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Alpine Village

04/06/2017 05/06/2017
1 room 2 adults 0 children
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58 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Auckland Region, New Zealand
Reviewed 21 December 2015

Expected it to be noisy but double glazing eliminated this. We were given a disabled one bedroom apartment but not sure why. The bed was far too big for the room which made accessing suitcases difficult. The bathroom was dominated by the washing machine for which it was not designed. Two good size sofas in the living room and a...

Thank PuhoiRiverLady
Kobejohn, Owner at Alpine Village, responded to this review

It never ceases to amaze me that people can be offended by a disabled apartment, i can't understand why and extra wide shower with a seat in it would upset anyone or maybe its that the doors open the out instead of in..... Apologies for the washing machine, it is the only one bedroom apot with a washing machine and...

New South Wales, Australia
Reviewed 3 December 2015

On first sight this apartment complex is not very attractive, but once inside the building our one bedroom apartment was a very pleasant surprise. It was enormous with lovely lake views. I thought there might be traffic noise but there was none, nor any noise from other apartments. It included an integral lock-up garage. There were a few small things...

Thank LizfromNSW
Dunedin, New Zealand
Reviewed 23 November 2015

Stayed in apartment 11A - a two bedroom one - for three nights. No problems with the key collection from the box. Spotless on arrival and advised by the manager of a hob ring not working which was fine by me as I was only doing basic cooking while on holiday. Being the Friday night of the Queenstown Marathon weekend...

Thank holly-t69
Reviewed 26 September 2015 via mobile

Over the previous 5 years we have had three visits here at these apartments bringing more people each time-enough to warrant paying for the penthouse for our three nights this year. The views are spectacular, really amazing and the place extremely warm. We self catered for the majority of our stay (with the exception of our visits to Fergburger, Gibbston...

Thank amandajayne81
Kobejohn, Manager at Alpine Village, responded to this review

Thank you so much for your feedback, while the self check in system is not your usual system it does allow us not to have an office on site and all the associated costs involved which in turn means a a much better room rate for our guests. Hope to see you back for your fourth visit. Regards, Pete

Auckland, Auckland, New Zealand
Reviewed 24 August 2015

Unfortunately we booked this stay without first reading the reviews, by the time we did it was too late to change our choice. When I contacted management re: what to expect about disabled room (due to the bad reviews floating online) they were rude and very defensive, not friendly people at all, glad they aren't based on site! We stayed...

Thank Misbah S
Kobejohn, Manager at Alpine Village, responded to this review

You called twice about the disabled room, difference as I explained was a larger shower, handle beside the toilet and doors that open out not in, why that would upset you is beyond my understanding, I was not rude it was you who was rude, I called your partner/ husband and said that you could cancel for no penalty as...

Denpasar, Indonesia
Reviewed 29 July 2015

The best place we have stayed in Queenstown. The apartment was very well equiped and the views were stunning. The overall layout was also impressive, a very well designed space with the gas fire place being the highlight for us, a wonderful place to sit with a bottle of wine after a days skiing. Many thanks to Pete and Michelle...

Thank Michael S
Reviewed 6 July 2015 via mobile

We stayed here 2 years ago and happy that we came back. Check in again a flawless process even when management aren't on site. Stayed in 1 bdr this time, 14A. Great view (again) of lake. Apartment always warm with electric blankets on bed and floor heating on bathroom. This time unfortunately we did come across some dirty bowls with...

Thank Shang80
Christchurch, New Zealand
Reviewed 17 May 2015

Cleanish, bed comfortable. No coffee plunger, dirty cutlery and were given disabled access unit without being advised. Curtains in lounge coming off broken tracks. Very very basic and certainly over priced for what was on offer. Would not consider a repeat visit. Has to be zero for service as there was none. Not an office or person in sight

Thank MACS77B
Kobejohn, Owner at Alpine Village, responded to this review

Overall, we had a good stay, bed extremely comfortable and immaculately clean. !! That is your opening line in your email you sent to me prior to going on Tripadvisor, then you went on about how a disabled apt upset you, ( I wonder what Disabilty NZ would think of those comments) hinting that even though you only paid $159...

Sydney, Australia
Reviewed 5 May 2015

Nicely furnished apartment that made us go wow when we entered and saw the view. The location is good. 5 min drive to Queenstown, 5-10 min drive to the supermarket near the airport and walk down a few steps to a nice leafy walkway along the lake. The room felt like a nice place to be and spend some time....

Thank dags111
Kobejohn, Owner at Alpine Village, responded to this review

Thank you so much for wonderful comments, it is greatly appreciated.

Reviewed 24 March 2015

Stayed in a studio apartment which was large enough for what we wanted. Loved the large balcony with terrific views. We were metres from the lake. Short distance to Queenstown and airport. Not having a reception was no issue, value for money. Bed I think was 2 beds zipped together so ridge in the middle, not very comfortable. Would have...

Thank Jan A
Kobejohn, Owner at Alpine Village, responded to this review

Thank you for your feedback, the Waterfront studios are great, it almost feels like you are hanging out over the water. You are correct the beds are split kings, so they can be made into two singles. They do have another top mattress on them plus mattress protector so can only guess the lump in the bed may have been...

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04/06/2017 05/06/2017
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  • Free Parking
Room types
  • Kitchenette
In your room
  • Refrigerator in room
  • Free Parking
Official Description (provided by the hotel)
Modern, clean apartments on the shores of Lake Wakatipu; all have fantastic mountain and lake views. ... more   less 

Additional Information about Alpine Village

Address: 643 Frankton Road, Queenstown, New Zealand (Formerly BreakFree Alpine Village Resort)
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $147 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Alpine Village 3.5*
Number of rooms: 58
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Also Known As:
Alpine Village Hotel Queenstown
Breakfree Alpine Village Hotel
Breakfree Alpine Village Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Alpine Village staff and other travellers.
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Questions? Get answers from Alpine Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room not so far away from the wifi”
walmit, 22 Nov 2016 | Read review
“Studio rooms front the water and offer a spectacular view.”
ntawali, 15 Mar 2016 | Read review
“It would be useful to meet the manager on entry to consider final arrangements, but automated checkin does not enable this”
Drajak, 27 Jan 2015 | Read review
“All rooms appear to have lake views.”
jer-jeanne, 15 May 2013 | Read review
“book the waterfront studio, extremely quiet and comfortable with a luxury feel.”
allaird, 27 Sep 2011 | Read review
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