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Sofitel Queenstown Hotel & Spa

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Sofitel Queenstown Hotel & Spa
Sofitel Queenstown Hotel & Spa
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1,444 Reviews from our TripAdvisor Community

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Showing 1,383: English reviews
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Warragul, Australia
Reviewed 3 days ago NEW

I spent 3 nights at the Sofitel in February. The location is wonderfully convenient,being close to all of the attractions in beautiful Queenstown.My room was nicely decorated & of good size. The bed was very comfortable. Food in the restaurant was very good. Service throughout the hotel was up to standard. You will not go wrong if you choose to...

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Helpful?
Thank GippyTraveller
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour GippyTraveller, Thank you very much for having taken the time to share your experience at Sofitel Queenstown Hotel & Spa. It is a pleasure to learn about the aspects that made your time with us Magnifique. Thank you for highlighting our Ambassador's attentiveness and the comfort of MyBed by Sofitel. We look forward to the opportunity of welcoming you...

Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

My wife and I have spent an amazing three nights at Sofitel Queenstown. From the moment we arrived we felt at home. The room was very comfortable and the spa bath a welcome find after our flights. The bed is so soft and cosy it was like sleeping on a cloud. The breakfast options were great, although the coffee machine...

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Helpful?
1Thank Grabman
About Hotel's Favourite Review
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Grabman, Thank you very much for your kind comments on your recent stay at Sofitel Queenstown Hotel & Spa. I am delighted to read about your Magnifique stay and to know that you had a fabulous rest with MyBed by Sofitel. We look forward to the privilege of welcoming you back in the near future. Sincerely, Vincent Macquet General...

Fremont, California
Reviewed 3 days ago NEW

As is typical of Sofitels, this hotel is a true upscale experience. The service is excellent at the front desk, the concierge and in the restaurants. The common areas are very well appointed and comfortable. You could not ask for a better location. It's right next to the main shopping district and a 5 minute walk from the tramway. It...

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Helpful?
Thank Fred S
New Delhi, India
Reviewed 6 days ago NEW

we stayed in this hotel from 20-23 February 2017 for our honeymoon...One of the best hotels in Queenstown with great location..walking distance from the gondola ride and main market.. Rooms are big with a mini bar.. Bathroom had bath tub with a screen..Free wifi..From phone charger to iron,Hair dryer,bath rob..everything was available.. Room service was good... hotel staff was soft...

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Helpful?
1Thank anshul_singhal
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Anshul_singhal, Thank you very much for having taken the time to share your experience during your stay at Sofitel Queenstown Hotel & Spa last February. I am delighted to learn that you had a Magnifique time and the amenities you enjoyed the most. Thank you again for your feedback, we look forward to the opportunity of welcoming you back...

Reviewed 1 week ago via mobile

I had the luxury to have two massages in 3 days and it was all worth it! The spa is clean, calm and serene. The treatment rooms are well appointed with individual showers. The same masseuse in both treatments was excellent and very strong. Whilst it is pricey at $160 each 60 minute treatment, it was all worth it!

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Helpful?
Thank Leo M
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Leo M, We very much appreciate your lovely comments on your recent visit to SoSpa. It is a pleasure to read that you enjoyed your treatments and sincerely look forward to the privilege of welcoming you back on your next visit to Queenstown. Kindest regards, Vincent Macquet General Manager

Reviewed 2 weeks ago

Great location, extremely helpful and friendly staff. Rooms were clean, beds comfy and the room seemed to have everything we needed - wifi, spa bath, Robes, hair dryer. I'd highly recommend. And for being so central we also found the room very quiet. The only draw back was that it was at the top end of the budget!

