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DoubleTree by Hilton Hotel

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DoubleTree by Hilton Hotel
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1,037 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 days ago NEW

A quick review to compliment Lea (at the front desk) on her amazingly efficient, friendly and effective. Very helpful. We look forward to our stay in December. Currently staying in the sister hotel on the same site. Lovely position, views and rooms.

Helpful?
Thank 657craigp
New York City, New York
Level Contributor
95 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

We had an overall positive experience staying here. The staff was very friendly, welcoming and helpful. The rooms, while on the small side, were modern, clean and well-equipped, including a kitchenette in the entryway. Parking is complimentary in the convenient underground lot. The one issue we did encounter was the Wifi. It was extremely slow, almost to the point of... More 

Helpful?
Thank Anthony H
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you. I am glad you enjoyed the tranquility of the resort. Hope to see you again soon! More 

saginaw, tx
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 days ago NEW

I almost feel bad to give a so-so review because the fantastic staff, especially fron desk worker Saratta made the stay so enjoyable. The rooms were tiny, the king size bed was comfortable but took up the entire bedroom. The closet had one shelf about six feet high with 2 robes on it so it was hard to reach and... More 

Helpful?
Thank dickd99
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you so much for completing a review. I am so pleased that Sadia had such a great impact on your stay. We are lucky to have such a hospitable team that make such a difference. I appreciate your feedback on the room and will certainly see what is possible to rectify in the short term. We hope to see... More 

Washington DC, District of Columbia
2 reviews
Reviewed 1 week ago via mobile

Was wholly unimpressed with the stay here - quite honestly the worst part of a two week vacation in NZ. The hotel is very much out of the way with access complicated by long term road construction. They don't tell you this!!! It takes forever to get there on a one lane bridge. Also shuttle service to Queenstown is very... More 

Helpful?
Thank jonathangI7120BN
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for your review. I am sorry you did not enjoy your stay with us. The scaffolding is actually not construction but instead we are restraining the exterior of the hotel. This is a moving program and we ensure rooms impacted are closed for sale. The entire building will be completed over the next 2-3 weeks. We are always... More 

Hassel, Luxembourg
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

the location of the hotel is just beautiful. If you have the chance to get on lake view then it's just magical. Breakfast is great! Huge choice of international food. Although it's a bit far from Queenstown I would stay here again because of the peace and quiet around the lake. There is a shuttle going from the hotel to... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kalahanna
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Glad you had a great time with us! More 

Singapore, Singapore
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

A lot of Asian tour groups which make it unfriendly for non tour group travellers. We had three options to go to Queenstown central either by car, hotel shuttle (free), water taxi(10 dollars per pax) and we choose water taxi. The experience was horrible as tour groups seem to have piority on the water taxi. We waited for our water... More 

Helpful?
Thank ESG01
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for your review. As a valued gold member thee a a number of benifits such as preferred room allocation, free upgrade upon availability, preferred room rates to name a few. I apologise regarding space in the water taxi and shuttle. It is recommended to book in advance to ensure they hold a spot for you. I appreciate your... More 

los angeles, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Good and bad, you are located about 25 min by car from town center. Great if you want peace and a nice view, bad if you need to get into town to do activities or want to partake of more food options. (You can take the water taxi, connectabus, or the complimentary hotel shuttle- I just rented a car since... More 

Helpful?
Thank eucen
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for you review. I am glad you enjoyed the hotel. If you have any suggestions or recommendations please do let us know More 

Queenstown, New Zealand
1 review
Reviewed 1 week ago

I stayed at Doubletree as I was attending a friend's 70th birthday party in Lower Shotover Road and the location of the hotel suited. The hotel appears to be quite new. My room was very small for the price I had to pay (NZ$406 per night). The bathroom was small with a shower over the bathtub. It had a shower... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 669rone
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you so much for your review. I am glad you enjoyed the hotel! More 

Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Great place to stay, convenient and the views are amazing. Hotel shuttle was handy to and from Queenstown central. Breakfast was great and hotel staff very welcoming. Would definitely recommend to business or family travellers

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank vhargans
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Glad you loved it! More 

Melbourne, Australia
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for 3 nights and didn't mind the hotel.We were lucky to have a room with a view at level 4 and got complimentary champagne as we were Celebrating anniversary. Hotel is on opposite side of Queenstown however we had car ,parking was free and we didn't mind 10-15 minutes drive ,water taxis are available for others from hotels... More 

Helpful?
Thank garylamba
ChrisEh, General Manager at DoubleTree by Hilton Hotel, responded to this review

Thank you for your review and happy you enjoyed your stay with us More 

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Enjoy a warm welcome at DoubleTree by Hilton Queenstown. Savor our delicious DoubleTree chocolate chip cookie upon arrival and settle into one of our comfortable and inviting guest rooms. Ideally located in the heart of Kawarau Village, this modern Queenstown hotel boasts breath-taking views of the shores of Lake Wakatipu and is situated just five minutes' drive from Queenstown International Airport. Central Queenstown is also just minutes away via water taxi or by our complimentary shuttle service upon availability. Surrounded by magnificent mountain scenery, this Queenstown hotel presents the closest hotel accommodation to The Remarkables Ski Field. Go skiing or snowboarding in the winter months or try exciting outdoor activities. Hire a hotel bicycle and explore the local sites or simply relax in the hotel's 10-seated executive cinema. The hotel also offers an ideal setting for business meetings and special events, with over 2,000 sq. ft. of flexible function space for events with up to 190 guests. Feel at home in a stylish guest room at DoubleTree by Hilton Queenstown. Each room boasts breath-taking views and modern amenities including WiFi access and an LCD TV. Prepare a home cooked meal in the fully equipped kitchenette, complete with oven, microwave and fridge/freezer, or visit our onsite eateries such as Me&Mee Chinese Restaurant, Wakatipu Grill, Stacks Pub, and The Lake Counter Café. ... more   less 

Additional Information about DoubleTree by Hilton Hotel

Address: 79 Peninsula Road | Kawarau Village, Queenstown 9300, New Zealand (Formerly Kawarau Hotel)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $191 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — DoubleTree by Hilton Hotel 4.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Kawarau Hotel, Managed By Hilton Hotel Queenstown
Hotel Style:
#9 Business Hotel in Queenstown
#19 Romantic Hotel in Queenstown
#23 Luxury Hotel in Queenstown
#26 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel staff and other travellers.
13 questions
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Questions? Get answers from DoubleTree by Hilton Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you arrange reservations for hotel shuttle from Queesntown to hotel”
 of 5 bubbles dickd99, 27 Nov 2016 | Read review
“Room with a view of the lake is ideal.”
  • Luxury bed!
  • Loved this view! You even get a view from the bathroom.
 of 5 bubbles Munro442, 3 Nov 2016 | Read review
“Request a room with a view of the lake”
 of 5 bubbles LaurenGMattD, 9 Oct 2016 | Read review
“Choose the Lake View rooms !!”
 of 5 bubbles Puhup_Verma, 4 Oct 2016 | Read review
“Rooms are fairly consistent. Hilton status should help”
 of 5 bubbles JCJT, 23 Sep 2016 | Read review
5 of 5
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