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Heartland Hotel Queenstown

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Traveller (257)
Room & Suite (354)
Dining (49)
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Ratings and reviews
  • Excellent28%
  • Very good46%
  • Average19%
  • Poor6%
  • Terrible1%
Travellers talk about
“steep hill”(38 reviews)
“stanley street”(9 reviews)
“close to town”(34 reviews)
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What's included
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
Bar/Lounge
Multilingual Staff
Meeting Rooms
Dry Cleaning
Self-Serve Laundry
Private Balcony
3 Star Hotel
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Location and contact
27 Stanley St, Queenstown 9300, New Zealand
5.9 km to Frankton Airport
141 restaurants are within a 0.5 km radius
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (705)
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Show reviews that mention
All reviewssteep hillstanley streetclose to townnice view of the lakeshort walkfamily roomhotel is in a great locationeasy walkwater pressuresingle bedbuffet breakfastgood sizereception staffduty managernew zealandawesome viewshotel room
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1 - 5 of 589 reviews
Reviewed 2 days ago

The place was really really close to the city, and everything. It does have a really safe environment. Our room has a great view of Cecil Peak and when you come out of the balcony, a breathtaking view of the Skyline Gondola would be really...More

Thank Hamish L
Reviewed 3 days ago

Stayed in King room (425) with lake and mountain views and was blown away with the view. The room was huge and apparently one of the largest in the hotel with the best view overlooking Queenstown. Hotel is older and decore reflects this but everything...More

Thank Deborah R
Reviewed 2 weeks ago via mobile

Was a little disappointed when we first arrived to our room. We have travelled all over NZ the past week and this was my least favourite of similar comparisons. Smelt very strongly of cleaning products / bleach (which hey I guess means it's clean), but...More

Thank aussie_takemethere
Reviewed June 9, 2018

This hotel is about 500mts from the centre of town. Our room had a great view of the snow covered mountains, the lake and the town. Comfortable rooms but with very basic facilities. A kettle. No microwave for drinks, No toaster and No plates. The...More

1  Thank martin c
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded 2 weeks ago

Good afternoon martin c, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, Apologies for not meeting your expectations at this time, We do appreciate the feedback and hope to see you again very soon, Kind regards, Sunil Siraboina Hotel...More

Reviewed May 29, 2018 via mobile

It was a beautiful stay at Heartland. We were won over by the view even we can hear the traffic from the freeway. I was a little disappointed that the faulty light outside our room was not fixed through our 4 nights stay. However, we...More

Thank li-me-cha
Response from Sunil S, Manager at Heartland Hotel QueenstownResponded May 30, 2018

Good afternoon Wei L, Thank you for taking the time to review and rate Heartland Hotel Queenstown online, Glad to see such wonderful review and we sincerely hope to see you again very soon, Kind regards, Sunil Siraboina Hotel Manager

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#18 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$116 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Queenstown
#12 Business Hotel in Queenstown
#18 Family Hotel in Queenstown
#27 Romantic Hotel in Queenstown
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (257)
Room & Suite (354)
Dining (49)
Pool & Beach (1)
Amenities (4)
Business Centre & Event Rooms (1)
Questions & Answers
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jason l
April 11, 2016|
AnswerShow all 6 answers
Response from whaeaness | Reviewed this property |
Not in the smaller rooms..
0
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nippaaa
February 28, 2016|
AnswerShow all 5 answers