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Rydges Lakeland Resort Hotel Queenstown

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Traveller (804)
Room & Suite (363)
Dining (20)
Ratings and reviews
  • Excellent13%
  • Very good32%
  • Average28%
  • Poor16%
  • Terrible11%
Travellers talk about
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What's included
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Concierge
Business Centre
Dry Cleaning
Self-Serve Laundry
Private Balcony
3 Star Hotel
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center.
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Location and contact
38 - 54 Lake Esplanade, Queenstown, New Zealand
7 km to Frankton Airport
200 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,260)
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All reviewslake facing roombit datedgreat view of the laketown centreviewslakesidemountainsremarkables
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1 - 5 of 2,131 reviews
Reviewed today

Upon arrival it would be easy to assume that the accommodations would be on par with the lobby, but we were very wrong. Cleanliness is not high on their list of priorities. The room carpets are extremely worn, the beds saggy and the bathrooms hopeless....More

Thank muppetty
Reviewed 6 days ago via mobile

Going on a honeymoon we decided to visit Queenstown as it’s so beautiful this time of year. We had lovely accommodation as we drive down from Nelson to Arrowtown. However, as soon as we arrived at the Rydges, we were so disappointed from the start....More

2  Thank Stephy-Rose O
Reviewed 1 week ago via mobile

We arrived for Winterfest in Queenstown on the Friday, excited that we’d be staying at the Rydges, in a Lakeview suite. When we pulled up there was a sign blocking the driveway saying “parking full”. We were promised parking and the staff said that there...More

3  Thank Erin G
Response from Vinicius B, Manager at Rydges Lakeland Resort Hotel QueenstownResponded yesterday

Hi Erin, Good afternoon and thank you so much for sending your feedback, we really appreciate it. It was a very big shock to me some of the information that you have mentioned in your feedback, especially the information about Parking, bandages on first Aid...More

Reviewed 1 week ago

After staying here in 2016 I returned with a couple more family members this time around and we were not disappointed with the service we received. The first night the room my sister and I were staying in had an issue with a noisy neighbour....More

Thank Pep_Mickan
Response from Vinicius B, Manager at Rydges Lakeland Resort Hotel QueenstownResponded yesterday

Hi Pep_Mickan, Thank you so much for such a great feedback. I totally understand your comment about the rooms being dated and I appreciate the mention of the comfort and the cleanliness of the room. Thank you again for your feedback and I will be...More

Reviewed 2 weeks ago via mobile

The scenery at Rydges is amazing! Also there are kind and polite staff and a heated pool. The only thing is when we checked out the man accidentally charged us too much. But they were happy to refund. People say it’s terrible but it’s actually...More

1  Thank jones_emma1
Response from Vinicius B, Manager at Rydges Lakeland Resort Hotel QueenstownResponded 1 week ago

Thank you so much for taking the time to send us your feedback, we really appreciate it. You can be sure that your feedback will be shared with the entire team, which I believe will be used as a motivator to all departments. Have a...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$129 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Top resorts Hotel in Queenstown
Room types
Suites, Non-Smoking Rooms
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Traveller (804)
Room & Suite (363)
Dining (20)
Pool & Beach (12)
Business Centre & Event Rooms (1)
Questions & Answers
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theamazingming
December 13, 2017|
Answer
Response from Debz G | Reviewed this property |
We just asked and they placed one in the room. No deposit required and staff very helpful
0
Votes
Pat H
May 19, 2017|
AnswerShow all 5 answers
Response from Jane L | Reviewed this property |
Yes WiFi was free and efficient
0
Votes
lizatki
October 15, 2016|
AnswerShow all 10 answers
Response from Honeyocean | Reviewed this property |
Ask the hotel directly
3
Votes
Room Tips
"Great location with a flat walk into the town centre. Comfortable beds. Fantastic customer service."
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"Do not get ground floor"
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"M1 to M4 very handy to reception and good views"
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"ask for a Lake View to get a stunning outlook"
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