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Oaks Shores

327 - 343 Frankton Road, Queenstown 9300, New Zealand
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Queenstown Hill
    1.1 km
  • 4 star hotel
  • Free Parking
Reviewed 2 days ago
Best view in the world
Booked as part of our last night in New Zealand. We took the two... more
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724 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Melbourne, Australia
Reviewed 2 days ago NEWvia mobile

Booked as part of our last night in New Zealand. We took the two bedroom apartment on the ninth level. The room is classic, clean and bright. The view is the most amazing part as it over looks the lake and views to snow capped mountains. You feel at home.

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Thank Shane190373
Brisbane, Australia
Reviewed 3 days ago NEW

Our family (2adults and 2 children) stayed for 5 nights in a 2 bedroom lake view apartment. The view from our room was spectacular. We enjoyed our daily walk into Queenstown. I was really disappointed with the wifi, particularly when I had read oaks shores provided free wifi. The only free wifi is for 30 minutes a day. We then...

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Thank hmtee2017
Reviewed 3 days ago NEWvia mobile

Not happy to have been separated from our friends would have preferred to have had joining rooms which is what I thought we had asked for 7 months earlier when booking. Disappointed in the cleaning of our rooms also expect better for the price.wont the be staying here again

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Thank J_Huntingdon
Christchurch, New Zealand
Reviewed 1 week ago

Oaks Shores was a perfect accommodation destination for our family holiday in Queenstown. We had a two room family apartment, which suited our 5 member family perfectly. The room was very spacious, had an amazing balcony over looking Lake Wakatipu. The room offered full facilities, cooking and washing, easy on site free parking. The staff were friendly and helpful. The...

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Helpful?
1Thank tonetonetone
Hotel M, Manager at Oaks Shores, responded to this review

Dear tonetonetone, Thank you for reviewing your recent stay at Oaks Shores. I'm thrilled you enjoyed your family holiday with us in your spacious and luxuriously appointed two bedroom apartment with its wide array of facilities. It's also pleasing to note that you felt you received good value for money and found our staff to be friendly and helpful. Thank...

Reviewed 1 week ago via mobile

We thought that a resort facing the lake would have great views from all the rooms... but we got a level 1 corner tiny queen size room with basically a view to the bush and the tops of the mountains. The unit size was small but ok as we were not planning on spending too much time there. There were...

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Helpful?
Thank Claudia G
Hotel M, Manager at Oaks Shores, responded to this review

Dear Claudia G, Thank you for providing you highly-valued feedback. I appreciate your comments regarding the limited view from your Hotel Room type and apologise if this was not to your liking. Our Hotel Room type does not offer lake views and is advertised as such, however I encourage you to return to Oaks Shores and book one of our...

Sydney, Australia
Reviewed 1 week ago

Myself and the family stayed six nights in a two bedroom apartment with lake views. We had great time with the facilities available. The kitchen is well equipped and when it was cold we had the fire-place on.

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Helpful?
Thank Shaweesh
Hotel M, Manager at Oaks Shores, responded to this review

Dear Shaweesh, Thank you for providing feedback regarding your recent stay at Oaks Shores. I was pleased to read that you found your two bedroom apartment to be comfortable and well-equipped with its remarkable views of the lake and mountain ranges. I look forward to welcoming you back to Oaks Shores in the near future.

Ingleside, Texas
Reviewed 1 week ago via mobile

We (3 couples) enjoyed staying here. There were three bed/bath so we each had our own bathrooms and some privacy. There was a nice kitchen and living area with a balcony and beautiful view. There was also a washer/dryer in the suite so we could do laundry. The hotel is a decent walk from town so we typically opted to...

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1Thank Lorena R
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Lorena R, Thank you for providing your highly-valued feedback. It's fantastic to read that you enjoyed your time with us in your spacious and luxuriously-appointed 3 Bedroom Apartment with its spectacular views of the lake and mountain ranges. Whilst our location is slightly outside of the town centre, we do offer a complimentary scheduled shuttle service to and from...

