We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Heritage Queenstown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Heritage Queenstown
Heritage Queenstown
Panoramas (12)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,498 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,438: English reviews
Start your review of Heritage Queenstown
 Click to rate
Auckland, New Zealand
Reviewed yesterday NEW

We stayed in a Lake View Suite, and first impressions were quite underwhelming. It is quite a standard hotel, getting a little bit dated in areas. Bathroom was small, was expecting bigger/nicer for a Suite. But it was functional - had a bath, separate shower, one basin/vanity. Room had a kitchenette - stove top, microwave, jug, toaster, dishwasher, fridge -...

 Report
Helpful?
Thank s0phiep0pe
Sydney, Australia
Reviewed 2 days ago NEW

Excellent adjoining rooms for our family. It felt very luxurious and the kids loved the robes. Dinner in the restaurant was easy and reasonable and it is not too far a walk into town. Definitely quiet and relaxing.

 Report
Helpful?
Thank 435melinam
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning 435mellnam, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that your family enjoyed your stay with us, Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process....

Perth, Western Australia
Reviewed 4 days ago NEW

A slightly up market hotel on the hill a couple of Kms away from the centre. Beautiful spacious rooms with a great view. The service was impeccable and 2 king beds catered for all 3 of us. Parking is free and underneath the building. Overall a great stay.

 Report
Helpful?
Thank Stavvy220
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning Stavvy220, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay with us. Most of our guests like that we are away from the hustle and bustle of the town centre and you are right - the view certainly is great! I will be...

Christchurch, New Zealand
Reviewed 4 days ago NEWvia mobile

Almost four stars, staff were great, could have done with a coffee plunger in the rooms but the beds were comfortable. Didn't try the restaurant. If you're staying here and it's busy I'd recommend a car

 Report
Helpful?
Thank julznz
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good afternoon Julznz, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. It is brilliant to hear that you liked the beds - they were specially selected by a Chiropractor to ensure our guests have the best possible...

Palm Springs, California
Reviewed 6 days ago NEW

Spent one night at the Heritage Queenstown. Large room with two queen beds. Very comfortable and a wonderful breakfast. There is a nice bar in the lobby with a cozy fireplace. The hotel is a little out of the center of town, but it was a short cab ride. Beautiful views of the lake and the surrounding mountains.

 Report
Helpful?
Thank Michael G
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning Michael G, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and you found it very comfortable. I will pass on you kind words regarding the breakfast to our Food and Beverage team. I hope we can welcome you back to the hotel...

Reviewed 1 week ago NEWvia mobile

I stayed in a deluxe family room. The facilities are great and the beds are super comfy. Overall the rooms are fantastic with nice views and not far from centre town. Our room service was fantastic. We ordered some great pumpkin soup. A few notes: reception took way to long to answer the phone if they did at all I...

 Report
Helpful?
Thank Kate A
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning Kate A, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. I was most concerned to learn of the problems you experienced during your stay. Please accept my apologies for any inconvenience caused, I have passed...

Santo Domingo, Dominican Republic
Reviewed 1 week ago

Located on a hill just outside of the downtown area, the Heritage is a nice looking hotel which is in complex of four buildings, I think. If I can recall properly, there were three buildings with lodgings and conference space and then the central building with the restaurant, lobby and gym. I would agree with a previous reviewer who said...

 Report
Helpful?
Thank JSTrip_77
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning JSTrip_77, Thank you for taking the time to leave your feedback following your recent stay. It is brilliant to hear that you enjoyed your stay and that you made good use of the facilities we have on offer. In regards to your room allocation, our friendly Reservations team can help you to choose a room that best suits...

Auckland Region, New Zealand
Reviewed 1 week ago

We were booked in for one night at the Heritage Queenstown, staying in the Executive Deluxe room. The room was very nice (however we would have liked a view of the lake or mountains) & the bed was excellent. The bed was of a very high quality resulting in an excellent nights sleep. The room was spacious & sound proof....

