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Villa Del Lago

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506 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Reviewed 5 days ago NEW

Checked in to our one bedroom apartment a few hours early...as house keeping was finishing tidying our room. Receptionist/property manager saw to it that our room was made ready promptly (she runs a right shift) and offered spot-on recommendations of local activities and restaurants in the meantime. Once ready, she showed us to our room. Stunning views. Amazing balcony. Right...

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Helpful?
Thank papaaks
Warrington, United Kingdom
Reviewed 2 weeks ago

We stayed at Villa Del Lago as part of our honeymoon. The suite we stayed in was beautifully appointed and perfect for our needs. The free laundry facilities were particularly welcome during our long trip. Charlotte and the team made us feel very welcome by decorating the bedroom and providing us with some treats. The property is located 5mins drive...

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Helpful?
Thank JAdamson_13
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you for your review. It was wonderful to have you to stay and share your special time here with us. We hope you are able to return again some day. Cheers!

Goulburn, Australia
Reviewed 2 weeks ago

Great views of the lake and mountains. Great rooms and amenities with great room service. Great customer service. Close to the walking trail and a good walk into the town centre. Deck area to sit and relax and check out the view.

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Helpful?
Thank annie4442016
Perth, Western Australia, Australia
Reviewed 2 weeks ago

I stayed at this hotel for 10 days in Nov 2016. It was presented as a quiet secluded spot with great view of the lake and mountains. And this is exactly what it is. The staff were friendly and the facilities very good. The only note of caution which I would sound is that people who will have difficulty with...

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Helpful?
Thank Isobel P
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you for your review. We are so pleased you enjoyed your stay. Yes, we are on a steep site with great views, but this does mean that all of our apartments have stairs. The 2 & 3 Bedroom Villas have walk in access, but internal stairs between floors and the 1 Bedroom Suites are on a single level but...

Swindon, United Kingdom
Reviewed 1 November 2016

Best place we stayed in during a three week tour of NZ. Set on the road into Queenstown these are a number of appartments with great views over the lake. There are steps don to a lakeside walk into the town itself (about a 25 minute walk). The apartment has everything you could possibly want. A very well appointed kitched...

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Helpful?
Thank Bretty1
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thanks! We are so pleased you enjoyed your stay with us.

Sydney, Australia
Reviewed 31 October 2016

We arrived for our 7 night stay and were totally amazed at the stunning views that greeted us each morning. We stayed in a one bedroom apartment which was right on the lake with a nice balcony to enjoy the views 24/7 . The apartment was modern and clean and featured everything you could need for a 7 day stay....

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Thank Jane O
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you for your review. It was wonderful to have you to stay and we hope to see you again some day. Cheers

chennai
Reviewed 29 October 2016 via mobile

Took a 2 bedroom apartment for 4 people. Views are amazing. Very neat apartment. Note that there is no air-conditioning, so had to keep the window partially open at night. Wasn't sure how safe it was to keep it open. Interiors are very clean. However I felt it was a bit overpriced.

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Thank susheelreddy5
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you very much for your review. The outside air in Queenstown is beautiful, fresh, mountain air - fresher than anything you will get through an air-conditioning system. All of the 2 and 3 bedroom Villas are 2 and 3 storeys off the ground, and it is perfectly safe to leave the windows open all day and all night long.

Warragul, Australia
Reviewed 20 October 2016

From the moment we arrived we were very impressed. Beautiful clean apartment, we had the one bedroom one right on the lake , opened curtains every morning to the most captivating view of the remarkables . Staff were perfect , my husband wasn't well and they looked after us beautifully. A short walk through the botanical gardens and pine Forrest...

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Thank connie805
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thank you. It was wonderful to have you to stay. We look forward to seeing you again some day

San Francisco, California
Reviewed 23 September 2016 via mobile

I am really confused why this "hotel" has so many five stars rating and described as a "small luxury hotel". My husband and I were traveling for 3wks and combined our stays with hotels and Airbnb. Queenstown, was the place I wanted to splurge and stayed at a really nice hotel - but what a disappointment!!! Here are my reasons:...

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2Thank I-H-FM
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

The VdL is closer to the water than any other in town. Although the town offers many stunning views, ours is one of the very best because of its location, just out of town, on the lake front and facing the principal mountain range. A little research goes a long way, and clearly the client did not look. Our reception...

Sydney, Australia
Reviewed 14 September 2016

We stayed in a very comfortable 1 bedroom apartment. It was very clean and had a well equipped kitchen, loved the gas fire and the underfloor heating. A walk into the town centre is around 25 minutes. There is easy access to the lakeside walking and biking trails which is right out the back. Unfortunately the TV channels on offer...

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Helpful?
Thank SuziOzz
VillaDelLago_11, General Manager at Villa Del Lago, responded to this review

Thanks! We are investigating new TV options. Lots of guests use their free unlimited wifi to watch streaming shows on their devices.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
This peaceful lakeside small luxury hotel comprises one bedroom Suites and two and three bedroom Villas. Unsurpassed views of the crystal clear lake and the sparkling mountains. Only 1.7km from the bustling town centre, the Villa del Lago offers a genuine lake front setting with its own pebbled beach and jetty - a rare combination of exceptional quality and convenience. ... more   less 

Additional Information about Villa Del Lago

Address: 249 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $284 - $581 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Del Lago 5*
Number of rooms: 16
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Also Known As:
Villa Del Lago Hotel Queenstown
Hotel Style:
#3 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Villa Del Lago staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable room with wonderful views of the lake. We stayed cosy the entire time with the gas fireplace and heated floors - ”
 of 5 bubbles 925janeo, 31 Oct 2016 | Read review
“Request a room in the lakefront wing to get away from traffic noise from the busy main road.”
 of 5 bubbles ShellyR, 9 Sep 2016 | Read review
“The lake view villas have the best view.”
 of 5 bubbles D9064IVmichaelr, 30 Jul 2016 | Read review
“Try get a "top floor" villa to avoid noisy guests above you”
 of 5 bubbles phoebusnz, 10 Jul 2016 | Read review
“Lower floors are closer to the lake - but more stairs to tackle.”
 of 5 bubbles LesleyW703, 4 May 2016 | Read review
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