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    Novotel Queenstown Lakeside

    3,464 reviews
    #27 of 59 Hotels in Queenstown
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    Corner Earl Street and Marine Parade, Queenstown 9197, New Zealand
    011 64 3-668 7251
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    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$137
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    Room & Suite (249)
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    Nov. 25Nov. 26
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    1 room, 2 adults, 0 children
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    About
    4.0 
    Very good
    3,464 reviews
    Certificate of Excellence
    GreenLeaders Silver level
    Located in one of the most picturesque settings in the world, Novotel Queenstown Lakeside combines a stunning lakefront and in-town position with attentive professional service. Just 30 seconds from the cosmopolitan town centre and Queenstown's iconic activities, Novotel Queenstown Lakeside is the perfect hotel to start your Queenstown experience.The fresh, modern hotel offers 273 accommodation rooms with spectacular alpine, garden and lake views. Each contemporary styled room features LCD TV, mini bar, 24 hour room service, broadband internet and private balconies. Conveniently located on the mezzanine level, Elements Restaurant serves a full buffet breakfast and an innovative New Zealand influenced a la carte dinner menu featuring an eclectic mix of modern dishes using the best of New Zealand produce. Guests can also choose to relax and re-energise in our ground floor Elements Cafe & Bar which features comfortable lounge furniture and a double sided schist stone fireplace.
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    Restaurant
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    Free High Speed Internet (WiFi)
    Wheelchair Access
    Bar/Lounge
    Paid Internet
    Children Activities (Kid / Family Friendly)
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    Room features
    Suites
    Non-Smoking Rooms
    Air Conditioning
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    Accessible rooms
    Refrigerator in room
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    HOTEL STYLE
    Green
    Park View
    HOTEL CLASS
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    Special Offer:UP TO 30% - EARLY BOOKING
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    Reviews (3,464)
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    All reviews great location in town concierge desk per day two double beds standard room top floor restaurants and shops free wifi central location buffet breakfast small balcony lake view new zealand stayed here for nights lakeside accor
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    1 - 5 of 3,233 reviews
    Reviewed 6 days ago via mobile
    Amazing location... needs a renovation

    Fantastic location. Close to everything and some rooms have a lake and mountain view. Busy hotel and frequently full of bus parties and travellers. Not ideal for business travellers. Good for tourists. Rooms are dated and particularly bathroom which are in need of updating.More

    Thank Fivestar247
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded yesterday

    Dear Fivestar247 Thanks for your opinion and for staying with us. As with most hotels in Queenstown there will be times when the hotel fills with tourists with a number of these being groups of people - we are essentially a tourism town. We do...More

    Hotel's Favourite
    Reviewed 3 weeks ago
    Another quality stay at Novotel Queenstown

    10 day stay here in October. Great time to visit after ski season. Top staff always efficient and friendly. If you don't get mountain view room get a Creek view room as it is peaceful and overlooks gardens.More

    Review collected in partnership with Accorhotels.com
    1  Thank NorthernNov
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 3 weeks ago

    Dear NorthernNov Thanks - great to hear that you enjoyed the tranquility of the rooms facing Horne Creek - these rooms do tend to be a bit quieter as they look out to the park behind the Hotel. We get different responses from a range...More

    Reviewed 1 week ago
    We stayed at Novotel during our honeymoon

    During our arrival we found the staff were very friendly and helpful, the room was very nice and they gave us complimentary free drinks (maybe because we just got married). The room service was good with the room kept clean daily, the only minor issue...More

    Thank mryax
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 6 days ago

    Dear Myrax Great to hear you enjoyed different meals at different times in the hotel and that the team looked after you well. Congratulations on your wedding - we hope we will see you many more times in the future. Kind regards Jim Moore General...More

    Reviewed 1 week ago
    Lakeside but almost no lake view

    This is a great hotel, conveniently located near the centre of town, with everything just a short stroll away. Staff were friendly, efficient and helpful. And the breakfast in Elements was great! However, don't assume that if you book a 'lakeside' room ( like we...More

    1  Thank Newcastlediner
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 6 days ago

    Dear Newcastlediner Thanks for your comments - it is certainly our intention to make clear to our guests the experience that they will receive. While many of the lake-side rooms get an amazing view over winter when the trees drop their leaves they do have...More

    Reviewed 1 week ago
    Sharon Magwaza will ruin your stay

    Over the last ten years, I had continuously stayed at the Novotel even after the Sofitel was built, out of loyalty and knowing that the staff are professional and courteous - but never again. On our last stay, mum and I brought fish and chips...More

    Thank J Y
    Response from GMNovotelQT, General Manager at Novotel Queenstown LakesideResponded 6 days ago

    Thanks JY for your review We welcome all fair and reasonable reviews and want our guests to feel at home when they stay with us. Having said that we also want ALL of our guests to feel welcome and comfortable so do have some guidelines...More

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    aum1207
    October 10, 2018|
    AnswerShow all 2 answers
    Response from GMNovotelQT | Property representative |
    Yes that is correct - apologies for the delay in responding. We do have a commercial service as well.
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    Room Tips
    "The rooms on the west side get the sun in the afternoon so if you want to sit on the balcony and have a..."
    mryax
    1 week ago
    Read review
    "We had a mountain view room, well worth getting a lake or mountain view."
    russellmI4666GJ
    1 week ago
    Read review
    "Level 3 in the Earl wing has good views of the mountains and Queenstown Lake"
    stephenjohnp2017
    4 weeks ago
    Read review
    "If you are interested in a lake view room specify that when you book your room"
    730georgej
    Oct. 5, 2018
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    PRICE RANGE
    US$150 - US$312 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    novotel queenstown lakeside hotel queenstownnovotel gardens queenstownqueenstown novotel
    LOCATION
    New ZealandSouth IslandOtago RegionQueenstown
    NUMBER OF ROOMS
    273
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