecca F wrote a review Jul 2020
Christchurch, New Zealand4 contributions
2.0 of 5 bubbles
Much to improve on. I couldn't get through to reception to talk to someone before arriving. It looks like since covid the reception and breakfast all runs from bowling strike (not like the pics) ... might have been a good idea to ensure the reception phone was moved there too. My deal included a shuttle to coronet peak which wasn't operating and a daily continental breakfast which wasn't available one day so I had to pay for a normal breakfast. On the up side, the room was great and all of the staff were very friendly. Such a shame, it's a management issue.
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Date of stay: July 2020
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded Jan 20, 2021
Thank you for your feedback on your recent experience at Swiss-BelResort Coronet Peak. We appreciate your time and for choosing our property. I would love to welcome you back to a Swiss-Belresort again in the future and make your stay a memorable one.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tom C wrote a review May 2020
40 contributions6 helpful votes
5.0 of 5 bubbles
After spending a couple of months travelling around in our camper having a nights break here was luxury! It's not the most up to date and modern of hotels but it had everything we needed and more. The bed was super comfortable and bathroom very clean. I don't know if we got a special deal but it was brilliant value only $10 more than the campsites in town - and space at those was limited! You can't really walk into town but the hotel was offering a free shuttle for guests and if you've got transport its not that hard either.
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Date of stay: March 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carl wrote a review Jul 2022
Melbourne, Australia12 contributions6 helpful votes
2.0 of 5 bubbles
While I don't wholeheartedly recommend you stay away, anyone choosing to stay here should know what they're in for.

As a young couple not too fussed with luxury this hotel was fine. The staff were friendly and accommodating, and the breakfast included with our deal (via Luxury Escapes) added much value.

However almost every aspect of the hotel is in need of repair, remodelling or renovation. On the way to your rooms you will notice the carpet has worn away in the corridors, and the smoke doors violently swing back at you and threaten to break the toe or nose of your companion behind you (sometimes admittedly with comical effect). Our room had no main light, but instead had five wall mounted lights each with its own switch, spaced perfectly away from each other so that your bedtime routine involves a quick lap around the room. The heat pump, while invaluable during the winter, makes a loud enough racket to impose on your sleep. In the bathroom, water from the shower struggles to maintain a consistent temperature. Cleaning not only happens a mere once every three days, but when they do come all they do is replace the towels.

Perhaps my favourite part of the hotel, whether it is positive or negative is up to you, is the bowling alley and adjacent games arcade right slap bang in the middle of the building. Its impossible to miss due to the sudden change in carpet to a technicoloured space-style pattern, and the echo of dance/pop music through the glass doors. While my younger self might have found this fascinating, it seemed to me now an odd and outdated relic to '80s shopping malls. Whatever it is, I found it amusing to walk past every morning on the way to breakfast.

To reiterate my main point, this is a perfectly fine stay if you can live with the above limitations. But one must be warned of these limitations before arrival. Either way, I hope the old place is booked in for a makeover soon.
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Date of stay: July 2022
4.0 of 5 bubblesValue
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Swiss-Belresort Coronet Peak
Responded Jul 23, 2022
Thank you for your review
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Renae P wrote a review Jan 2020
Tauranga, New Zealand17 contributions2 helpful votes
5.0 of 5 bubbles
Booked this hotel as a last minute stay in Queenstown and we were not disappointed! Price was cheap, the room was very large and great view, the hotel had a spa pool for guest use as well as a small arcade and bowling alley.

