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2018-02-04 2018-02-05
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    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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    2018-02-04 2018-02-05
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     6 people are viewing this hotel
    US$196
    US$181
    SAVE US$15
    US$188
    US$188
    Traveller (489)
    Room & Suite (396)
    Pool & Beach (27)
    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “forest wing” (52 reviews)
    “lake view” (101 reviews)
    “family room” (22 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,647)
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    21 - 25 of 1,581 reviews

    Reviewed 5 December 2017

    The hotel is good overall but there are a few things that could be improved a bit. The business center has 1 computer that didn't have great internet and the front desk wasn't super flexible/friendly (we had stayed in a Heritage in Auckland and they...More

    Thank Jacqueline K
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 weeks ago

    Good afternoon Jacqueline K, Thank you for taking the time to leave your feedback following your recent stay. It is great to hear that you did enjoy your room and your overall stay. In regards to the room types that we had available, we do...More

    Reviewed 1 December 2017 via mobile

    After reading so many mixed reviews it was a very pleasant surprise to arrive at the herritage hotel. Its beautifully decorated, lovely big bedrolms and all the facilities you could want. Just on the outskirts from town, only a few dollars by the local taxis....More

    Thank ahobbs
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 weeks ago

    Good morning ahobbs. Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and especially your room. I will be sure to pass on your wonderful comments to the team here....More

    Reviewed 27 November 2017

    The Heritage is about 1km along the lake from the centre of town - an easy walk or a bus stop is across the road. I booked a lake view room and got lake views but I wonder if all of them are equal -...More

    Thank mrdom
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 weeks ago

    Good morning mrdom, Thank you for taking the time to leave your feedback following your recent stay. It is great to hear that you liked your room and made good use of the facilities that we have on offer. In regards to the TV, we...More

    Reviewed 26 November 2017

    What a fabulous place! Just outside of the town so it is very quiet, and nestled up on a hill with a view to die for. The Conference area was excellent, and as the MC I could not have been happier with the friendly service...More

    Thank David P
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 2 weeks ago

    Good morning David P, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your conference with us. Your kind comments are very much appreciated. It is part of our culture to celebrate...More

    Reviewed 23 November 2017 via mobile

    Quirky hotel with rooms in 3 separate buildings. Room allocated appeared to have a problem with balcony door as 1st night very little sleep due to road and people noise, sounded like door was open, even though firmly shut. Reception immediately changed us to a...More

    Thank Ian S
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 26 November 2017

    Good afternoon Ian S, Thank you for taking the time to leave your feedback following your recent stay. I was most concerned to learn of the problems you experienced during your stay but it was brilliant to hear that our team quickly put this right...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$156 - US$325 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #7 Family Hotel in Queenstown
    • #19 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, HotelQuickly, getaroom.com, TripOnline SA and Cancelon so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
    Add Photo Photos
    Traveller (489)
    Room & Suite (396)
    Pool & Beach (27)
    Dining (25)
    Hotel & Grounds (316)
    Bathroom (14)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Nicki1953
    22 October 2017|
    AnswerShow all 4 answers
    Response from Steven M | Reviewed this property |
    There are little convenience stores just over akilometre away and a reasonable size supermarket 1.5km away. The first 300m is on a hill but then it is flat along the lake and absolutely beautiful. There are plenty of... More
    1
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    lal5510
    11 February 2017|
    AnswerShow all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Room Tips
    "Lakeview rooms are more expensive but worth the view."
    Read review
    "Lake view room if you can"
    Read review
    "the lake views are spectacular"
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    "Rooms out the back overlooking the forest have a peaceful serenity for a much more modest price."
    Read review
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