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BEST WESTERN Cotswold Gardens

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#10 of 22 Hotels in Armidale
Certificate of Excellence
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BEST WESTERN Cotswold Gardens
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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Sydney, Australia
Reviewed 6 days ago NEWvia mobile

I have stayed here a few times. Each time is the same, a comfortable bed, clean, great air-conditioned rooms and wonderful food at the restaurant. The service is second to none, this trip the guest washing machine broke down, the owner took my washing home and washed it himself in their washer. Good old fashioned service. Highly recommend it.

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Helpful?
Thank fabian1982
Management response:

Thank you so much for staying with us in Armidale. We're delighted you enjoyed the whole Cotswold Gardens experience from check in to check out! We really appreciate your feedback about our wonderful staff, comfy room & your breakfast & dinner at The Manor Restaurant. We hope you drop in again on your next New England journey - we'd love...

Sydney, Australia
Reviewed 3 weeks ago via mobile

My room certainly did not look anything like the management photo. Room smelt musty, and overall the room looked 'tired'. Bathroom mostly clean but room for improvement as there was hair on shower walls, on top of toilet cistern and bathroom sink. Could not access internet from room which was frustrating as had work to do. Bed was comfortable and...

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Helpful?
Thank Verdale16
Noosa, Australia
Reviewed 4 weeks ago via mobile

We absolutely loved it here. The check in process is simple & efficient but mostly the welcome we received from John & Denise was so warming. The service here is second to none! John & Denise are so friendly & went beyond to ensure we enjoyed our stay. The rooms are delightful. Very clean & have everything you need. The...

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Helpful?
Thank KellieW123
John W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

What a terrific review! The entire Cotswold team is thrilled with your feedback and comments. We constantly strive to provide consistent service and quality in both the hotel and our restaurant, so thank you for acknowledging our efforts and for your compliments. We look forward seeing you again the next time you visit the New England. Owners John & Denise

Reviewed 7 February 2017

Close to the city center yet nestled in immaculate gardens the main building is a beautifully restored 1857 stately manor house with high ceilings and captures the romantic feelings of a bygone era with careful attention to every little detail. The hotel restaurant deserves a Michelin award for cuisine that exceeds most 5 star hotels, amazing seafood and succulent Black...

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Helpful?
Thank Akbar K
John W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

Thank you so much for staying with us in Armidale. We're delighted you enjoyed the whole Cotswold Gardens experience from check in to check out! We really appreciate your feedback about our wonderful staff, comfy room & your breakfast & dinner at The Manor Restaurant. We hope you drop in again on your next New England journey - we'd love...

Reviewed 24 December 2016 via mobile

After a mechanical breakdown we booked into this hotel for an unplanned stopover. Denise and John could not do enough for us in our predicament. We dined at the restaurant and our meals were superb, and our hosts conversation was excellent. Our room was large, spotless, with a very comfortable bed. We arranged for a hire car the next morning...

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Helpful?
Thank Peter D
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

Thank you so much for staying with us in Armidale. We're delighted you enjoyed the whole Cotswold Gardens experience from check in to check out! We really appreciate your feedback about our wonderful staff, comfy room & your breakfast & dinner at The Manor Restaurant. We hope you drop in again on your next New England journey - we'd love...

Maroochydore, Australia
Reviewed 19 December 2016

Our room was spotless no mould,no cracked tiles no dusty window sills......well done.........bed was comfy....had a good nights sleep....and the hosts congenial ..... and undercover parking.........what else is there to ask for .........will stay again.

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Helpful?
Thank graden45
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

What a terrific review! The entire Cotswold team is thrilled with your feedback and comments. We constantly strive to provide consistent service and quality in both the hotel and our restaurant, so thank you for acknowledging our efforts and for your compliments. We look forward seeing you again the next time you visit the New England. Owners John & Denise

Reviewed 21 November 2016 via mobile

Really enjoyed our stay here. Good size room with lots of natural light (good block out curtains). Our stay here was very comfortable and very easy. Staff were very accommodating. Room was clean and the beds were very comfortable. Large shower with good water pressure.

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Helpful?
Thank Jane D
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

Hi Harryl. Thanks for your great comments .Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon....

Gold Coast, Australia
Reviewed 16 November 2016

The website offered various rates and deals for a Queen Deluxe from $165/night to $145/night for a 3 night super saver. By ringing direct we were offered $135/night for 3 nights. The room was substantially as advertised on the website though not nearly so appealing as the subtly lit web photos would indicate. We were given a front room (just...

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Helpful?
Thank Trevor D
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

Thank you for your feedback. We’re pleased that you enjoyed your stay with us. The team here at Best Western Cotswold Gardens look forward to welcoming you upon your next visit to Armidale.

Port Macquarie, New South Wales, Australia
Reviewed 7 November 2016

Have stayed here on a number of occasions. Rooms are comfortable but style needs to be more modern. Gardens were stunning - offers gym and BBQ area. We did not eat in the restaurant attached to the Motel as it was too expensive and too restrictive

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Helpful?
Thank Sharon D
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

Our prices start from $30.00 for meals. You must by used of eating in pubs or clubs. Next time you should try our restaurant you would be very pleased as you can read from other reports.Our Manor house was built in the 1850. our rooms would not suit looking modern.Again on other reports all other guest find our rooms great...

Brisbane, Australia
Reviewed 20 October 2016 via mobile

Traveling for work stayed one night. Room was at the back of the property and was lovely. Big bathroom tea and coffee with light milk provided if requested. Time the room felt really homely more than a hotel room. The bed was fantastic, so comfortable made for a good nights sleep. I did not take advantage of the fitness equipment...

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Helpful?
Thank gailb1998
Harry W, Owner at BEST WESTERN Cotswold Gardens, responded to this review

We were so thrilled to read your review. Thank you for choosing to stay with us, and for your very complimentary feedback. We are so glad that you enjoyed every aspect of your stay and have passed on to all our staff. We look forward to seeing you again the next time you visit the Armidale area. Kind Regards, John...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
Food & drink at the hotel
Manor at Cotswold Gardens
Manor at Cotswold Gardens
Cuisines: Australian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Cotswold Gardens

Address: 34 Marsh St, Armidale, New South Wales 2350, Australia
Region: Australia > New South Wales > Armidale
Price Range: $157 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Cotswold Gardens 3.5*
Number of rooms: 25
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Also Known As:
Quality Inn Armidale
Armidale Best Western
Hotel Style:
#3 Business Hotel in Armidale
#4 Romantic Hotel in Armidale
#5 Family Hotel in Armidale
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Questions & Answers

Questions? Get answers from BEST WESTERN Cotswold Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Adjoining rooms are available such as rooms 13 and 14”
 of 5 bubbles 165akbark, 7 Feb 2017 | Read review
“Easy access, can walk to town”
 of 5 bubbles 239sharond, 7 Nov 2016 | Read review
“Go elsewhere.”
 of 5 bubbles teresamR6408NY, 16 Jul 2016 | Read review
“Back rooms are away from the busy road”
 of 5 bubbles J4529SSpeterc, 19 May 2016 | Read review
“Room 21 is furthermost from the street and has undercover parking”
 of 5 bubbles stephensD8569QQ, 13 Apr 2016 | Read review
5 of 5