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Rydges Lakeland Resort Hotel Queenstown

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1,889 Reviews from our TripAdvisor Community

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There are newer reviews for Rydges Lakeland Resort Hotel Queenstown
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Showing 1,778: English reviews
France
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 December 2014

Stayed one night in mid Dec, simply nice and delightful. Location is good, very quiet at night. Staff helpful and super friendly. Room is good as usual. Price is reasonable in this high season for Queenstown. Will come again next time!

Helpful?
Thank Angel100480
Justin M, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Angel100480 Thanking you for your great feedback regarding your stay, I am delighted to hear that you enjoyed our hospitality and the backdrop being one of the most stunning locations on earth. We hope to see you again soon! Cheers, More 

Munich, Germany
Level Contributor
72 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 December 2014

We stayed there right before Christmas in a lake view room on the ground floor. The view is fantastic and the room is ok for a Rydges. However, if you have heavy luggage or need accessible access then you should go elsewhere. The entrance must be entered using stairs and the rooms on the ground floor can only be entered... More 

Helpful?
Thank Carsten F
Justin M, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Carsten, Thank you for your review, And yes the lake view rooms overlooking Lake Wakatipu and the Remarkables are stunning all year round, regarding front entrance access, we do have ramp access at the front of the hotel. Again I appreciate your honest feedback and delighted to hear you enjoyed our dream beds Regards, JM More 

Level Contributor
7 reviews
Reviewed 24 December 2014 via mobile

We stay at 2 bunkbeds room, reasonable rate with 50 % discount for second night. But the bunkbeds are so low that i kept bumping my head and got dizzy. I'd choose standard bed room if available if i were to visit queenstown again

Helpful?
Thank Titin W
Justin M, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Titin, Thanking you for your honest feedback, I am sorry to hear that the room type you chose was not suitable, as we have multiple room type options for all requirements and budgets, I hope next time you visit queenstown you can experience our lake view deluxe rooms. Regards, JM More 

Travellers are raving about these Queenstown hotels

Galilee, Israel
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 December 2014

Asked for a view, got the car park. Nice room, not very clean bathtub. Friendly staff. Stayed for one night. A bit of a walk into town, not too bad. On the lake so nice to walk there. Roomy with big beds. Cheap. The pool is very very small and right outside of the bar glass doors.

Helpful?
Thank ayelet_barash
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Ayelet, Thanks for your feedback and I am sorry to hear your room allocated slightly hampered your view, I have raised your bath tub issue with our house keeping department to ensure the standards are kept, I am pleased to hear you enjoyed our rooms and the Rydges dream beds which are always a positive with our guests Regards,... More 

Auckland
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 December 2014

Hotel room was very "tired" and the staff, on the day we booked in' were average. However the breakfast was superb (especially the bacon!) and the staff, when we booked out, were excellent. Would stay again.

Helpful?
Thank Pokeno8
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Pokeno8, Thanks for taking the time out to review our hotel, I am pleased to advise that we are in the final planning stages of a refurbishment of our guest rooms which will feature a new and exciting concept, I am also glad to hear you enjoyed your breakfast which we are currently upgrading. Look forward to seeing you... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 December 2014

Extremely disappointed with the hotels quality. Generally a stay at any other Rydges hotel is good but this one was a shocker!!! The shower leaked into the carpet and made the mould stink the room out. We stayed near the pool and the music played non stop throughout the day. Facilities in general were out dated. And cleaners often only... More 

Helpful?
Thank stevens1988
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Stevens1988, Thank you so much for taking the time to write a review of your recent stay, your feedback is very important and on this occasion provides management with an opportunity to address areas of concern and make improvements. I am dissapointed to hear that we fell short of your expectations and the issues you raised will be dealt... More 

Level Contributor
129 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 December 2014

Our second night we had a room overlooking the lake, a great view, cost almost twice the budget room we had the night before. However, the beds were better and the room was overall fresher. Unfortunatly no good breakfast as it was too much fat in the cooked food. A huge plus for this hotel is the free Wi-fi.

Helpful?
2 Thank Ann L
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Iaa064, Thanking you for staying with us and for your review, our hotel caters for a variety of room types and budgets dependent on your requirements, we do recomend our spacious lake view rooms with the stunning lake and mountains backdrop, regarding your issue re breakfast, I have followed up on your comments with our chef. I am pleased... More 

Brisbane, Australia
Level Contributor
132 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 10 December 2014

Just finished a 2 night stay here. I was hesitant at first about booking but the price was too good to pass up. I spent just over $90 a night for a "Basic Room" and wasn't expecting much. The room was small yes, but clean and comfortable. Definitely cant complain as the service at the hotel was great, even had... More 

Helpful?
1 Thank Samuel B
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Samuel, Thank you for your positive review following your recent stay, In terms of location and services, the hotel does offer excellent value for money. Very pleased to hear you enjoyed our hospitality and hope to see you back soon! Regards, Vince More 

Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 December 2014

We have stayed several times here as we have family in Queenstown. It is so convenient to the town centre. A gentle walk along the lake front to a great choice of cafes and shopping. The rooms are clean and tidy. The staff are friendly. Restaurant meals are of a good standard. We will be back. Lynn and Mike

Helpful?
1 Thank Lynn G
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Lynn, Thank you for taking the time to review our hotel and as regulars for your kind words about our location, staff and facilities. I am delighted to hear you had such a pleasant stay with us Hope to see back soon! Regards, Vince More 

Mudgee, Australia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 December 2014 via mobile

We had a 1 br unit to celebrate our 10th anniversary with a 3 night stay. Apart from duty manager who sorted out our vouchers, front desk were unknowledgeable or refused to issue our package vouchers (daily bike hire) leaving us waiting for these for 36 hours, room also had an unsightly shared concrete rooftop as our 'balcony', and as... More 

Helpful?
1 Thank Rourkus40
Vince S, Manager at Rydges Lakeland Resort Hotel Queenstown, responded to this review

Dear Rourkus40, I am sorry to hear that some of the aspects during your stay did not meet with your approval. re accomodation, we don't have 1 bedroom units with kitchens nor do we advertise or market our hotel as self containing units. In regards to your bike voucher, I was pleased to hear that our staff attended to rectify... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Contemporary multi-story hotel overlooking Lake Wakatipu, 400 meters from town center. ... more   less 

Additional Information about Rydges Lakeland Resort Hotel Queenstown

Address: 38 - 54 Lake Esplanade, Queenstown, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $166 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rydges Lakeland Resort Hotel Queenstown 3.5*
Number of rooms: 255
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Also Known As:
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Hotel Style:
#4 Top resorts Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Rydges Lakeland Resort Hotel Queenstown staff and other travellers.
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Questions? Get answers from Rydges Lakeland Resort Hotel Queenstown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the lake view rooms have a great of the mountains and the lake, but higher level rooms give you a better view”
 of 5 bubbles steveonz44, 27 Nov 2016 | Read review
“Ask for lakeview room maybe in a newer part of the hotel.”
 of 5 bubbles travellerMelbourne, 26 Nov 2016 | Read review
“take the lake view room”
 of 5 bubbles RezaS38, 21 Nov 2016 | Read review
“King-size suite with views”
 of 5 bubbles , 17 Nov 2016 | Read review
“All the rooms have a view which is great.”
 of 5 bubbles 678amberw, 28 Oct 2016 | Read review
5 of 5
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