Best Western Plus Goulburn
77 Lagoon Street, Goulburn, New South Wales 2580 Australia
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Avg. C$166 /night, 10/11 - 10/12
C$227
per night
C$186
per night
C$144
per night
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4.5
#1 of 16 hotels in GoulburnLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Photo copier / fax In business centre
Newspaper
Non-smoking hotel
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Hair dryer
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Room types
Non-smoking rooms
Suites
Family rooms
Location
77 Lagoon Street, Goulburn, New South Wales 2580 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Canberra Airport
79 km•
See all flights
Rental Cars
28 Restaurants
within 1 kilometer
Reviews
4.5
1,188 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Best Western Plus Goulburn garners acclaim for its spacious rooms that don't skimp on modern comforts, including kitchenettes and cozy beds, all enveloped in a clean and serene atmosphere. Guests have called out the convenience of its location near the CBD, complemented by the bonus of EV charging facilities.
With its blend of professional service and personal touches, many travelers consider the hotel to provide excellent value. The quiet ambiance and pristine maintenance are repeatedly mentioned, ensuring a restful stay.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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1,188Reviews1Q+A100Room tips
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Detailed Reviews
This is a great option in Goulburn. We have now stayed three times during regular road trips from Sydney to Melbourne. The property is a good way through renovation and the new rooms we’ve stayed in are very new and spacious, including with big and nicely appointed bathrooms - as well as with kitchenette. I recently left some things in the fridge on the way down and was very grateful that when I collected the containers a month later from reception on our way back through they were there waiting and had been washed by staff.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne R, Owner at Best Western Plus Goulburn
Responded Jan 20, 2020
Hi MACSYD, Thank you for the great rap and spreading the news of what we do.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friendly warm check in and from this point on the service standards never disappointed. The room has all and more what hotels offer .
Full bar fridge alongside of fridge with milk or great for people that need space for food & drinks that’s bought in from outside motel.
Large bathroom ideal should one want to play football in or who just love the space with deep bath and full length shower that runs long side of bath.Bath room tiles are clean with definitely no marks of mould and grouting very clean
Great motel and 5 stars all the way.
Full bar fridge alongside of fridge with milk or great for people that need space for food & drinks that’s bought in from outside motel.
Large bathroom ideal should one want to play football in or who just love the space with deep bath and full length shower that runs long side of bath.Bath room tiles are clean with definitely no marks of mould and grouting very clean
Great motel and 5 stars all the way.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Rabjohns, General Manager at Best Western Plus Goulburn
Responded Sep 10, 2020
:)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We (family of four) had been stuck in Goulburn previously getting back to Sydney from Wodonga when the Hume Highway had been closed due to the bushfires. It was black with smoke, lots of people and it was late. We called into the Best Western Plus for a room, however, as we had our dog with us they couldn't put us but rang and got us into a dog freindly place for the night.
Fast forward and doing a quick trip to Wodonga to visit my elderly Mum minus dog this time and needed to put up for the night due to tiredness. The Best Western Plus staff ensured we had a great room (queen bed in studio style downstairs, four beds upstairs in loft bedroom, plenty of space) at a good price with very nice pizzas and fish and chips for room service at about 930 pm just after we got there. A good sleep (nice beds) topped off a good night to provide a very enjoyeable trip to Wodanga. Thanks Vicky and Greg (think I got it right) Great art work by the way!!
Fast forward and doing a quick trip to Wodonga to visit my elderly Mum minus dog this time and needed to put up for the night due to tiredness. The Best Western Plus staff ensured we had a great room (queen bed in studio style downstairs, four beds upstairs in loft bedroom, plenty of space) at a good price with very nice pizzas and fish and chips for room service at about 930 pm just after we got there. A good sleep (nice beds) topped off a good night to provide a very enjoyeable trip to Wodanga. Thanks Vicky and Greg (think I got it right) Great art work by the way!!
