Crowne Plaza Queenstown
1,791 reviews
#29 of 65 Hotels in Queenstown
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93 Beach Street, Queenstown 9300 New Zealand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$129
Free cancellation until 21-09-11
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US$130
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Room & Suite (366)
Dining (46)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Queenstown
More questions?
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#29 of 65 hotels in Queenstown
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
If you are looking for places to stay in Queenstown, look no further than Crowne Plaza Queenstown hotel. With snap worthy views in every direction, the only thing you will have to worry about is storage space on your camera. If you are planning your next winter holidays, this is the perfect moment to book your stay in one of New Zealand's best ski hotel accommodation. There is one thing our guests rave about, it's our central location. Perched on the shores of Lake Wakatipu with sweeping views over The Remarkables Mountain Range, Crowne Plaza Queenstown hotel is just seconds from Queenstown's main streets. If atmosphere, great food and amazing views are high on your priorities list, we have you covered. Steamer Wharf, Queenstown's eating, drinking and entertainment destination, it's just around the corner. Minutes from Queenstown's town center, it's a very short walk to the waterfront boardwalk and to the main shops area.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Restaurant
Skiing
Airport transportation
Business Centre with Internet Access
Conference facilities
24-hour security
Paid private parking on-site
Wifi
Paid wifi
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Harbour View
Languages Spoken
English, French, Russian, Spanish and 7 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.5 km
70Attractionswithin 0.5 km
1,791Reviews23Q+A100Room tips
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Popular mentions
Over $400 for one night including breakfast and parking and we're underwhelmed. Rooms are refurbished, but you could have fooled us, very meh decor, old shower over bath combo with a shower curtain (very upmarket) with very poor pressure (seriously bad) and hot water that comes and goes, single glazed windows, rattily old air conditioning (that kept us awake most of the night) and a massive gap between the power point and tiles (dangerous in a bathroom!). The best bit though is zero sound proofing, so we got to hear the couple in the next room talking etc, not a low muffle, but word for word, totally not acceptable in a hotel of this standard. We had to sign a waiver on checking in that we wouldn't smoke (never have) which was strange, as the hotel is "smoke free" yet the table on our deck contained a custom ashtray with dirty black marks from smokers, nice touch............. Came down for breakfast and it was packed as they appeared to be understaffed despite 100% occupancy (ie they knew this was coming). We got asked to wait (with a lot of others) but that was not problem, and we asked could just grab a coffee while we were waiting & we'd read the paper etc, got abruptly told no by a very stressed lady who appeared to be the manager, despite being able to see filter coffee sitting on the buffet table, a poor way to treat customers obliging you with a wait, saw a few others being treated the same way as we were herded into a holding pen. For a hotel buffet the breakfast was very fresh and tasty & with a wide selection. The check in staff were lovely as well, but unfortunately this hotel is a long way off the star rating they purport to.…
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Date of stay: April 2021
Location
Cleanliness
Service
Helpful
We enjoyed our stay so much at Christmas that we decided to go back while the temperature is still warm. Another lovely stay at this hotel with amazing views, with a nicely sized balcony, extremely close to town & restaurants & wonderful staff, especially Gabriela. Rooms cleaned to a great standard daily. Only downsize was the gym, the only treadmill was out of order the 4 days we were there, but at least the two crosstrainers were working.
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: We were on the fourth floor with views of lake & mountains.
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Helpful
Stayed for 3 nights earlier this month. Lovely room, exquisite views, great helpful staff. So close to the main shopping area and eateries, no complaints and would definitely stay again, hopefully later this year.
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Date of stay: March 2021Trip type: Travelled with family
Helpful
DATE OF STAY: end of February 2020 ROOMS: 4.5 stars STAFF: 5 stars VIEWS: 5 stars ON-SITE LAUNDRY/PRICE: 5 stars LOCATION: 5 stars - the location is 1000% worth it IHG: We booked this room solely with our points from the IHG credit card sign on bonus. This was our 3rd stay with IHG families and I was sorely disappointed with previous stays, never honoring our request to early check-in (even though it was on the reservation) and no one acknowledged elite status. However, Crowne Plaza COMPLETELY changed my mind/thoughts after our stay. STAFF: The staff was so friendly and helpful - elite status acknowledged with complimentary drinks at the bar and upgraded WiFi. Early Check-in request was immediately acknowledged, without us asking, which was not on par with the other IHG properties we had stayed at. And quite a HUGE deal as we had a 12-hour flight from LAX overnight to Queenstown and really needed the early check-in as we got in at 9am! They assisted us with any questions: finding the nearest grocery, booking our shuttle/taxi back to the airport and knowledgeable about how much time would be needed to get through the airport. PROXIMITY: The proximity to EVERYTHING was what makes this hotel the most worth it. Many tours pickup across the street from Crowne Plaza or even at Crowne Plaza and it's such a short walk to the Steamer Wharf that has many different restaurants and dessert. The pharmacy is also close by and they have such friendly/helpful pharmacists there. It's also not a bad walk to the grocery store. It was great as we had a few early tours and breakfast was a quick walk away. BREAKFAST AT THE HOTEL: was ok. I think some would love it with pastries and make your own juice, with a juicer, make your own egg and you can order whatever coffee you choose. While touring, I prefer a heartier but low-carb breakfast and the options were limited for me as I can only tolerate so many eggs, but I'm sure most would love it THE ROOM: not all rooms will have a great view. We were in the back of the hotel so not much to see from our room, but no big deal. Our shower curtain however had 2 broken curtain rings and the fix was to loop together 2 loops on one ring making our shower curtain incredibly short and made a mess of the bathroom. We stayed there 3 nights and this was never fixed. LAUNDRY: We didn't PLAN on doing laundry our trip but I ended up needing to and the price was great! Their laundry includes washer, dryer and detergent!…
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Date of stay: February 2020Trip type: Travelled as a couple
Helpful
What a great location if you want to be in walking distance of the waterfront, bars, restaurants, shops. Very clean and spacious rooms with a small terrace to sit on. Lovely clean bathroom and very comfortable bed. No problem to store our luggage while we did a 6 day walk.
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Date of stay: January 2021
Helpful
PRICE RANGE
US$120 - US$233 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza queenstown hotel queenstown, queenstown crowne plaza
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
139
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Claim Your Listing Frequently Asked Questions about Crowne Plaza Queenstown
Which popular attractions are close to Crowne Plaza Queenstown?
Nearby attractions include iFLY Queenstown (0.3 km), Escape Quest Queenstown (0.2 km), and Lake Wakatipu (0.2 km).
What are some of the property amenities at Crowne Plaza Queenstown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at Crowne Plaza Queenstown?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crowne Plaza Queenstown?
Guests can enjoy an on-site restaurant and free instant coffee during their stay.
Is parking available at Crowne Plaza Queenstown?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Crowne Plaza Queenstown?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Margo's Queenstown, and Tatsumi.
Does Crowne Plaza Queenstown have an airport shuttle?
Yes, Crowne Plaza Queenstown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Crowne Plaza Queenstown located near the city centre?
Yes, it is 0.5 km away from the centre of Queenstown.
Are any cleaning services offered at Crowne Plaza Queenstown?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Queenstown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Queenstown?
The staff speaks multiple languages, including English, Spanish, French, Russian, Chinese, Portuguese, and Hindi.