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Hotel St Moritz Queenstown - MGallery Collection

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Hotel St Moritz Queenstown - MGallery Collection
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1,759 Reviews from our TripAdvisor Community

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Showing 1,689: English reviews
rossendale
Reviewed 13 July 2015

We were staying here for a week and meeting up with our friends who were also staying at this hotel. The hotel is very nice with great views of the lake, the staff are very friendly and the food in the hotel was also good. However, our room was quite dark and the bathroom was poorly designed, there was nowhere...

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Helpful?
1Thank susieb33
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Susie, Thank you very much for choosing Hotel St Moritz for your special celebrations. With uninterrupted views, close friends and your loved one, I am sure it was memorable. Having just finished our refurbishment I am glad to confirm the new bathrooms are practical and beautifully appointed. I am sorry if our corkage fee was not well received when...

Reviewed 11 July 2015

A great hotel in a great location. Our stay at St Moritz was lovely. The foyer and common areas are lovely, comfortable and welcoming. We missed out on a lake view room through a mistake with our booking (our fault) but staff did all they could to accommodate us otherwise. Even strange requests for tools to help us fix our...

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Helpful?
Thank Jaimi-Lee M
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Jaimi-Lee, I am delighted that you enjoyed your stay at Hotel St Moritz and experienced the convenience and charm of the hotel and our facilities. I do sincerely appreciate your comments about the services provided by our amazing team, it certainly makes them proud. We hope your next visit will be as memorable as your previous one. Warmest regards,...

Castle Hill, Australia
Reviewed 10 July 2015

We had a one bedroom Lakeview unit in this hotel and enjoyed our 5 night stay immensely! The staff were very helpful and always able to answer our questions and advise on sightseeing, road conditions etc. Great location, just far enough away from the town but close enough to all amenities we needed. Only problem was the slight (?) incline...

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Thank 963ChrisW963
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Chris, I sincerely appreciate the high rating and fantastic comments. I am delighted that you had an excellent experience and I will ensure your comments will be shared with our amazing team. We very much appreciate your recommendation and do hope to welcome you back sometime soon. Kind regards, Marina Silva Rooms & Quality Manager

Reviewed 10 July 2015

Fantastic views and great service. Really loved our time here and wished we could have stayed longer. It was very convenient to the main shopping precinct - although there is a hill to climb on the way back but the view is so worth it! Stayed in 2 bed suite which was two connecting rooms but very spacious and nicely...

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Thank Irangel
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you so much for your lovely review. I am delighted to hear you enjoyed our serene in town location of St Moritz and the magnificent views. We look forward to welcoming you back and hope you get the chance to stay longer next time. Warmest regards, Marina Silva Rooms & Quality Manager

England, United Kingdom
Reviewed 9 July 2015

This is a beautifully decorated hotel very close to the centre of Queenstown. The service from staff was very good- they were very professional and able to help us with every request we had. Although we didn't book a room with a view, the room itself was still lovely and the bathroom was particularly nice. The bar in the hotel...

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Thank 163jemw
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, We sincerely appreciate your terrific review. It is a pleasure to hear how much you enjoyed the service from our great team. I am delighted you enjoyed the hotel alpine feel and our newly renovated bathrooms. We certainly look forward to welcoming you back again soon. Warmest regards, Marina Silva Rooms & Quality Manager

Sydney, New South Wales, Australia
Reviewed 9 July 2015

This hotel is fabulous - a great location within easy walking distance to the town and most popular sites. Staff were great especially the lads at the bar. yes make sure you do happy hour. Room was super comfortable and very well appointed with great quality.

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1Thank Scott W
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Dear Scott, Thank you very much for your excellent review. I am delighted you enjoyed your stay and the in town serene location of the hotel. Happy hour is definitely a nice experience combined with spectacular views. We look forward to welcoming you back again soon Scott. Warmest regards, Marina Silva Rooms & Quality Manager

Victoria, Australia
Reviewed 5 July 2015

We visited Queenstown for 4 days during winter and this hotel was such a highlight for us. The staff from the start are so professional and treat everyone so well. The hotel is right on the lake with amazing views. It is a 2 minute walk down the hill and you'r literally in the city centre. We stayed in a...

