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Oaks Cypress Lakes Resort

Hotels.comUS$124*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Oaks Cypress Lakes Resort
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1,009 Reviews from our TripAdvisor Community

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Showing 1,003: English reviews
Sydney, Australia
Reviewed 7 November 2015

Stayed there for the weekend for a wedding. The stand out was the quality of the staff. Very helpful and friendly people who went beyond the call of duty to ensure that everything went really well. Lovely views and outdoors area for drinks and food made for a relaxing and lovely time.

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Helpful?
Thank RovingBrendan
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello RovingBrendan, Thank you for taking the time to review Cypress Lakes Resort. I am glad that the staff were very helpful and friendly. Our views and location are great for relaxing and enjoying the outdoor pool and bar and it is good to hear that you made use of these. We look forward to seeing you again.

Reviewed 1 November 2015 via mobile

Our sons wedding was recently held at Cypress Lakes Resort Hunter Valley. The staff, food and services were excellent I cannot recommend highly enough anyone wishing to hold an event there. What helped immensely was the little things that were done that people don't notice. Thanks to everyone at involved.

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Helpful?
1Thank John H
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

We are very happy to hear that you enjoyed your stay and that your son’s wedding went smoothly, we will be sure to pass on your review to our wedding coordinator and our chefs. We pride ourselves on delivering first class service and we are happy to know you appreciated some of the little things that went into making your...

Sydney, Australia
Reviewed 29 October 2015

We only stayed the one night, after a day of tasting wonderful Hunter Valley wines. Our room was large, bright and airy with a huge bathroom and spa bath. The balcony of the lounge area overlooked the resort, we had two large magpies (or currawongs I can’t tell the difference) come to visit just as it was getting dark, they...

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Helpful?
Thank LJA_55
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Thank you for your feedback, it’s great to see you had the opportunity to enjoy our unique rural setting and got to have an experience with our local wildlife. Our villas are spacious and beautiful, they are currently undergoing refurbishments and we are glad you were able to enjoy one of refurbished villas. We hope that you are able to...

Ljubljana, Slovenia
Reviewed 29 October 2015

Coming to reception and taking a look out to the lake and golf course through very classy made and decorated salon is breathtaking. The service is nice and environment just perfect. Staying there is a real joy. To improve is internet as it is not completely free and it is not working in every suite. For a 4 star hotel...

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Helpful?
Thank Matjaz S
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

We are delighted to hear that you were able to appreciate the relaxed, tranquil atmosphere we try to create and that you enjoyed your stay we love to hear your feedback. We do offer 30 minutes complimentary WIFI daily and it is a shame that the Internet was not working in some of the villas. It is not a common...

Nambucca Heads, Australia
Reviewed 22 October 2015

This resort is located in Pokolbin and smack dab in the midst of scores of vineyards in the Hunter Valley, NSW about 15 mins drive from Cessnock. The resort overlooks a very nice man made lake which is itself surrounded by a lush green 18 hole golf course. The resort offers several swimming pools, tennis courts and golf. There's a...

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Helpful?
Thank Brian T
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Brian T, Thank your for your review. It is always great to hear from a guest who has been able to enjoy all that Cypress Lakes has to offer. We do make good use of the large size of our property by offering many unique features such as the Golf Course and having a Day Spa onsite. Our refurbishment...

Sydney
Reviewed 19 October 2015

The accommodation was fine, with very comfortable beds and feather pillows. We were put in a two bedroom villa, even though we didn't need that. We had dinner at their restaurant, very nice food and the staff were lovely. There were at least 5 wedding party groups and the resort was full and felt it! you have to drive to...

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Helpful?
1Thank Juliesydney
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hi Juliesydney, Thanks for your review. We do pride ourselves on our villas and I am glad that you could enjoy the relaxed and comfortable environment that we create. Our dinner staff will be very pleased to read your review, they have been working hard to ensure that all our guests enjoy their experience and are able to assist you....

