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Oaks Cypress Lakes Resort

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1,003 Reviews from our TripAdvisor Community

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Showing 997: English reviews
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Grenoble, France
Reviewed 3 days ago NEW

We were a family of 7 adults in the Hunter Valley for a wedding. We had booked a villa 9 months in advance, but on arrival it was no longer available. We had 2 adjacent 2 bedroom apartments which turned out to be even better and for the same price. The kitchenettes were well equipped and there was central heating...

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Helpful?
Thank DavidGrenoble_France
Reviewed 5 days ago NEWvia mobile

We stayed in the 2 bedroom villa with another couple, rooms and villa were lovely, not new but recently renovated and looked lovely and fresh! We also had buffet breakfast included in the rate which was quiet nice.

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Helpful?
Thank Diane O
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Diane O, Thank you for your review. We are glad to hear that you enjoyed your stay. We look forward to you staying with us again soon

Sydney, Australia
Reviewed 1 week ago via mobile

A couple of years ago, a group of us from Church stayed here and had a great time. We had 2 three bedroom apartments. Years later, my wife and I came back with 2 other couples and stayed in a 3 bedroom apartment on top of the hill (room 767). It's a relatively well looked after place and nice and...

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Helpful?
Thank MrGJohn
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello MrGJohn, Thank you for your review. it is always great to hear of a relaxing stay at Cypress Lakes Resort. We are a great location for families and friends to unwind after a day of exploring local wineries and attractions. We hope to see you again and that you can enjoy our restaurants and resort facilities

Hunters Hill, Australia
Reviewed 1 week ago

I have been staying at cypress for around 20 years.. the place has certainly gone up and down a fair bit in terms of service and appeal, but it's still a good place to get away for a weekend with friends and just relax. I like being surrounded by the golf course even though we barely every play golf, but...

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Helpful?
Thank robbietion
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello robbietion, Thank you for your review. We are a very unique property and I am glad that you keep returning to see our improvements. We take great pride in our resort and I am glad to see that this is paying off. We look forward to seeing you again soon.

Reviewed 1 week ago via mobile

My husband and I recently got married at Cypress Lakes and it was the best day of our lives! Maddie the wedding planner was always available and so helpful. The venue was immaculate and the food was amazing! I was apprehensive about getting married at a resort but the staff at Cypress Lakes went above and beyond to make our...

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Helpful?
Thank April B
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello April B, Thank you for your review. The staff at Cypress Lakes always enjoy having a wedding onsite and yours was no exception. I will pass on your feedback to Maddie. I am glad to hear that your day was amazing. Good luck for the future and we hope to see you again soon.

Ballarat, Australia
Reviewed 1 week ago via mobile

We booked a 1BR Villa and to our surprise were accommodated in a two storey 2BR Villa which was beautifully furnished. We could have stayed for days as there was a kitchen, dining room, lounge, washing machine and dryer as well as an outdoor setting on large balcony overlooking the resort golf course. We went to local wineries around Pokolbin...

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Helpful?
Thank jfmcmahon
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello jfmcmahon, Thank you for your review. Our villas are designed to feel like a home away from home so that you can enjoy your own private piece of seclusion. I am glad that you felt at home here at Cypress Lakes Resort. Hopefully on your next stay with us you can stay a little longer and enjoy the facilities...

Reviewed 1 week ago via mobile

Very comfortable and cosy accommodation. Well maintained and very quiet location. Rooms are spacious and and clean. Really enjoyed the stay. Kids loved it. Arranged wine tours and was great tasting wine and chocolate. I recommend for families. Love the peace. Golf course are beautiful. Really enjoyed every bit of it.

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Helpful?
Thank Vinod P
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Vinod P, Thank you for your review. It is great to hear of families that can enjoy a peaceful getaway to our resort. I am glad to see that you enjoyed our location and our facilities. We look forward to seeing you all again soon

Reviewed 1 week ago

Just had 3 nights at cypress lakes resort. The apartment we had was ideal for our stay,everything we could possibly want was in the apartment. Close to the wineries and close to where we had to be very early in the morning for our balloon flight. We ate in the restaurant 2 nights and food and wait staff superb and...

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Helpful?
Thank Glenda R
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Glenda R, Thank you for your review. I am glad to see that we could be an ideal base for your time in the Hunter Valley. I will be passing your feedback onto our food and beverage staff who will be delighted to hear that you enjoyed the restaurants. Thank you for staying with us and we look forward...

Sydney, Canada
Reviewed 1 week ago

have stayed in villas on the property that I have booked on booking.com and they were better than staying direct. There was no cleaning over the easter break but we were not informed when we paid and booked a month prior. When we phoned to ask why the villa had not been cleaned we were told there was a night...

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Helpful?
Thank Away247
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

hello Away247, I am sorry to hear that you booking experience was not clear for your stay. I will be contacting the online agent to ensure that all information is properly passed onto guests who don't book direct with the resort. we do hope to see you again soon.

Sydney, Australia
Reviewed 1 week ago

This our third visit to Cypress Lake. Great service friendly staff. The rooms were spotlessly clean. We stayed in an executive 2 bedroom beautifully styled villa 604. It had a lovely comfy outdoor sofa setting where we could relax and enjoy our Hunter Valley Wine and Cheeses. The outlook was private. Will definitely be back. We were lucky to have...

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Helpful?
Thank leannebremner
Cameron P, Front Office Manager at Oaks Cypress Lakes Resort, responded to this review

Hello leannebremner, thank you for your review, we look forward to seeing you again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Tennis Court
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Nestled in the Hunter Valley's picturesque hinterland surroundings, Cypress Lakes Resort by Oaks Hotels & Resorts promises a tranquil and indulgent escape, ideal for a leisurely holiday with family and friends, golfing break, memorable wedding, or unique conferencing experience. Coupling luxury, self-contained villa accommodation in one, two and three bedroom configurations with thoughtful in-room appointments and elegant furnishings, each apartment features a modern kitchen, dryer, spacious living and dining areas and private balcony overlooking the resort's verdant bush land and 18-hole championship golf course. The resort also features a selection of superior onsite leisure facilities set against an exquisite backdrop - ensuring guests can enjoy more active pursuits or simply relax in serene surroundings. Enjoy a game of tennis or golf, dine at the onsite Bodega restaurant and bar, unwind in the swimming pool and spa, work out in the fully-equipped gymnasium or Bike Hire is also available for purchase. For all types of occasions and both short and longer stays, Cypress Lakes Resort by Oaks Hotels & Resorts is the Hunter Valleys premier resort destination. ... more   less 

Additional Information about Oaks Cypress Lakes Resort

Address: 15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Price Range: $181 - $459 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Cypress Lakes Resort 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort
Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin, Australia
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#7 Spa Hotel in Pokolbin
#11 Luxury Hotel in Pokolbin
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Cypress Lakes Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top villas have bes views”
robbietion, 21 Apr 2017 | Read review
“Rise early and sit outside on the deck to watch all the bird life.”
glendar374, 20 Apr 2017 | Read review
“Choose a room a little away from reception and car noise.”
leannebremner, 17 Apr 2017 | Read review
“1 bedroom villa great for couples but there are 2 and 3 bedroom villas as well”
wendygG5846CG, 29 Mar 2017 | Read review
“Rooms quite ground floor and 1st floor villas in nice surrounds.”
D5626ETjohnw, 29 Mar 2017 | Read review
5 of 5