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Date of stay: March 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne R, Owner at Best Western Plus Goulburn
Responded Mar 23, 2020
Hi Dexterthebeagle, Thank you for the wonderful review.So pleased that you enjoyed our hospitality. I’m not sure when you will be able to travel back to Wodonga again. These are extremely difficult times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On arrival the staff were very friendly and a quick check in. The room was very clean.
The bedroom upstairs was very quiet and couldn’t hear any road noise
The bath was one of the highlights of the stay.
Definitely would stay again!
The bedroom upstairs was very quiet and couldn’t hear any road noise
The bath was one of the highlights of the stay.
Definitely would stay again!
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Date of stay: June 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam R, General Manager at Best Western Plus Goulburn
Responded Jun 11, 2020
Hi Teggie, Thank you for the fabulous review . Greatly appreciated
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’d like to say it was really good but some things were lacking.
On the plus side the toiletries were reasonable quality, housekeeping was excellent - supply of towels superb - and staff were efficient and friendly, bed very comfortable.
However, having stayed in other hotels in Goulburn it is a little expensive for what it is, possibly due to it having a pool and spa, (which is the only reason we stayed here), but this area needs a complete overhaul.
The inside walls of the building are crumbling and the pool itself had a lot of gravel on the bottom! Possibly from the crumbling walls being taken into the water on the bottom of people’s feet?
And there was a tile missing in the spa, accident waiting to happen.
The hotel advertises free canapés but don’t get excited!
We went in to find an incredibly meagre “cheeseboard” and a few jars of nuts and pretzels! As we’d already ordered a $5 (👍) happy hour drink we stayed - then the bar lady served us with a plate of what she called “hot canapés”. Just a small snack each of meat ball things.
I might have been spoiled from visiting the USA where free canapés is a veritable smorgasbord! Not expecting exactly that here in Australia, but more than surprised at the lack of food after so much advertising of it (daily emails at 5pm!).
On the plus side the toiletries were reasonable quality, housekeeping was excellent - supply of towels superb - and staff were efficient and friendly, bed very comfortable.
However, having stayed in other hotels in Goulburn it is a little expensive for what it is, possibly due to it having a pool and spa, (which is the only reason we stayed here), but this area needs a complete overhaul.
The inside walls of the building are crumbling and the pool itself had a lot of gravel on the bottom! Possibly from the crumbling walls being taken into the water on the bottom of people’s feet?
And there was a tile missing in the spa, accident waiting to happen.
The hotel advertises free canapés but don’t get excited!
We went in to find an incredibly meagre “cheeseboard” and a few jars of nuts and pretzels! As we’d already ordered a $5 (👍) happy hour drink we stayed - then the bar lady served us with a plate of what she called “hot canapés”. Just a small snack each of meat ball things.
I might have been spoiled from visiting the USA where free canapés is a veritable smorgasbord! Not expecting exactly that here in Australia, but more than surprised at the lack of food after so much advertising of it (daily emails at 5pm!).