Manila, Philippines
Reviewed 1 week ago

This was pretty disappointing. We were expecting a hotel appartment as that is how it is pitched. Basically, we got a hotel room which was clean and modern enough (albeit pretty small) and with few kitchenette facilities (and tough to make tea and toast in a small space). Most distressing though was the online pitch (and in their own lifts),...

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Helpful?
Thank Karen L
Hotel M, General Manager at Oaks Shores, responded to this review

Dear Karen L, Thank you for providing feedback regarding your recent stay at Oaks Shores. It was disheartening to read of your disappointing experience with us. Whilst we do offer one, two, and three bedroom apartments, your booked room-type was for a Hotel Room. Should you be unhappy with your booked room-type, please do not hesitate to contact the front...

Reviewed 2 weeks ago via mobile

We stayed at Oaks for 3 nights in a 1 bedroom lakeview apartment. The apartment was very spacious, had all kitchen amenities and even a washing machine and dryer! All staff were friendly and helpful. After traveling through NZ for 3 weeks and staying at several different locations. Oaks was by far the best apartment we stayed at. Yes, getting...

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Helpful?
Thank JP1199
Hotel M, General Manager at Oaks Shores, responded to this review

Dear JP1199, Thank you for reviewing your recent stay at Oaks Shores. I was thrilled to read that you found your apartment to be spacious and well-appointed, not to mention the best accommodation experience throughout your New Zealand travels! Your comments regarding our helpful and friendly team of staff are much appreciated. I was also pleased to read that you...

Reviewed 2 weeks ago via mobile

Clean place but I didn't love it. It has pretty views but our room was in a corner. Our room was pretty cramped with two people and two suitcases. Even after we turned off the heat and cracked the small window as much as it would go, the room was still stuffy. I slept horrible both nights because the bed...

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Helpful?
Thank Jessica B
Hotel M, Manager at Oaks Shores, responded to this review

Thank you so much for taking the time to provide your feedback. I am glad to hear that you enjoyed your view from your hotel room as well as the cleanliness of the room. I assure you that we strive for the highest. It has been addressed to our Housekeeping Manager regarding the towel and the kettle in the room....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located on the very scenic Lake Wakatipu, Oaks Shores is a luxuriously appointed Queenstown apartment-style hotel in the most popular New Zealand’s ski resort town, Queenstown. Each spacious apartment is impeccably appointed with chic, contemporary furnishings and balconies, most with stunning views over the lake and mountain ranges (Hotel Rooms do not have views). This perfectly located Queenstown accommodation includes 1, 2, 3 and 4 bedroom apartments, all with under floor heating, double glazed windows and superb kitchens or kitchenettes and ensuite bathrooms. ... more   less 

Additional Information about Oaks Shores

Address: 327 - 343 Frankton Road, Queenstown 9300, New Zealand
Region: New Zealand > South Island > Otago Region > Queenstown
Price Range: $200 - $585 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Shores 4.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Oaks Shores Queenstown
Oaks Shores Hotel Queenstown
Hotel Style:
#25 Family Hotel in Queenstown
#28 Romantic Hotel in Queenstown
#38 Luxury Hotel in Queenstown
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Shores staff and other travellers.
12 questions
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Questions? Get answers from Oaks Shores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms worth the extra couple of dollars”
 of 5 bubbles tonetonetone, 16 Jan 2017 | Read review
“best to go with the lake view”
 of 5 bubbles Shaweesh, 15 Jan 2017 | Read review
“Some rooms are larger and have better views. Be careful what you choose.Alternatively, go elsewhere.”
 of 5 bubbles 986karenl, 11 Jan 2017 | Read review
“Get the rooms facing the lake.”
 of 5 bubbles 551hareeshr, 19 Nov 2016 | Read review
“Lake view apartments have a fabulous outlook.”
 of 5 bubbles ThaifanAdelaide, 7 Nov 2016 | Read review
5 of 5