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Helpful?
Thank Nik-Nak2189
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Nik-Nak2189, Thank you very much for sharing your Sofitel Queenstown experience. I am delighted to read that you enjoyed your time with us and look forward to the opportunity of welcoming you back. Sincerely, Vincent Macquet General Manager

Sydney, Australia
Reviewed 2 weeks ago

We love staying at the sofitel in Queenstown. It is so central to the town and has a great vibe. We stay in the suites which offer views of the lake and we just love this spot. The staff are wonderful and the beds are the most comfortable beds ever

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Helpful?
Thank Jodene D
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Jodene D, Thank you very much for having taken the time to share your recent Sofitel experience. I am delighted to learn that you had a Magnifique experience and look forward to the opportunity of welcoming you back in Queenstown. Sincerely, Vincent Macquet General Manager

Tampa, Florida
Reviewed 2 weeks ago

The Sofitel is a top notch hotel with excellent service and an engaged staff - special props to Raphael and Daniela. The downtown location is ideal for dining and bar hopping as well as convenient to departure points for activities. Our travel agent booked a room with double beds with the promise from the hotel that we could upgrade to...

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Helpful?
1Thank Craig G
VincentMacquet, General Manager at Sofitel Queenstown Hotel & Spa, responded to this review

Bonjour Craig G, Thank you very much for having taken the time to share your comments with us. Please accept a sincere apology for the shortfall regarding the bedding. I am delighted to read that despite that you had a wonderful stay and that your enjoyed many other aspects of your stay. Thank you again for your valuable feedback, we...

Blackpool
Reviewed 3 weeks ago

Stayed here for four nights in February. The hotel is very central for Queenstown and everywhere is in easy walking distance. The hotel is fabulous with lovely, spacious and beautifully decorated rooms with spa bath and lovely fluffy towels. The staff were extremely helpful and friendly and the manager was very aimiable and charming. Breakfast was plentiful and varied and...

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1Thank Poppy4749
Pennsylvania
Reviewed 3 weeks ago

First, I mean no disrespect to the percentage of young people in any one city but it is startling how "young" this entire city is. And, why not - it is an absolutely breathtakingly beautiful area. If I was 25 I would want to live here too. The energy level is palpable and certainly rubbed off on our old bones....

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Thank Digimom

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown, be mesmerized by its tasteful combination of French antique elegance and local avant-garde design. Centrally located in the heart of Queenstown, it offers 82 luxuriously appointed bedrooms and suites, featuring Left Bank Café open for breakfast, lunch and dinner, 1789 Wine & Jazz Lounge and Jervois Steak House. Situated in the heart of Queenstown's dining and entertainment precinct, Sofitel Queenstown Hotel and Spa is the perfect base to explore central Queenstown on foot before heading further afield to local ski resorts and adventure attractions. Just 15 minutes from the airport, you can take a stroll down to the shores of Lake Wakatipu, or up to Queenstown's scenic vantage point and adventure attraction Skyline Luge during your stay. ... more   less 

Additional Information about Sofitel Queenstown Hotel & Spa

Address: 8 Duke St | PO Box 1797, Queenstown 9297, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $226 - $532 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Queenstown Hotel & Spa 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Sofitel Queenstown Hotel Queenstown
Sofitel Queenstown Hotel And Spa
Queenstown Sofitel
Hotel Style:
#1 Spa Hotel in Queenstown
#2 Business Hotel in Queenstown
#5 Romantic Hotel in Queenstown
#6 Luxury Hotel in Queenstown
#6 Family Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Queenstown Hotel & Spa staff and other travellers.
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Questions? Get answers from Sofitel Queenstown Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back of the hotel, I would think you would be less likely to hear the late night partiers on Shotover Street.”
420freds, 22 Apr 2017 | Read review
“Ask for a room that does not face the sidewalk as those rooms may be noisy during festivals or other late night events.”
Digimom, 1 Apr 2017 | Read review
“Don't stay here for the view”
luv2travelgrrl, 19 Mar 2017 | Read review
“high floor but no views from any rooms.”
lordcave, 1 Mar 2017 | Read review
“All rooms are good.”
delb0inz, 28 Feb 2017 | Read review
5 of 5