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Mercure Resort Queenstown

Sainsbury Road, Queenstown 9300 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Free cancellation until 21-09-15
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (777)
Dining (100)
Room & Suite (78)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-10-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Resort Queenstown
Updated 20-10-04 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#37 of 65 hotels in Queenstown
Travellers' Choice
GreenLeaders GreenPartner
Mercure Resort Queenstown is located on a unique vantage point overlooking the Lake Wakatipu and the Remarkables Mountains. The hotel features 148 spacious rooms with either Lake or Garden views. Accommodation rooms feature broadband internet, coffee and tea making facilities ,in room safes. Facilities include an outdoor swimming pool, spa pool, sauna and gymnasium. Vista a la carte Restaurant, the Lounge Bar, three flexible conference rooms and a winter and summer sports storage room. Complimentary car parking.
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Full view
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Paid wifi
Outdoor pool
Breakfast buffet
Complimentary instant cofffee
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Lake View
Great View
Languages Spoken
English, Chinese
1,835Reviews21Q+A100Room tips
Traveller rating
  • 600
  • 792
  • 294
  • 103
  • 46
Time of year
Traveller type
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  • English
Popular mentions
REITA L HK wrote a review Apr. 7
Christchurch, New Zealand6 contributions1 helpful vote
Waited for almost an hour and half for our food and drinks, especially the drinks. The draft beer wasn’t served even after 2 reminders). Tables that arrived after us were being served with their drinks already while we are still waiting for ours. However the lady in charge of the restaurant was good and courteous.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Sleep Quality
PHIL P wrote a review Apr. 5
Coromandel, New Zealand253 contributions51 helpful votes
Get a room with a view of the lake,then watch the sunrise from the direction of Kingston... Large room,comfy bed,good bathroom...could do with a bigger table if having breakfast in room...We had an in room breakfast which i would recommend... Excellent staff,very handy to downtown and definitely quiet...
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Date of stay: March 2021
Dami Esan wrote a review Apr. 3
Auckland, New Zealand1 contribution
Very lovely place, we got an upgrade to room with a beautiful and stunning landscape view which was a good treat. The front desk, kitchen and cleaning staff were professional, amazing, friendly and very helpful. I must say that the food was good too. Would have loved it more if the pool was heated. An amazing place! Highly recommended!❤️
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Date of stay: April 2021Trip type: Travelled as a couple
Dami Esan wrote a review Apr. 3
1 contribution
Very lovely place, we stayed in a room with a beautiful view. The front desk, kitchen and cleaning staff were friendly and very helpful. Would have loved it more if the pool was heated. An amazing place!
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Date of stay: April 2021Trip type: Travelled as a couple
giggler12345 wrote a review Apr. 3
Auckland, New Zealand172 contributions91 helpful votes
We usually frequent the Accor properties around NZ and this is our first stay at Mercure Queenstown. Luckily for us they had a platinum upgrade deal so we get to enjoy a few more amenities. We arrived early but we got to get into our room on arrival which was very nice of them. We had adjoining double rooms. The view from our room to the lake - stunning. The room is a bit dated but it was very well cleaned. All the covid precautions were on such as no mini bar, blankets etc but we were told we can have them on request. WIFI was excellent probably the best I've had at an Accor Hotel for a while. TV was slightly disappointed with analog channels with a few sky channels only. But really when you are in Queenstown you wouldn't stay and watch much TV anyway. Add to the fact that WIFI was that good we were streaming to our devices with no issues. Breakfast was included in our deal. Basic but covers all options with hot and cold selections. The gentleman who served us each day (sorry I cannot remember his name) was so polite and helpful. We tried the pool a couple of times, not heated so fairly cold. However they have two spa tubs on the side which was handy. Once again everything looks well maintained and clean. Check out was again uneventful. All staff was very polite. One more point parking was free. Which is unlike most of the other Queenstown hotels. Overall our family really enjoyed our stay. It was a bit quiet due to covid so we got all the attention from all the staff and they were all excellent. Will hope to return again soon.
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Date of stay: March 2021
Room Tip: Lakeview is recommended
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US$81 - US$157 (Based on Average Rates for a Standard Room)
mercure resort queenstown hotel queenstown, mercure hotel queenstown, mercure queenstown
New ZealandSouth IslandOtago RegionQueenstown
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Frequently Asked Questions about Mercure Resort Queenstown
Which popular attractions are close to Mercure Resort Queenstown?
Nearby attractions include Skyline Queenstown (1.6 km), Break One (6.7 km), and iFLY Queenstown (1.8 km).
What are some of the property amenities at Mercure Resort Queenstown?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure Resort Queenstown?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Mercure Resort Queenstown?
Yes, free parking is available to guests.
What are some restaurants close to Mercure Resort Queenstown?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Margo's Queenstown, and Tatsumi.
Are there opportunities to exercise at Mercure Resort Queenstown?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Resort Queenstown?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Resort Queenstown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure Resort Queenstown?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Mercure Resort Queenstown?
Many travellers enjoy visiting Vesta Design Boutique (1.9 km) and One Mile Power House (1.3 km).
Does Mercure Resort Queenstown have any great views?
Yes, guests often enjoy the harbour view available here.