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    Heritage Queenstown

    91 Fernhill Rd | P O Box 648, Queenstown 9300, New Zealand
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    2017-08-06 2017-08-07
    US$166
    US$148
    SAVE US$18
    US$152
    US$152
    Traveller (436)
    Room & Suite (376)
    Dining (24)
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    Overview
    • Excellent46%
    • Very good38%
    • Average12%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “forest wing” (46 reviews)
    “lake view” (153 reviews)
    “deluxe room” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Mercure Resort Queenstown
    1,388 reviews
    #26 of 58 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,866 reviews
    #15 of 58 hotels in Queenstown
     
    Novotel Queenstown Lakeside
    3,117 reviews
    #20 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,665 reviews
    #18 of 58 hotels in Queenstown
     
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,552)
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    There are newer reviews for Heritage Queenstown
    See the most recent reviews

    21 - 25 of 1,490 reviews

    Reviewed 4 weeks ago

    As is true of all of Queenstown - it is mainly about the view, and while this hotel is slightly out of town (a 10 min walk), it is beautifully positioned. It sits on a small hill overlooking the lake. The rooms are good quality...More

    Thank Douglas_Dow
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 weeks ago

    Good morning Douglas_Dow, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay. Most of our guests like that we are away from the hustle and bustle of the town centre...More

    Reviewed 4 weeks ago via mobile

    The hotel itself was great and the facilities were good. But making the 2km journey into the Queenstown CBD proved a real hassle as the walk was up quite a steep hill which was sometimes icy and too slippery to walk on the pathway and...More

    Thank Monty H
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 weeks ago

    Good morning Monty H, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. Please accept my apologies that your expectations were not met...More

    Reviewed 4 weeks ago via mobile

    We booked a 2 bedroom and a deluxe room. Loved the lake view from room our 2 bedroom unit. Rooms were spacious and clean. Beds in the room were very comfortable and fluffy. A few requests from room service were promptly handled. Special thanks to...More

    Thank S U
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 weeks ago

    Good morning S U, Thank you for taking the time to leave your feedback following your recent stay. I am delighted to hear that you enjoyed your stay and that our team provided you with the high levels of service that we pride ourselves on....More

    Reviewed 4 weeks ago via mobile

    Great rooms, restaurant is very ride and is As you will notice the Heritage is a bit far away from the airport and coz I've been ripped off by a green cab taxi paying almost 80 dollars I've decided to ask whether is there a...More

    Thank nerd87
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 3 weeks ago

    Good morning nerd87, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. It is brilliant to hear that our team provided you with...More

    Reviewed 16 June 2017 via mobile

    Stayed one night up the hill out of town a bit of a hike if you do not have a car. Rooms are a little dated staff on the front desk where a little inexperienced had to pay for the room when you checked in...More

    1  Thank Mark D
    Response from GMQueenstown, General Manager at Heritage QueenstownResponded 5 weeks ago

    Good afternoon Mark D, Thank you for taking the time to leave your feedback following your recent stay. We take all feedback very seriously as it allows us to continuously improve our product and services. I was most concerned to learn of the feedback that...More

    Mercure Resort Queenstown
    1,388 reviews
    #26 of 58 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,866 reviews
    #15 of 58 hotels in Queenstown
     
    Novotel Queenstown Lakeside
    3,117 reviews
    #20 of 58 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,665 reviews
    #18 of 58 hotels in Queenstown
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Hot Tub
    • Spa
    Details
    • Price range
    • US$148 - US$467 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Queenstown
    • #6 Business Hotel in Queenstown
    • #8 Family Hotel in Queenstown
    • #20 Luxury Hotel in Queenstown
    • #21 Romantic Hotel in Queenstown
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Priceline, Orbitz, Cheap Tickets, TripOnline SA, Travelocity, Hotwire, Cancelon and HotelQuickly so you can book your Heritage Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Heritage Queenstown Hotel Queenstown ,
    • Heritage Hotel Queenstown ,
    • Queenstown Heritage Hotel
    Add Photo Photos
    Traveller (436)
    Room & Suite (376)
    Dining (24)
    Pool & Beach (23)
    Hotel & Grounds (291)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lal5510
    11 February 2017|
    Answer Show all 7 answers
    Response from AlperUyar | Reviewed this property |
    yes of course
    0
    Votes
    Ellie1513
    17 January 2017|
    Answer Show all 5 answers
    Response from Donna S | Property representative |
    Good afternoon Ellie and thank you for getting in touch with your question. We have an in-house spa with services provided by a local day spa, meaning bookings are essential. If you contact the hotel directly we can provide... More
    0
    Votes
    Room Tips
    "301 was very quiet and had an amazing view"
    Read review
    "Studio room for family has opened space and all you need"
    Read review
    "lakeview suites are well worth the extra money"
    Read review
    "We got a lake view which is up on top of the building so provides the best view...requires a walk up a flight..."
    Read review
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