This is the one place we always recommend our friends to stay. No complaints at all !! Couldn't have been more impressed with a hotel that is cheap on price that provide quality customer service and awesome facilities as well.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanna T wrote a review Aug 2022
3 contributions2 helpful votes
5.0 of 5 bubbles
We stayed at the Hotel after our flight was cancelled last minute. From the moment we walked in we felt welcomed and instantly less anxious after a very stressful afternoon. We ended up having to stay an extra couple of days and we’re very grateful for the staff for accommodating us and making us feel welcome. After all the places we stayed over our time in NZ this was one of our favourite despite the circumstances. Greatly appreciate the team and their friendly personalities, keep up the good work!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Swiss-Belresort Coronet Peak
Responded Aug 11, 2022
Thank you for such a great review, sorry that your flight was cancelled but it was great that our amazing team was able to look after you! We look forward to welcoming you back again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HonestJoe27 wrote a review Jul 2020
South Island, New Zealand4 contributions1 helpful vote
1.0 of 5 bubbles
Like any other guest when you wake up in the morning, you want your breakfast ready. When we went to the restaurant for breakfast, we have to turn the hot water on, we have to ask for milk etc. Since we turned the hot water on, of course we have to wait for the water to boil for 5-10mins. So the waiting time for our coffee plus our order is roughly 20mins. Or so which I could have slept instead. No bread, fruits or cereals but there are jams. Funny! Breakfast at maccas would have been better.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded Jan 20, 2021
Thank you for your feedback on your recent experience at Swiss-BelResort Coronet Peak. We are sorry to hear the breakfast wasn't set up before your arrival, I will address the issues you have experienced with our staff. We appreciate your time and for choosing our property. I would love to welcome you back to a Swiss-Belresort again in the future and make your stay a memorable one.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thetravellingdesi wrote a review Jan 2020
Dubai, United Arab Emirates34 contributions15 helpful votes
2.0 of 5 bubbles
We stayed here for 2 days in dec. The resort is far from the town center where all the activites are. Thankfully they have free shuttle service to and from the city.
The hotel itself feels old and could definitely use some upgrade. The rooms are not too big. And the breakfast for additional charge is avergae too. Too add to this the room charges are extremely high. Maybe this is a Queenstown thing but at 500 NZD per night this was the most expensive and yet most mediocre hotel we stayed in our entire NZ trip. Not VFM at all.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager SRCP, General Manager at Swiss-Belresort Coronet Peak
Responded Jan 20, 2021
Thank you for your feedback on your recent experience at Swiss-BelResort Coronet Peak. We appreciate your time and for choosing our property. I would love to welcome you back to a Swiss-Belresort again in the future and make your stay a memorable one.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kjpooley asked a question Jun 2017
Sydney, Australia87 contributions65 helpful votes
What time do the shuttles start and stop?
Answer from pharduar
Auckland, New Zealand42 contributions46 helpful votes
Approx timing from 7am till 11pm - you can find the summer time table on the FAQ section of the resort website - under "What is the frequency of free shuttle bus service to and from Queenstown City centre It's only 7 mins ride from the resort to town :-) Hope this helps
sunil a asked a question Apr 2016
Hyderabad, India54 contributions10 helpful votes
do you have kettle in room
Answer from Chrisbeeoxford
Oxford, United Kingdom571 contributions217 helpful votes
My room did.
chetan s asked a question Mar 2016
india1 contribution
how far is athol street from hotel
Answer from alhcookboy
Scotland and New Zealand275 contributions58 helpful votes
Presume you mean Athol Street in the centre of Queenstown! It is about 8 to 10 mins drive into the centre of town.
Bill W wrote a tip Jan 2024
5 contributions2 helpful votes
3.0 of 5 bubbles
"This hotel is not recommended if you have luggages."
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Velvon A wrote a tip Dec 2023
Auckland, New Zealand296 contributions60 helpful votes
4.0 of 5 bubbles
"Ask for room near reception area where wifi might be stronger"
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Heta76 wrote a tip Jan 2023
Edmonton, Canada29 contributions22 helpful votes
1.0 of 5 bubbles
"Just avoid in general. Stay closer to Queenstown but if you have to stay in Arthur’s Point find somewhere else."
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shelzaAuckland wrote a tip Jan 2023
Auckland, New Zealand123 contributions68 helpful votes
4.0 of 5 bubbles
"Ample parking Bus 02 leaves out front for Queenstown and Arrowtown. Bowling alley, arcade fun great pizza and chips "
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LeanneB wrote a tip Nov 2021
Christchurch, New Zealand79 contributions34 helpful votes
4.0 of 5 bubbles
"Only 5 rooms in use when we stayed, apart from the couple opposite who slammed there door multiple times at 10.30pm it was very quiet."
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Not the right property for you?
There are more places to choose from in the Queenstown area.
PRICE RANGE
C$96 - C$150 (Based on Average Rates for a Standard Room)
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
75
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Swiss-Belresort Coronet Peak - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Swiss-Belresort Coronet Peak
Which popular attractions are close to Swiss-Belresort Coronet Peak?
Nearby attractions include Skyline Queenstown (5.9 km), iFLY Indoor Skydiving Queenstown (6.0 km), and Break One (3.5 km).
What are some of the property amenities at Swiss-Belresort Coronet Peak?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at Swiss-Belresort Coronet Peak?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Swiss-Belresort Coronet Peak?
Yes, free parking is available to guests.
What are some restaurants close to Swiss-Belresort Coronet Peak?
Conveniently located restaurants include Fogo South American Bbq Experience, Nest Kitchen + Bar, and Perky's - Floating Bar Queenstown.
Which languages are spoken by the staff at Swiss-Belresort Coronet Peak?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Hindi, Vietnamese, and Korean.
Are there any historical sites close to Swiss-Belresort Coronet Peak?
Many travellers enjoy visiting Vesta Design Boutique (6.3 km), Historic Skippers School (3.8 km), and One Mile Power House (6.5 km).
Is Swiss-Belresort Coronet Peak accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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