 Report
Helpful?
Thank denise192017
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning denise192017, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay. Your kind comments are very much appreciated. It is part of our culture to celebrate success and receiving positive feedback such as yours is an integral part of this process. I will pass...

Reviewed 1 week ago

Our family of 4 spent 2 nights at the Heritage hotel and were pleased. The kids appreciated the fact they each got their own twin size bed which alleviated any fights about sharing a bed! The location was not walkable to the town with kids but adults might enjoy the exercise. It was, however, a great location when being picked...

 Report
Helpful?
Thank prchala
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning prchala, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that it met the whole family's needs. It is great that you were able to make excellent use of the facilities that we have on offer here. I will be sure to...

Riverside, California
Reviewed 1 week ago

Though the hotel is a little ways from town, the Queenstown bus system is great and will drop you off right at the front door. The hotel is beautiful, and the room and amenities were wonderful. We had a lakeview room, and every morning we could not stop gazing off the balcony. Queenstown is a beautiful place, and this hotel...

 Report
Helpful?
Thank kaptainmidnite
GMQueenstown, General Manager at Heritage Queenstown, responded to this review

Good morning kaptalnmldnlte, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay with us - that view never gets old! I hope we can welcome you back to the hotel in the not so distant future. Kind regards, Mike Garvey General Manager

732 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (410)
Viewed
Hotel & Grounds (96)
Viewed
Room/Suite (68)
Viewed
View from Room (73)
Viewed
Dining (9)
Viewed
Pool/Beach Area (9)
Viewed
Bathroom (11)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (142)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (307)
Viewed
Amenities (30)
Viewed
Deluxe Room (42)
Viewed
Executive (42)
Viewed
Pool (14)
Viewed
Rees Suite (87)
Viewed
Dining (14)
Viewed
Studio Suite (45)
Viewed
The Hotel (33)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (15)
Viewed
Hotel & Grounds (1)
Viewed
Room/Suite (10)
Viewed
Dining (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Queenstown hotels
1.0 km away
Hotel St Moritz Queenstown - MGallery Collection
1.7 km away
Novotel Queenstown Lakeside
Novotel Queenstown Lakeside
#22 of 57 in Queenstown
3,026 reviews
0.3 km away
Mercure Resort Queenstown
Mercure Resort Queenstown
#28 of 57 in Queenstown
1,329 reviews
Show Prices
Show Prices
Show Prices
6.8 km away
Hilton Queenstown Resort & Spa
2.5 km away
Pounamu Apartments
Pounamu Apartments
#13 of 57 in Queenstown
1,358 reviews
3.8 km away
The Rees Hotel & Luxury Apartments
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Heritage Hotel Queenstown is has a ski lodge style building constructed from stone & Cedar, standing proud above the shores of Lake Wakatipu, with views of the majestic Remarkables Mountain Range. The main lodge building holds leisure facilities, bar and restaurant which is open for breakfast, lunch and dinner. The property also features a secure ski and snowboard storage area. ... more   less 

Additional Information about Heritage Queenstown

Address: 91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $162 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Queenstown 4.5*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Orbitz, Priceline, Booking.com, Travelocity, Cheap Tickets, Agoda, Cancelon, TripOnline SA and HotelQuickly so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Queenstown Hotel Queenstown
Heritage Hotel Queenstown
Queenstown Heritage Hotel
Hotel Style:
#4 Spa Hotel in Queenstown
#6 Business Hotel in Queenstown
#8 Family Hotel in Queenstown
#21 Romantic Hotel in Queenstown
#22 Luxury Hotel in Queenstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Heritage Queenstown staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Heritage Queenstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view of the lake,”
Stavvy220, 22 Apr 2017 | Read review
“Ask for a view of the lake.”
MichaelG17, 20 Apr 2017 | Read review
“Request a lake view”
JSTrip_77, 18 Apr 2017 | Read review
“Lakeside views are exquisite”
kaptainmidnite, 17 Apr 2017 | Read review
“Located on hill for walking this may be a concern.”
, 3 Apr 2017 | Read review
5 of 5