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Hilton Queenstown Resort & Spa

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79 Peninsula Road Kawarau Village, Queenstown 9300 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1940)
360
Panoramas (10)
Room & Suite (955)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Queenstown Resort & Spa
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#31 of 65 hotels in Queenstown
Location
Cleanliness
Service
Value
Travellers' Choice
Situated directly on the shores of Lake Wakatipu, the resort boasts famous waterfront and mountain views. Each of the spacious rooms and fully-equipped residence apartments offer a gas fireplace, separate lounge area and private balcony to satisfy any travel needs. Take the water taxi into town, rejuvenate in the opulent onsite spa facility or simply relax by the 25-metre indoor heated pool with steam and sauna rooms. While the five bars and restaurants including the signature Wakatipu Grill provide sought-after dining options in magnificent settings to complete a truly memorable stay.
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Full view
Property amenities
Car park
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Skiing
Babysitting
Wifi
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Trendy
Languages Spoken
English
3,633Reviews48Q+A100Room tips
Traveller rating
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Popular mentions
Mandz wrote a review Apr. 9
Invercargill, New Zealand1 contribution
My parents went to the Hilton under the impression that they were in a disability room as one of my parents requires assisted furniture. The seats are incredibly low and one of my parents had to sit on their bed the entire stay. The continued unhelpful service was appalling, they asked reception three times and other workers for help with a higher seat for one of my parents. This was just ignored. One waitress was lovely and offered a free coffee and was the only employee that simply listened. Hilton staff need to sharpen there service, especially when they advertise a disability room!!! They were not told that they had to walk from a completely different hotel to park, walk up hill and pay for this as an extra cost. They will not be staying again.
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Date of stay: April 2021Trip type: Travelled as a couple
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Natalie A wrote a review Apr. 8
Rotorua, New Zealand121 contributions27 helpful votes
+1
We stayed here for 4 nights. Our suite was huge with lounge and large bathroom, lots of room, very comfortable. Bed was big and comfy. Pool & spa nice. Check in and out were easy. Buffet breakfast had a good selection as well as the waffle machine which was excellent. Nice outlook in the restaurant overlooking the lake. Water taxi costs $5 to take you over to Queenstown central, that was very handy. Parking was free around the neighboring hotel if you were lucky enough to find one otherwise $16 a day or valet parking $40 a day. The not so good: Dined in the restaurant for dinner but wasn't impressed with my meal especially as it was expensive for what you got. Overall it was great accommodation on the shores of Lake Wakatipu and we felt it was great value for money.
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Date of stay: March 2021Trip type: Travelled as a couple
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samandshaun1802 wrote a review Apr. 2
Auckland Central, New Zealand26 contributions10 helpful votes
We stayed 5 nights Easter week. It was nice and quiet until Saturday due to no tourists except for kiwis. We were in a king suite with private outdoor spa. The room was spacious, clean, had a nice view. It does need a bit of work it’s not the most modern and there’s a few lights not working, shower head wasn’t very good. Bed was comfy and feather pillows were good too. The indoor pool is nice but quite cold. We were surprisingly impressed with the buffet breakfast, there is a big variety and it’s all delicious. The water taxi is a great option to get into town albeit a bit rough when the wind picks up. It’s about 15-20min drive into town, not exactly close, but we were happy with that. We found all staff warm and friendly.
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Date of stay: April 2021Trip type: Travelled as a couple
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Arunrajeev wrote a review Mar. 2021
Auckland Central, New Zealand2 contributions
Awesome location and staff are friendly. But very old rooms and cleanliness was below average . Old furniture and broken shelf in kitchen , toilet roll holders coming out etc etc.. Didn’t meet my expectations from Hilton.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: March 2021
Value
Rooms
Location
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middleageoe wrote a review Mar. 2021
Tauranga, New Zealand106 contributions45 helpful votes
We stayed for 2 nights as part of a smallish road trip around the bottom bit of the mainland. I am a member of their loyalty programme and as a result we’re offered a really good deal on the accommodation, hard to ignore really as we had stayed in more expensive motels. We had a king room with a lake view, all very good. Comfortable, clean and spacious, we certainly could have stayed longer. Our first night we had pizza down by the lakeside, the pub was closed. Again, all good all very palatable. We had breakfast in the same area on our second morning, which was delicious. The staff were friendly and professional, Brandon on the front desk and Giovanna in the breakfast area particularly so. There was a slightly empty feel to the property, with various areas shut off, obviously the current situation is a factor but given the size of the place it felt a little eerie. The parking situation could be better. Location is at the Frankton end of the lake so there is a 10 min drive into town although Frankton has become more and more developed. Rumours of Queenstown’s demise have been exaggerated somewhat. Certainly not crazy busy but business was certainly brisk and parking remains an issue. The water taxi from the hotel is probably a good option. All in all we thoroughly enjoyed our all to brief stay, we will be back.
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Date of stay: March 2021
Rooms
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Room Tip: Pay a bit more for the king size lake view rooms, worth it.
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PRICE RANGE
US$91 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton queenstown hotel queenstown
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
220
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Frequently Asked Questions about Hilton Queenstown Resort & Spa
Which popular attractions are close to Hilton Queenstown Resort & Spa?
Nearby attractions include The Remarkable Sweet Shop (1.0 km) and Frankton Trail (0.8 km).
What are some of the property amenities at Hilton Queenstown Resort & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Queenstown Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Queenstown Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Queenstown Resort & Spa?
Yes, a parking garage is available to guests.
What are some restaurants close to Hilton Queenstown Resort & Spa?
Conveniently located restaurants include Stacks Pub, Wakatipu Grill, and Ma Boulangerie.
Are there opportunities to exercise at Hilton Queenstown Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton Queenstown Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Queenstown Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Queenstown Resort & Spa?
Many travellers enjoy visiting Vesta Design Boutique (5.2 km) and One Mile Power House (5.8 km).
Does Hilton Queenstown Resort & Spa have any great views?
Yes, guests often enjoy the harbour view available here.