We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2018-01-01 2018-01-02
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Resort Queenstown

    Sainsbury Road 9197, Queenstown 50071, New Zealand
    011 64 3-668 1350
    Call
    Hotel website
    Save
    Lowest prices for your stay
    2018-01-01 2018-01-02
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Traveller (540)
    Room & Suite (261)
    Dining (78)
    Overview
    • Excellent31%
    • Very good46%
    • Average16%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “amazing views” (60 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    4.0 Star Hotel
    All hotel details
    Offers from Mercure Resort Queenstown
    Special Offer: FUEL YOUR FUN
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Jan 1Jan 2
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Queenstown hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "25d1c7fddd934250ad35a1493e7ad520", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":256491,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":1,"year":2018},"checkout":{"day":2,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"25d1c7fddd934250ad35a1493e7ad520","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Mercure Resort Queenstown","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjI1ZDFjN2ZkZGQ5MzQyNTBhZDM1YTE0OTNlN2FkNTIwIiwiQUlLIjoiZWU1M2RhOTIwYTQ5NDQ5ZGIzODdiNjA0MzdmMzUzMjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/01/2018", "checkOut": "02/01/2018", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,469)
    There are newer reviews for Mercure Resort Queenstown
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    401 - 405 of 1,344 reviews

    Reviewed 19 February 2016 via mobile

    I was very disappointed with this hotel. The building is old and needs upgrades to fit in with today's standards people expect from an internationally recognized hotel. The hotel has NO smoking solution except out the front of the hotel which is a big inconvenience...More

    3  Thank Travlerr101
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

    Thank you for your review. We have taken you points into consideration and will use these comments to action issues to improve our guest’s enjoyment and experience. We do however reiterate we are a totally non -smoking hotel and do not advertise we offer balconies....More

    Reviewed 18 February 2016

    I stayed at the mercureon the eve of my wedding in Queenstown. Staff were friendly and rooms were tidy. The room I was located next to an elevator which could be clearly heard through the wall. I found this noise disruptive and would likely avoid...More

    Review collected in partnership with Amoma.com
    2  Thank timbo2774
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

    Thank you for your review. We have taken you points into consideration regarding the elevator noise and will use these comments to action issues to improve our guest’s enjoyment and experience. Kind regards, Michelle Dent, Mercure Queenstown

    Reviewed 17 February 2016

    I can't recommend this place too highly, it is in a great position with stunning views over the lake. The staff are excellent, very accommodating and efficient. We had a twin room (2 double beds) very clean and comfortable. Good bathroom with shower over bath....More

    1  Thank EnglishroseEngland
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

    Thank you for your lovely complimentary review. We are so pleased you enjoyed the Vista Restaurant and the sensational views on your stay in this superb, tranquil location. We look forward to welcoming you back on your next stay! Kind regards, Michelle Dent, Mercure Queenstown

    Reviewed 17 February 2016

    Amazing place for meetings, such a fantastic view from the Manata room. Lovely staff, very helpful and caring. Our group felt very looked after from the moment we arrived. Always happy to go the extra mile for us. Booked a wonderful social activity for us...More

    Thank Jane15B
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

    Thank you for your lovely positive review of our hotel and your recommendation. We are so pleased you enjoyed the team’s hospitality and assistance with your Conference. We hope you return to us on another occasion in Queenstown. Kind regards, Michelle Dent, Mercure Queenstown

    Reviewed 17 February 2016

    Beautiful view overlooking the lake. The room was spacious, very clean and had all the amenities we needed. The service was excellent, staff were very friendly and helpful. We will definitely go back. Thumbs up for this hotel, you will not be disappointed.

    Review collected in partnership with Accorhotels.com
    Thank Rav956
    Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

    Thank you for your lovely positive review and score of our hotel. We are so pleased you enjoyed the team’s hospitality and assistance. We do hope you return to us on another vacation in Queenstown. Kind regards, Michelle Dent, Mercure Queenstown

    Hilton Queenstown Resort & Spa
    2,879 reviews
    #16 of 59 hotels in Queenstown
    7.1 km
     
    The Rees Hotel & Luxury Apartments
    2,119 reviews
    #9 of 59 hotels in Queenstown
    4.1 km
     
    Crowne Plaza Queenstown
    1,498 reviews
    #18 of 59 hotels in Queenstown
    1.5 km
     
    Hotel St Moritz Queenstown - MGallery Collection
    1,988 reviews
    #15 of 59 hotels in Queenstown
    1.3 km
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$120 - US$248 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Queenstown
    • #24 Family Hotel in Queenstown
    • #24 Luxury Hotel in Queenstown
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotwire, Orbitz, Hotels.com, Agoda, Travelocity, ACCOR, Priceline, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Mercure Resort Queenstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Otago Region >
    • Queenstown
    • Also Known As
    • Mercure Resort Queenstown Hotel Queenstown ,
    • Mercure Hotel Queenstown ,
    • Mercure Queenstown
    Add Photo Photos
    Traveller (540)
    Room & Suite (261)
    Dining (78)
    Pool & Beach (48)
    Hotel & Grounds (347)
    Bathroom (32)
    Business Centre & Event Rooms (5)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 59 hotels in Queenstown
    Hotel St Moritz Queenstown - MGallery Collection
    1,988 reviews
    1.25 km away
     
    Crowne Plaza Queenstown
    1,498 reviews
    1.55 km away
     
    Nearby Restaurants
    Atlas Beer Cafe
    632 reviews
    1.57 km away
    Vknow
    565 reviews
    .46 km away
    Public Kitchen & Bar
    928 reviews
    1.57 km away
    Lombardi
    311 reviews
    1.27 km away
    Nearby Attractions
    Moke Lake
    290 reviews
    1.09 km away
    Tiki Trail
    16 reviews
    .85 km away
    One Mile Power House
    10 reviews
    1.35 km away
    Segway on Q
    848 reviews
    1.57 km away
    Ask a question
    Questions & Answers
    20jaredt
    13 July 2017|
    AnswerShow all 3 answers
    Response from Francis S | Reviewed this property |
    yes there were ski storrages so there would be bike storages too
    0
    Votes
    chillimama23
    13 May 2017|
    AnswerShow all 5 answers
    Response from MQR | Property representative |
    Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
    1
    Vote
    Pankaj T
    29 December 2016|
    AnswerShow all 4 answers
    Response from Lisa I | Property representative |
    Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
    0
    Votes
    Room Tips
    "Views are amazing"
    Read review
    "all rooms have A/C and Heater. Book the ocean view rooms"
    Read review
    "The higher the floor the better the view"
    Read review
    "Room on the 4th floor"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing