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Hilton Queenstown Resort & Spa

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Hilton Queenstown Resort & Spa
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2,469 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Queenstown Resort & Spa
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Showing 2,354: English reviews
Sydney, Australia
Reviewed 3 August 2016

Handy being on the Remarkables side of QT. We stayed as a couple but will bring the kids back. It feels like a serviced mini suburb rather than a Hotel. All the benefits of hotel service and amenities but the feeling of independent living. Stayed 9 nights and could of stayed longer. So much to do for all ages in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank billy_ferreira
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Wow! Love that subject line. I am so pleased at your discretion of a suburb as that is what we strive to create here at the Kawarau Village. A nice stroll along the lake, good restaurants, great spa. All about putting back what life takes out! We hope to see you back again soon.

Auckland, New Zealand
Reviewed 3 August 2016

This stay was one of the best experienceselection my husband and I have had. The service from all staff was outstanding. The room and facilities were amazing and practical. The breakfast was the best buffet breakfast in New Zealand.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Prinal G
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you! Auckland is not so far so we hope to see you back again soon!

Bells Beach, Australia
Reviewed 3 August 2016 via mobile

This place is on the outer edges of Queenstown. So you need to have a car or catch a water taxi to get anywhere. But this is the only real fault that I could find with the hotel. It's got a village feel to it, with a couple of restaurants and cafes and even a bar! The rooms were funky...

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Helpful?
Thank sammybeel
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

So happy you had a good stay with us. Thank you for your review

Reviewed 3 August 2016 via mobile

Whilst the Hilton is not in town, it is not that far away and is the closest hotel to the Remarkables ski field. It features all the comforts of home. Last year at this time we stayed at the Doubletree Queenstown and got married in town. This year we returned and stayed at the Hilton for our first anniversary. Sarka...

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Helpful?
Thank Michael C
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Congratulations on your first year anniversary! I will be sure to pass on your comments to Sarka!

Reviewed 3 August 2016 via mobile

Second time staying at The Hilton, and this time we brought our children along. We booked a 2 bedroom residence as we liked the idea of having self catering Facilities inc. the washing machine and dryer. Absolutely fantastic! The large deck with outdoor furniture was great, the views are to die for, we couldn't fault it. Having 2 bathrooms and...

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Helpful?
Thank Comija
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

I'm glad you loved it and we were able to host your family vacation. Look forward to have you back again

Christchurch, New Zealand
Reviewed 3 August 2016

I have stayed at a lot of Hiltons around the world and this is the best I have ever stayed at. Amazing views and the staff are so helpful. The location may put some people off but with the water taxi and the free shuttle and buses come in as well it is so easy to get into the middle...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Tony R
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you so much for your review and I'm so pleased you had a great time with us. We hope to see you back again at your next visit to Queenstown

Sydney, Australia
Reviewed 31 July 2016 via mobile

Great location with the water taxi into town. Room was very comfortable with very good views. Room service was a bit slack in refreshing water and clearing away dirty glasses Overall pleasant and helpful concierge service. Nice bar on ground floor Breakfast was good choices

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Helpful?
Thank greavesjohn
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Thank you for your review!

sydney
Reviewed 30 July 2016

If lakeside the view from your room will stun you. Especially when little flurries of snow drift past. Our room was like a suite with lounge and bedroom. Tea and coffee supplies were sufficient, but a jug of fresh milk cost a small fee (some 5 star will bring it free). The room is stylish, spotless and up to date....

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Helpful?
Thank juliusgraft
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

See you again soon!

Auckland Region, New Zealand
Reviewed 30 July 2016

We stayed overnight before going onto Blanket Bay Lodge. I'd booked online - it was an easy check-in and we had a lovely room. The guy at reception had asked us if we wanted to upgrade to a lake view room for another $40 - we said no and when we got to our room we found we could see...

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Helpful?
Thank Clare S
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Glad you enjoyed yourself. Thank you for your review

Reviewed 29 July 2016 via mobile

My husband and I recently stayed here as part of our honeymoon celebrations. It was most definately the nicest place I have stayed to date! We flew in early to queenstown and unfortunately our room was not ready as we got offered an upgrade to the relaxation room with the private hot tub. This room was amazing! We had a...

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Helpful?
Thank S_Preston02
ChrisEh, General Manager at Hilton Queenstown Resort & Spa, responded to this review

Congratulations again! We wish you a long and successful time!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From the moment you set foot inside the Hilton Queenstown Resort & Spa, you'll discover a place that not only celebrates the world-renowned beauty of this region, but immerses you completely in that beauty. Welcome to a new way to experience Queenstown. Welcome to Hilton. This is an exhilarating setting, and one without compromise. The only hotel positioned directly on the shores of Lake Wakatipu, Hilton Queenstown Resort & Spa faces north, delivering full afternoon sun and showcasing panoramic views over an unspoilt terrain famed the world over. Watch the deep blue hues of the lake shimmer and glisten and savour this most intensely beautiful destination. In the heart of vibrant Kawarau Village and just 15 minutes via lake or land from Queenstown, you'll enjoy effortless access to all the excitement on offer in the region - and the closest accommodation to The Remarkables. ... more   less 

Additional Information about Hilton Queenstown Resort & Spa

Address: 79 Peninsula Road | Kwarau Village, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $174 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Queenstown Resort & Spa 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Hilton Queenstown Hotel Queenstown
Hotel Style:
#3 Spa Hotel in Queenstown
#4 Business Hotel in Queenstown
#13 Romantic Hotel in Queenstown
#18 Luxury Hotel in Queenstown
#19 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Queenstown Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Queenstown Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get lake view rooms. They have amazing views.”
  • Lakeview Room
  • View of lake from patio
 of 5 bubbles milespointstravelkom, 19 Mar 2017 | Read review
“Book a lake view room”
 of 5 bubbles mrsandmrnovember, 4 Mar 2017 | Read review
“Our room was away from the elevator and the entrance. It was quiet and we slept without any noise.”
 of 5 bubbles VerdiA, 1 Mar 2017 | Read review
“Lake view definitely, all rooms are quiet”
 of 5 bubbles LizMontereo, 19 Feb 2017 | Read review
“Book a room with lake view”
 of 5 bubbles G704ZTmichelled, 17 Feb 2017 | Read review
5 of 5