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Matakauri Lodge

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189 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Reviewed 13 June 2016 via mobile

Simply amazing, great staff that are happy to do anything for you. Queenstown is only a short drive away, they are happy to drive you into town any time. The restaurant and food is first class. Stunning and worth every cent! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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Helpful?
Thank Cameron F
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Cameron F, Warm greetings from Matakauri Lodge! Thank you for your review, we are delighted to hear you enjoyed your stay and you found our staff willing to go the extra mile. Let us know when you're next in town! Kind regards Stephen

Sydney, Australia
Reviewed 20 May 2016

We stayed October 2015 and we still want to go back! Amazing place, have never ever had better service, friendly yet not intrusive, genuinely caring, great food and wines and views. Go here! The view from the dining room is spectacular and our suite was perfect. Attention to detail amazing.

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Helpful?
Thank dhug6295
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear dhuh6295, Warm greetings from spectacular Queenstown! Thank you for your review, we agree, Queenstown is an amazing place and no better place to stay than with us at Matakauri. We would welcome you back anytime. Kind regards Stephen

Wellington NZ
Reviewed 11 May 2016

We have followed the Robinson Family developments in New Zealand for some time; high quality, Relais et Chateaux establishments with a wonderful Kiwi flavour! We found ourselves unexpectedly in Queenstown and were unable to stay at Matakauri but phoned to see if we could reserve for a lunch. The greeting was warm and friendly and much to our delight we...

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Helpful?
Thank Drurolnz
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear Drurolnz, Merci pour votre commentaire! We are always happy to welcome guests to our property and were thrilled you had the time to come and join us for lunch. Our chef always prepares the lunches fresh daily and we were so happy to accommodate you on your tour of New Zealand. We agree, it truly is a sensational setting...

London
Reviewed 10 May 2016

We did a tour of both islands and were lucky to stay at mostly very highly rated hotels. Highly rated hotels are not all equal, though, and Matakauri easily stood out as the hotel highlight from the moment we arrived (and even before we saw the breath-taking view from our room). The warm professionalism of the staff reflects the design...

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Helpful?
Thank tris10London
StephenMcAteer, General Manager at Matakauri Lodge, responded to this review

Dear tris10London, Warm greetings from Queenstown! Thank you for taking time to review, we are delighted you enjoyed your stay and particularly enjoyed the staff at the property. We hope to welcome you back to Matakauri in the future! Kind regards Stephen

Canberra, Australia
Reviewed 20 April 2016 via mobile

Having been on our bucket list for a couple of years, we finally got a chance to stay 4 nights here. Beautifully situated on the shores of Lake Wakatipu about 7 kilometres out of Queenstown, the views across the lake from all the public areas and the rooms are simply surreal. The welcome upon our arrival was extremely friendly but...

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Thank Oztack
LMStephen, General Manager at Matakauri Lodge, responded to this review

Dear Oztack, Warm greetings from Matakauri Lodge! Thank you for your review of your recent stay with us, we are delighted to hear how much you enjoyed it. The cuisine here at Matakauri is the cornerstone of the 'lodge' experience and we are thrilled it surpassed your expectations. The 'tasting menu' really is an experience to be embraced and our...

Santa Cruz, California
Reviewed 11 April 2016

Gorgeous views from everywhere. Wonderful helpful staff. Every detail was perfect. Fantastic food (deftly handled my fear of tomatoes). This was excellent recuperation and reward for the Kepler Track.

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Thank PipperDog
LMStephen, General Manager at Matakauri Lodge, responded to this review

Dear PipperDog, Warm greetings from Matakauri Lodge! Congratulations again for such a great achievement walking the Kepler track! We were delighted you chose to celebrate with us! We cater for all dietary requirements and glad your 'fear' was accommodated during your stay. Let us know if you decide to attempt another of the Ultimate Hikes, we would love to be...