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Thank Coight69
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Thank you so much for your terrific feedback.I am so pleased you enjoyed your stay and that the staff made it so memorable. It is a delight to hear that you enjoyed the comfort and charm of the hotel and made the most of our spectacular views from your room and our bar. I will be sharing your...

Mount Isa, Australia
Reviewed 4 July 2015

Stayed here for two nights in June 2015, the staff were friendly and the hotel is conveniently located within walking distance to the centre of Queenstown (including a short but steep hill on the way back up to the hotel). We opted for valet parking and the complimentary bottles of water in the car upon checkout were a nice touch....

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Thank Lauren C
Brisbane, Australia
Reviewed 3 July 2015

Stayed 3 nights in June 2015 and found this hotel to be well located within the main area of Queenstown and a very short walk to the very centre of town. Our room was very modern and spacious and the decor of the hotel is alpine themed and very stylish. The staff are very accommodating and friendly, a particular mention...

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Thank Ezz1_12
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, I would like to sincerely thank you for your superb review. I am so pleased you enjoyed the aesthetics and Alpine feel of St Moritz. I truly appreciate your comments about the staff, they're a great bunch of individuals whom I look forward to sharing your review with. We hope to welcome you back again soon. Warmest regards,...

Brisbane, Australia
Reviewed 3 July 2015 via mobile

I've stayed in a lot of hotels and this one I think is my new favourite. The hotel is so welcoming, the staff are super friendly, the rooms are perfect for families and the views are amazing. The hotel has a very European feel and is like coming home to a warm hug after a day on the ski fields....

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Thank Ozkart
HotelStMoritz, Manager at Hotel St Moritz Queenstown - MGallery Collection, responded to this review

Good morning, Your review was an absolute pleasure to read! I am thrilled you enjoyed our warm spirit and genuine hospitality. I will be delighted to share your comments with the team and look forward to welcoming you back again soon. Warmest regards, Marina Silva Rooms & Quality Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Defined by a warm spirit and distinctive style that embodies the spirit of Queenstown. Blending understated luxury with warmth, and genuine hospitality, Hotel St Moritz is superbly located in town and has panoramic lake and mountain views. Offering traditional Guest Rooms, One or Two Bedroom Alpine Suites, each room cleverly blends timeless classics with modern essentials to ensure refined comfort. Dine in Lombardi - a relaxed ambience, offering an array of dining styles and spaces. ... more   less 

Additional Information about Hotel St Moritz Queenstown - MGallery Collection

Address: 10-18 Brunswick Street, Queenstown 9300, New Zealand (Formerly St Moritz Queenstown)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $182 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel St Moritz Queenstown - MGallery Collection 5*
Number of rooms: 142
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Also Known As:
St Moritz Queenstown Hotel Queenstown
St Moritz Hotel Queenstown
Queenstown St Moritz Hotel
Hotel Style:
#3 Business Hotel in Queenstown
#7 Family Hotel in Queenstown
#14 Luxury Hotel in Queenstown
#14 Romantic Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St Moritz Queenstown - MGallery Collection staff and other travellers.
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Questions? Get answers from Hotel St Moritz Queenstown - MGallery Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure you get a front rather than a back room.”
 of 5 bubbles Ge0n, 27 Mar 2017 | Read review
“get a lake view room”
 of 5 bubbles neilmE4115RT, 19 Mar 2017 | Read review
“stay somewhere else”
 of 5 bubbles annette231, 18 Mar 2017 | Read review
“Ensure a Lake Side View”
 of 5 bubbles HoneyAndPaul, 18 Mar 2017 | Read review
“Room that over looks the lake!”
 of 5 bubbles 957gracew, 16 Mar 2017 | Read review
5 of 5