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Copthorne Hotel and Resort Queenstown Lakefront

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Traveller (354)
Room & Suite (343)
Dining (69)
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Overview
  • Excellent20%
  • Very good46%
  • Average23%
  • Poor8%
  • Terrible3%
Travellers talk about
“lake view”(47 reviews)
“rabbit warren”(14 reviews)
“short walk”(37 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (874)
There are newer reviews for Copthorne Hotel and Resort Queenstown Lakefront
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All reviewslake viewrabbit warrenshort walktown centrecar parkingan upgradetwo double bedsnew zealandsouth islandstayed here for two nightsspa poolspacious roomeasy walkamazing viewslakeviewhillremarkables
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11 - 15 of 772 reviews
Reviewed April 6, 2018

Negatives: Hallways (especially floor 3) smell horrible. Like someone drunk urinated on them and the smell never left. Right by the elevator on level 3 this was the smell I thought. Parking costs $10/day despite the higher than normal hotel price. Giant tour buses unload...More

1  Thank Paprika25
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded 3 weeks ago

Thank you for your review . We appreciate your feedback and hope you enjoyed your time here in Queenstown .

Reviewed April 4, 2018

Good views of the lake from our Lakeside room Very nice good size room. Very clean. Free Wi-Fi. Lounge bar also had good views of the lake. Staff was helpful. Hallways are a little confusing going to rooms the first day as the go up...More

Thank 666dennist
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded April 8, 2018

Thank you for your review . We are happy to hear you enjoyed your lakeview room and we appreciate your feedback .

Reviewed April 2, 2018

We arrived in Queenstown and took a nice tour through town to orient ourselves. The coach dropped us off at our hotel, the Copthrone Hotel and Resort. Our room had a magnificent view of the lake. It literally took our breath away and we knew...More

Thank Becky197043
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded April 4, 2018

Thank you very much for your lovely review Becky. We are very happy to hear you enjoyed your stay with us.

Reviewed April 2, 2018

The public rooms are spacious, airy and comfortable but it is very claustrophobic when you get to the corridors and bedrooms. I needed an accessible bathroom and these rooms do not have safes, views or accessible electrical sockets. We didn't realise that there was a...More

Thank gloriamundi
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded April 3, 2018

Thank you for your review Gloria . We shall take the time to look into your comments and appreciate your feedback. I hope you enjoyed your time in Queenstown .

Reviewed April 1, 2018

Our stay here was very comfortable. The lounge bar and Restaurant had a great outlook across the lake and the food was excellent. Breakfast was very memorable as the selection was vast.. Only a short walk to the city centre and other major attractions. I...More

Thank thirtyfour
Response from robertoakes, General Manager at Copthorne Hotel and Resort Queenstown LakefrontResponded April 3, 2018

Thank You very much for your review. We are happy to hear you enjoyed your stay with us.

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About
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Luxury Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (354)
Room & Suite (343)
Dining (69)
Pool & Beach (3)
Amenities (6)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Mukul_Bajaj
June 29, 2017|
AnswerShow all 4 answers
Response from chantellemarieh | Reviewed this property |
There is heating, but you can't control it in your rooms, so it's just warm all the time, will need gloves, hats, or ear muffs for kids, I took my daughter when she was 3yr skiing. Just rugged her up, in fact this trip I was... More
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AusJohnn
June 23, 2017|
AnswerShow all 3 answers
Response from XYZ1984 | Reviewed this property |
the standard room has a mini bar,kettle, tea and coffee .no microwave ( which makes it a bit difficult).
0
Votes
AusJohnn
June 23, 2017|
AnswerShow all 5 answers
Response from Ashley S | Reviewed this property |
Yes, certainly are
0
Votes
Room Tips
"If they are not all lake facing ask for one as they have a great aspect."
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"Bring good ear plugs. If on ground floor make sure to check if outside door ts locked. You have to book the..."
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"Hotel OK, but I feel let down that they were uncaring about this . It isn't a flashy 'phone but it..."
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"Room 3313 has excellent views. All rooms on this side of the block have lake views"
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