Auckland, New Zealand
Reviewed 10 April 2016

Everything about this property is superb and nothing is too much trouble for the staff, as it should be in this price range. The room was spacious and immaculately clean, the bed was very comfortable and we enjoyed the spa treatments despite the price. Meals and wine selection were excellent and were the pre-dinner drinks and canapes. We spent considerable...

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1Thank RGL51
LMStephen, General Manager at Matakauri Lodge, responded to this review

Dear RGL51, Warm greetings from Matakauri Lodge! Thank you for taking the time to review our property. We are delighted to hear you enjoyed so many aspects of your stay. Our staff enjoy creating memorable experiences for guests and we are thrilled we exceeded your expectations. I will share your positive comments with our team. Kind regards Stephen McAteer Lodge...

Boston, Massachusetts
Reviewed 30 March 2016

Absolutely wonderful--beautiful grounds and an inviting and delicious dining experience. Staff members were intentional, kind and warm. We had the chef's tasting menu, which lived up to my highest expectations. Wouldn't think twice about making a return trip!

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1Thank amanda l
LMStephen, General Manager at Matakauri Lodge, responded to this review

Dear amanda l, Warm greetings from Matakauri Lodge! We agree that the Chef's tasting menu is indeed a highlight of many a trip here at Matakauri and we are delighted you hold it in such high regard! We look forward to welcoming you back to the lodge. Kind regards Stephen McAteer Lodge Manager

Reviewed 12 March 2016

Located on the edge of Lake Watkatipu, this lodge is simply stunning.The rooms are terrific with a veranda overlooking the lake. The bathrooms atr fantastic with heated towel racks. Dinig here is also a wonderful experience. We stayed 2 nights and had two wonderful dinners with spectacular views of the lake and surrounding mountains. The staff was great and happy...

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Helpful?
1Thank Kenneth L
LMStephen, General Manager at Matakauri Lodge, responded to this review

Dear Kenneth L, Warm greetings from Matakauri Lodge! Thank you for your comments regarding your stay with us, you're right - the views are simply fantastic aren't they? I'm glad you enjoyed your dining experience, a real highlight of your stay. We look forward to welcoming you back, Kind regards Stephen

Reviewed 28 February 2016 via mobile

A little late to review, but I keep coming back to this place for my future plans to visit New Zealand. We stayed in multiple lodges throughout our few week stay in New Zealand and Matakauri was the most memorable. We had two rooms next to each other, which both faced the lake and had great views. Everything about the...

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Helpful?
Thank laulfitz
GarthGM, Manager at Matakauri Lodge, responded to this review

Dear laulfitz Warm greetings from Matakauri Lodge! We thank you so much for taking the time to review your stay with us and so pleased we could play our part in your New Zealand adventure. Your feedback regarding our setting, service & staff is truly appreciated and has been shared with our wider team who genuinely care about the guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Matakauri Lodge

Address: Glenorchy Road | PO Box 888, Queenstown 9197, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $1,365 - $3,190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Matakauri Lodge 5*
Number of rooms: 7
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Also Known As:
Matakauri Hotel Queenstown
Hotel Style:
#7 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Matakauri Lodge staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect, very clean, comfortable and well organised. Sheets, linen and toiletries were great quality. I would suggest that rather than have alcohol to buy small bottles should be supplied such as gin, vodka, scotch and the balance if required purchase. Complimentary alcohol in small quantity would be nice. ”
 of 5 bubbles 247sherryk, 27 Nov 2016 | Read review
“We were in unit 8 but all seem to be excellent.”
 of 5 bubbles miket374, 9 Nov 2016 | Read review
“Rooms adjacent to the restaurant are noisy. Instead, opt for a cabin away from main lodge.”
 of 5 bubbles PDAX, 9 Nov 2016 | Read review
“Gorgeous luxurious suites with incredible views”
 of 5 bubbles MNP_12, 26 Oct 2016 | Read review
“I would say any room would be excellent!”
 of 5 bubbles KateAOW, 12 Oct 2016 | Read review
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