Read more
Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam R, Manager at Best Western Plus Goulburn
Responded Feb 12, 2020
Thank you for your review 290carolr, As you can see we are in the process of a major redevelopment, and our long serving and much loved pool and spa will soon be replaced with a brand new pool and health centre (we are quite excited about this if you cant tell :D ) It is a pity our free happy hour canapes did not live up to the smorgasbord that you received in the USA, as we get lots of great feed back for offering unlimited cheese & crackers, nuts, pretzels and dried fruits, plus a single hot canape from our chefs. We hope you will join us again soon. Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this room on route to Goulburn using trip advisor as a guide so thanks to those who provide feedback. We only needed an overnight stay. The room was spacious for a morel room, plenty of space for cases etc. our room had 2 queen beds (for 3 hours of us) , a fully appointed kitchenette and a spacious bathroom with a deep and lovely bath. Very clean and fresh. I liked the passage in front of the room doors which meant we were accessing the room from a warm undercover passage not directly from the car park. There seemed to be some construction in the car park which it made it a little congested and tight but I assume that’s temporary. It met all our needs I’d definitely stay again.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne Rabjohns, Owner at Best Western Plus Goulburn
Responded Jun 25, 2021
Hi mathisenl, Thank you for taking the time to spread the word for Best Western Plus Goulburn. COVID has stalled the next phase of our development. So internally we are still a bit messy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious room very quiet and clean and shower had a choice of 2 shower heads. Twin beds was nice room equiped with cooking facilities a large fridge and dish washer ideal for family or someone on a longer stay
Enjoyed the happy hour with $5 drinks and free appetiser. Ordered a pizza which was excellent
Enjoyed the happy hour with $5 drinks and free appetiser. Ordered a pizza which was excellent
Read more
Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne Rabjohns, Owner at Best Western Plus Goulburn
Responded May 16, 2021
Hi Helen, Thank you for taking the time to give us a great review. We really appreciate it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jackie at reception was lovely and very conscious of Covid precautions. She offered a sanitised pen, and wiped my credit card with a sanitised wipe. The room was well appointed and the bed very comfortable. It was nice to get biscuits to have with tea and coffee (as so many motels do not provide those any more), and they were replaced for our second day.
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Date of stay: October 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne Rabjohns, Owner at Best Western Plus Goulburn
Responded Oct 8, 2020
Hi petan, Thank you for taking the time to review us. Yes we are very Covid aware.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rhiannon at reception was lovely and very conscious of Covid precautions. She offered a sanitised pen, and wiped my credit card with a sanitised wipe. The room was well appointed and the bed very comfortable. It was nice to get biscuits to have with tea and coffee (as so many motels do not provide those any more), and they were replaced for our second day.
Read more
Date of stay: October 2020Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Room Tip: Rooms on the south side are better
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adam Rabjohns, General Manager at Best Western Plus Goulburn
Responded Oct 22, 2020
Hi rayc, Thank you for the fabulous review. So pleased that you appreciated what we are doing. I shall pass on your comments to Rhi.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What can I say but we loved it. Fully self contained room with a small court yard (although we didn’t need to use it as it was just an overnight stay where we could sleep )
The room was Extremely clean, the bed was super comfortable with crisp fresh linen, fully stocked mini bar at reasonable prices and free onsite parking. We would definitely stay here again and hopefully for longer . Reception staff friendly and professional
The room was Extremely clean, the bed was super comfortable with crisp fresh linen, fully stocked mini bar at reasonable prices and free onsite parking. We would definitely stay here again and hopefully for longer . Reception staff friendly and professional
Read more
Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wayne Rabjohns, Owner at Best Western Plus Goulburn
Responded Jan 12, 2022
Hi michellepin, Thank you for the fabulous review. For your first contribution, you made it a cracker.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Norm
02 48212422
Office hours 6.00 am till 11.00 pm
"Everything you need, great service, excellent and comfy rooms, including spacious bathroom. Food is amazing "Read full review
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PRICE RANGE
C$161 - C$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western goulburn, goulburn best western
FORMERLY KNOWN AS
Best Western Centretown Goulburn
LOCATION
AustraliaNew South WalesGoulburn
NUMBER OF ROOMS
67
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Plus Goulburn
Which popular attractions are close to Best Western Plus Goulburn?
Nearby attractions include Rocky Hill War Memorial and Museum (1.2 km), Goulburn Club (1.1 km), and Gallery on Track (0.9 km).
What are some of the property amenities at Best Western Plus Goulburn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Plus Goulburn?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Best Western Plus Goulburn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Goulburn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Goulburn?
Conveniently located restaurants include Ban Thai Restaurant, Cascades Restaurant & Bar, and Goulburn Worker's Club Bistro.
Are any cleaning services offered at Best Western Plus Goulburn?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Goulburn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Goulburn?
Many travellers enjoy visiting Garroorigang Historic Home (3.7 km) and Riversdale National Trust Historic Homestead (1.5 km).
Is Best Western Plus Goulburn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.