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Mercure Resort Queenstown

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Traveller (578)
Room & Suite (295)
Dining (80)
Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“vista restaurant”(17 reviews)
“a lake view room”(65 reviews)
“steep hill”(62 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Resort Queenstown
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,520)
There are newer reviews for Mercure Resort Queenstown
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1,390 results
Traveller rating
442
611
228
73
36
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442
611
228
73
36
Show reviews that mention
All reviewsvista restauranta lake view roomsteep hillamazing viewsbus servicepublic bustown centrebuffet breakfastan updatelake wakatipuroom was spaciousan upgradenew zealandshort drivestayed here for nightssouth islandfernhill
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451 - 455 of 1,390 reviews
Reviewed 17 February 2016

Beautiful view overlooking the lake. The room was spacious, very clean and had all the amenities we needed. The service was excellent, staff were very friendly and helpful. We will definitely go back. Thumbs up for this hotel, you will not be disappointed.

Review collected in partnership with Accorhotels.com
Thank Rav956
Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

Thank you for your lovely positive review and score of our hotel. We are so pleased you enjoyed the team’s hospitality and assistance. We do hope you return to us on another vacation in Queenstown. Kind regards, Michelle Dent, Mercure Queenstown

Reviewed 16 February 2016

The view from our room was an awesome one of the lake and the mountains! The staff was particularly helpful. The bus stopped right at the front door with transportation to the downtown area. It was great!More

Review collected in partnership with Accorhotels.com
Thank McMaura
Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

Thank you for sharing your experience. We are pleased you highlighted the convenient bus service that comes to and from the CBD every 30 minutes for a nominal fee, this is also great for avoiding all the parking issues in town! We hope to welcome...More

Reviewed 15 February 2016

Situated within walking distance to CBD area this place is very convenient and had great views from our 2 br apartment. All the facilities you need, very modern and comfy and we had a great BBQ out the back landing. Owners are very helpful and...More

Thank johnindarwin
Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 23 February 2016

Thank you for your review and score, we do hope your next visit will be as pleasant as the previous one. Kind regards, Michelle Dent, Mercure Queenstown

Reviewed 14 February 2016

Our room was spacious with beautiful views of the Lake. The staff could not havE been more helpful. Although a bit far from town to walk especially in the heat, the local bus that stopped outside the hotel was well worth it

Thank JeanH08
Reviewed 11 February 2016

We were lucky enough to get a 4th floor room with views of the Remarkables. The room was pretty big, clean and very comfortable. We had a tapas special at the bar which was real tastyand good value for money. Would stay again.

Thank council_worker
Response from MQR, Director of Sales at Mercure Resort QueenstownResponded 14 February 2016

Thank you for sharing your experience. We are always thrilled when guests highlight particularly good service or dining experience they have received and I have passed your comments onto the Restaurant team. We look forward to seeing you again! Kind regards, Michelle Dent, Mercure Queenstown

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
US$100 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#30 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$226 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Queenstown
#24 Family Hotel in Queenstown
#30 Luxury Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (578)
Room & Suite (295)
Dining (80)
Pool & Beach (48)
Amenities (13)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
20jaredt
13 July 2017|
AnswerShow all 3 answers
Response from Francis S | Reviewed this property |
yes there were ski storrages so there would be bike storages too
0
Votes
chillimama23
13 May 2017|
AnswerShow all 5 answers
Response from MQR | Property representative |
Thank you for considering Mercure Queenstown for your stay. The no 9 bus service starts at 07:05 and they continue to go to town and back till 22:45. They offer a special price of $7 for return fare from the Mercure hotel to... More
1
Vote
Pankaj T
29 December 2016|
AnswerShow all 4 answers
Response from Lisa I | Property representative |
Dear Pankaj T Thank you for your email, the hotel is actually on the bus route for the local bus and the bus stops at the front door of the hotel. Depending upon what attraction you wish to do - some companies pick up... More
0
Votes
Room Tips
"Lake Views are great to wake upto"
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"Stay in refurbished lake view room"
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"View of the lake"
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"Lake view rooms are great"
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