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    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (404)
    Room & Suite (164)
    Dining (35)
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    Overview

    • Excellent30%
    • Very good44%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “lake view” (106 reviews)
    “amazing views” (56 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
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    Offers from Mercure Resort Queenstown
    Special Offer: Enjoy More – Daily Credit
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    Novotel Queenstown Lakeside
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 days ago via mobile

    Had a good 2 night stay at the Mercure Resort Queenstown. Our room was comfortable overlooking an inner courtyard. Pity we didn't have a view over the lake! The resort itself is a good 20 minute walk into the town centre. The walk back to...More

    Helpful?
    Hotel's Favourite
    Reviewed 24 January 2017 via mobile

    We stayed for 5 nights and we enjoyed our stay. Seen some negative comments but as long as you realise it's not a 5 star hotel then you what you get is what you expect. From the moment we arrived until we left the guest...More

    Helpful?4  
    Response from Simon H, General Manager at Mercure Resort Queenstown

    Dear Scott W We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive and constructive feedback, especially regarding some rooms at the hotel requiring some refurbishment. However it is pleasing as a GM...More

    Reviewed 3 days ago

    We had a great stay at the Mecure Resort. Our room had a view to die for. The kids loved it and did the spy activity which was fun. My husband joined me after the second day at no extra cost which was nice. The...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from Simon H, General Manager at Mercure Resort Queenstown

    Dear 18phillipas Thank you for taking the stay to tell us about you great stay with us here at the Mercure Queenstown. The team and I appreciate positive feedback and appreciate you comments regarding the "Spy" activity which keeps the kids entertained on a rainy...More

    Reviewed 4 days ago

    Great Staff - Very Friendly - Always helpful. However I had called the hotel a week before our stay and spoke to Callum (Duty Manager) and he promised me that he will give us the superior king size bed lake view room but when we...More

    Helpful?
    Response from Simon H, General Manager at Mercure Resort Queenstown

    Dear Nolasco G We very much appreciate your comments regarding your stay at the Mercure Queenstown Resort. It is always a pleasure to receive positive and constructive feedback. I will review and share your comments with our team. I am sure that this feedback will...More

    Reviewed 6 days ago via mobile

    Stayed here for a night on our way to Milford sound. Amazing views of the lake. Good bar snack food. The breakfast I could be a little better.Staff did a great job. The hotel itself is very dated and is in need of some tlc.More

    Helpful?
    Response from Simon H, General Manager at Mercure Resort Queenstown

    Dear BrtTraveller Thank you for choosing to spend your "overnighter" with us en route to Milford Sound. I great day to be had we trust you enjoyed the experience. The team and I appreciate your comments and we will pass them onto the relevant teams,...More

    Novotel Queenstown Lakeside
    3,027 reviews
    #22 of 57 hotels in Queenstown
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,796 reviews
    #16 of 57 hotels in Queenstown
     
    Hilton Queenstown Resort & Spa
    2,522 reviews
    #19 of 57 hotels in Queenstown
     
    Heritage Queenstown
    1,499 reviews
    #23 of 57 hotels in Queenstown
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Conference Facilities
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$80 - US$206 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #25 Luxury Hotel in Queenstown
    • #29 Family Hotel in Queenstown
    Photos
    Traveller (404)
    Room & Suite (164)
    Dining (35)
    Pool & Beach (9)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Pankaj T
    Hi, I am just wondering if you got a bus stop nearby to reach CBD or how long we need to walk for catching a bus to go to the attractions ? Thanks.
    29 December 2016|
    Answer Show all 4 answers
    Response from Simon H | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Leahmh86
    How fat from the airport is this hotel?
    18 December 2016|
    Answer
    Response from TimDearsley |
    20-25 minutes - depending on the traffic
    0
    Votes
    tompatti33
    Does the Mercure Resort provide a shuttle service from airport ?
    11 October 2016|
    Answer Show all 3 answers
    Response from karenandDavid2014 | Reviewed this property |
    We had our own vehicle sorry so am not sure. Many hotels do though so worth a try.
    0
    Votes
    Room Tips
    "A room with a view of Lake Wakatipu!"
    Read review
    "Request an upper floor, room 402 was great"
    Read review
    "Ask for room facing the water; sign up for loyalty program for free wifi."
    Read review
    "Lake facing if you can book early and it is expensive"
    Read review