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Corner Earl Street and Marine Parade, Queenstown 9300 New Zealand
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US$140
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About
#26 of 65 hotels in Queenstown
Location
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Value
Travellers' Choice
GreenLeaders Silver level
Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace.
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Skiing
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Safe
Iron
On-demand films
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Green
Languages Spoken
English
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
157Restaurantswithin 0.5 km
67Attractionswithin 0.5 km
3,838Reviews57Q+A100Room tips
Reviews
Traveller rating
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Popular mentions
Absolutely wonderful. Couldn't fault it at all. Concierge Joseph was extremely helpful when we booked for Milford Sound. Staff were friendly and the proximity to everything was fantastic. Also the cooked buffet breakfast was delicious. Would certainly recommend to family and friends.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded yesterday
Dear joycestilwell Thanks for staying with us - we appreciate your feedback and will pass this on to the team. We do hope that you will come back to see us again soon. Regards Jim Moore General Manager
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The hotel is in a fabulous location on the lakeside. The staff members are warm and professional, and they made the experience of checking in and out very easy. The hotel amenities are of a high quality, but the staff and the location are what really makes this spot fabulous.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 3 days ago
Dear Foodappreciator123 Thanks for your positive comments - these will be passed on to the team. They all love getting positive feedback from happy guests and it does mean a lot to hear from our guests. ' Sounds like you had a good time - we hope you will be back soon. Regards Jim Moore General Manager
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Had a lakeside room on the ground floor which was lovely as most afternoons we would relax outside at the table, have some refreshments and watch the world go by. Great staff, service was awesome - and I can be abit fussy! Well stay there again when down that way!
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Date of stay: March 2021
Helpful
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 2 weeks ago
Dear 1052herylh Thanks for staying with us and taking the time to give your feedback - we appreciate all feedback from our guests and it is always nice to get positive comments. Great that you enjoyed your time - we hope to see you again soon. Regards Jim Moore General Manager
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We have stayed at the Novotel Queenstown Lakeside hotel repeatedly over the years, and during our recent 4-day stay have been delighted to re-experience the quality of care that has brought us back again. Even though our previous stay was 8 months ago, senior, concierge and reception staff recognised us on arrival and greeted us warmly. The appearance of the hotel is smart and inviting, the room was spotless as usual, the buffet breakfast comprehensive and excellent, the dinners excellent, the spa restorative, and the garden inviting. Special opportunity was created to experience and celebrate the America's Cup races. The Bangladeshi cricketers were made to feel comfortable and at home. Throughout all, we sensed and appreciated the quality of staff team spirit. The challenges of COVID-19 have necessitated flexibility and collaboration, and we as guests have benefited. When unexpectedly busy, senior staff have chipped in to help where needed; others have multi-tasked smoothly. We noticed at all times that staff were attentive and helpful, ready to offer extra support where needed - as with a guest confined to crutches and wheelchair after a recent tramping accident. The reciprocity of warmth and friendship we experienced with staff at all levels made this stay, like the precious one, a precious vacation experience. Thank you so much! We already look forward to a return visit in spring!…
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Review collected in partnership with Accorhotels.com
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 4 weeks ago
Dear Hans It is always a pleasure to receive positive comments back about a guests stay and to be able to pass these on to the team. As a regular guest at the hotel over the years it is even more important that we consistently deliver warm service to you so that you do look forward to coming back when time allows. As a team we value the fact that you are so interested in the team as individuals and want to know about them genuinely as people - this really does create a lovely relationship and the team look forward to your visits and are interested in making sure you have an enjoyable time in Queenstown. We look forward to welcoming you back in Spring and whenever you can find time to visit us. All the best and look after yourselves. regards Jim Moore General Manager
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Probably stayed here six times in the last year. Always had great service and you’ll appreciate, being an Accor member I have options staying in Queenstown. Novotel lakeside is and will always be our go to! Location, location, location and great accommodating staff!! Our recent stay from Thursday 11th March to Sunday 13th March was made extra good for one, being my birthday and two, having been upgraded to a lakeside room. Thank you all, see you in June/July.
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Jim Moore, General Manager at Novotel Queenstown Lakeside
Responded 5 weeks ago
Dear Petrovinvers June/July seems like a long time away - come back any time - there's always lots to do and things to see in Queenstown. Thanks for your support - we really love having people come back to us over and over again. regards Jim Moore General Manager
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PRICE RANGE
US$102 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel queenstown lakeside hotel queenstown, novotel gardens queenstown, queenstown novotel
LOCATION
New ZealandSouth IslandOtago RegionQueenstown
NUMBER OF ROOMS
273
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Claim Your Listing Frequently Asked Questions about Novotel Queenstown Lakeside
Which popular attractions are close to Novotel Queenstown Lakeside?
Nearby attractions include Escape Quest Queenstown (0.3 km), Browns Ski Shop (0.3 km), and Lake Wakatipu (0.2 km).
What are some of the property amenities at Novotel Queenstown Lakeside?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Queenstown Lakeside?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Queenstown Lakeside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Queenstown Lakeside?
Yes, parking is available to guests.
What are some restaurants close to Novotel Queenstown Lakeside?
Conveniently located restaurants include Fogo Brazilian BBQ Experience, Margo's Queenstown, and Tatsumi.
Are there opportunities to exercise at Novotel Queenstown Lakeside?
Yes, guests have access to a fitness centre during their stay.
Is Novotel Queenstown Lakeside located near the city centre?
Yes, it is 0.3 km away from the centre of Queenstown.
Are any cleaning services offered at Novotel Queenstown Lakeside?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Queenstown Lakeside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Novotel Queenstown Lakeside?
Many travellers enjoy visiting Vesta Design Boutique (0.07 km) and One Mile Power House (0.6 km).