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Hotel St Moritz Queenstown - MGallery Collection

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Hotel St Moritz Queenstown - MGallery Collection
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1,797 Reviews from our TripAdvisor Community

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Showing 1,723: English reviews
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Auckland, New Zealand
Reviewed 2 days ago NEW

Great location close to town plus the views of the lake were amazing! Autumn in Queenstown is just magic with clear blue skies during the day, cool nights ideal for open fires, and fantastic autumn colours on the trees. The hotel itself is luxurious and comfortable and the staff are enthusiastic and helpful.

Review collected in partnership with Accorhotels.com
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Thank 214davidl31
Arundel,Queenland,Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Our room 419 was a cosy, warm, inviting welcome after each day's wonderful touring in Queenstown and surrounding areas. We had fantastic views of the scenic lake and the breathtaking snow capped mountains beyond. Our comfortable room was quiet - great for a restful sleep - always kept spotlessly clean by the attentive and helpful staff. Tasty Food, Fun Happy...

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2Thank rncfox
About Hotel's Favourite Review
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Mr. & Mrs. Fox, Thank you so much for your wonderful feedback - it was an absolute delight to read. I am delighted that you experienced the warm alpine charm of our place whilst enjoying those stunning views, the friendly service from our team and dining in our very own Lombardi Restaurant. I look forward to sharing your commendations...

Auckland, Auckland, New Zealand
Reviewed 3 days ago NEW

I arrived late in the evening and on presenting myself at the front desk I was completely ignored by the young lady on the desk, she was talking on the phone and did not even make eye contact. She was offhand and I did not think it was a good start to my stay. The room was big and clean...

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Thank Bronwyn T
Macksville, Australia
Reviewed 5 days ago NEW

We just spent 10 fantastic days at the St Moritz through our Accor Vacation Club membership, From the moment we arrived everything was perfect,, Check in was smooth and easy,the staff were excellent,, and made us feel welcome right from the start,, BIG hello to Audrey in the bar, Always smiling and friendly,,, thankyou again for making our stay so...

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1Thank Vulcan90049
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you so much for your terrific feedback and stellar rating. I am thrilled to hear how enjoyable and seamless your stay has been from the comfort & quality of your room to the warm and friendly service from our team. I am looking forward to sharing your kind words with Audrey and the rest of the team....

Amsterdam, The Netherlands
Reviewed 5 days ago NEW

Stayed here instead of across the lake due to location. Found it not quite as good value for money - decor is nice, room was nice, but overall it was a bit cramped and uncomfortable. The top floor has lower ceilings than the rest of the hotel, so it felt a bit cramped. Further, the rooms were narrow and long,...

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1Thank OranjeTravel
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, I sincerely appreciate the time you have taken to share your experience with us although I am very disappointed to learn that your stay did not surpass expectations. The Swiss architecture of the building means we have a variety of room shapes and sizes. I do apologise if our 7th floor was not to your liking - If...

Sydney, New South Wales, Australia
Reviewed 6 days ago NEW

We could sit at our window and watch it all happening on the lake. Surrounded by the most rugged mountains it's a picture postcard view. The mountains , either covered in cloud or sun, change every time you look at them . Great room, food and service..lovely hotel.

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Thank Wendy H
Watford, UK
Reviewed 6 days ago NEW

I loved my stay in this hotel, even the small hill to walk to it! The hotel is decorated in a wonderful style, right from the lodge style lobby and reception, to the comfortable and luxurious bar and restaurant to the lovely rooms. Service was friendly and helpful throughout, a really young team of staff but they delivered great service....

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Thank Gazza24
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you so much for your wonderful feedback. I am absolutely delighted to hear how memorable your stay has been; from the alpine charm of the hotel, to the quality and comfort of the rooms, to the dining in Lombardi to the service from our stellar staff members - I will be sharing your commendations proudly with the...

Southern Queensland, Australia
Reviewed 1 week ago

Great location, Just a few minutes walk to town. friendly staff that organized a late checkout as we had to wait for friends to pick us up. Beautiful room with balcony and amazing views! The king size bed was amazing! Very quiet.

Review collected in partnership with Accorhotels.com
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Thank Joanne A
Sydney, Australia
Reviewed 1 week ago via mobile

Had a Lakeview suite on level 3, ok view of the lake but the building in front obscures some of the view. Bed comfy, but hot. No built in 'cold' aircon, so no airflow. Left doors open at night. Hotel provided a portable aircon for the room which helped. Beautiful amenities in the bathroom, and a very nice bath with...

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Thank haydensydney
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you so much for taking the time to share your experience with us. I am so pleased that you enjoyed the service from our team, the amenities and our Sofitel My Bed once we removed the feather overlay for your comfort. If we should be fortunate enough to welcome you back, please don't hesitate to contact our...

Broadbeach, Australia
Reviewed 1 week ago via mobile

Fabulous location and so cosy and romantic. So close to town easy walking distance. Room is beautiful and great decor. Bed is soooo comfortable. Great dark rooms. Restaurant breakfast is good. Service is great. Take advantage of the hot tubs and there are free apples in the gym.

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Helpful?
Thank Courtney A
MoritzQueenstown, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Courtney, Thank you so much for your terrific feedback. I am delighted that you experienced such an enjoyable & memorable honeymoon. From the décor & comfort of the hotel, to the service from our staff to the dining in Lombardi - I am looking forward to sharing your kind words with the rest of the team. We certainly hope...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $180 - $466 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
Reservation Options:
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#14 Romantic Hotel in Queenstown
#15 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St Moritz Queenstown - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel St Moritz Queenstown - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the lake will likely be nicer and quieter, upper rooms are cramped”
OranjeTravel, 24 Apr 2017 | Read review
“Easy walk to town, bit of a short uphill on way home, but the view is worth it. Ask for a room overlooking lake. Valet parking available .”
257wendyh, 23 Apr 2017 | Read review
“Go for the 6th floor or else cars can look in at you”
928elizabethe, 9 Apr 2017 | Read review
“If you don't like stairs do not book on the 7th floor, lift ends on 6th floor and then you walk up two sets of stairs ( not that difficult)”
  • Room area
  • taking in the view
  • Great bed
  • View from balcony outside the bar/eating area
  • View leading to town
Sharyn616, 5 Apr 2017 | Read review
“Get a high level as the lower levels get cold”
Stocoroco, 5 Apr 2017 | Read review
5 of 5