Sydney, Australia
Reviewed 14 October 2015

We recently had the great pleasure of spending the October long weekend in the Hunter Valley for a wedding of close friends. Although the wedding was held at the very pretty Wandin Valley Estate Cricket Pitch (stunning location for a wedding), we decided with our friends, to share a 3 bedroom villa at Cyrpus Lakes Resort. In fact, over 20...

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Helpful?
1Thank Lisa v
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Lisa V, Thank you for your feedback, it is always good that friends can gather for weddings, especially when you can make a long weekend of it. It is true that Weekenda do manage some villas on the resort, but the vast majority are managed by Oaks Hotels & Resorts. The few Weekenda villas are considered separate from the...

Surfers Paradise, Australia
Reviewed 13 October 2015

From the moment we arrived we were in love!! We had a 3 brm villa right next to the golf course, it was a painfully beautiful view of the greens with the rolling hills of the vineyards in the background. The villa was fully self contained with a fireplace to add some hunter valley ambience and so close to The...

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Helpful?
Thank missmookay
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Missmookay, It is always great to see that our guests are in love with our resort. We are very lucky to be able to offer such wonderful views and I am glad that you were able to experience them. It is true that we are in a great central location to wineries and the attractions of the Hunter Valley....

Sydney, Australia
Reviewed 6 October 2015 via mobile

We stayed over the long week end and had such a nice experience. The service was fantastic. Particularly Samantha from the front desk. She was always offering assistance where she could, from suggestions for places to eat,to driving us to our day spa appointment. It just contributed the making the whole experience better. We were able to have an early...

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Helpful?
Thank etude1
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Etude1 I am pleased to hear that you enjoyed your stay here with us at Cypress Lakes and experienced fantastic service from Samantha. We do pride our resort on exceptional customer service and Samantha has been congratulated due to your positive feedback. It is always nice to hear when guests take advantage of our facilities and enjoy them, as...

Wollongong
Reviewed 6 October 2015

Just spent a week at Cyprus Lakes in a 3 bedroom unit. At first glance it looked quite good, but after a day was sorely disappointed for the money we spent. The dishwasher leaked all over the floor and took 3 days to be repaired. At least 3 light globes in various lights and lamps were blown. Kitchen equipment was...

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Helpful?
2Thank Wendy J
Phil S, General Manager at Oaks Cypress Lakes Resort, responded to this review

Hello Wendy J, Thank you for your review. I'm sorry to hear that your experience here with us wasn’t satisfactory. We try our best to make sure every guest gets the same level of service throughout their stay. It is not to our standard that there were maintenance issues that you had to deal with, and there will be further...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Golf Course
  • Tennis Court
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
HUNTER VALLEY ACCOMMODATION BY OAKS HOTELS Located in the beautiful wine district of the Hunter Valley, Oaks Cypress Lakes is a 25 acre premier resort providing Hunter Valley accommodation. Over $20m recent capital investment in this rural resort that includes 200 Villas, two restaurants and two bars, over 1500sqm of exceptional Meeting, Conference and Event facilities and a 6,487 meter par 72 18-hole championship golf course ranked among the top resort courses in Australia. The Hunter Valley is only two hours from Sydney. Scenic drives past endless rows of gnarly vines are a given, so are grazing cattle and mobs of kangaroos, and everything from tutored wine-tastings and boutique brews to cooking classes, festivals, award-winning restaurants and hot-air balloon flights. Choose from a range of picture perfect Hunter Valley accommodation options to suit your needs at Oaks Cypress Lakes Resort ... more   less 

Additional Information about Oaks Cypress Lakes Resort

Address: 15 Thompsons Rd, Pokolbin, New South Wales 2320, Australia (Formerly Cypress Lakes Resort)
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Price Range: $166 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks Cypress Lakes Resort 4*
Number of rooms: 200
Reservation Options:
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Also Known As:
Cypress Lakes Hotel Pokolbin
Cypress Lakes Pokolbin
Cypress Lake Resort
Cypress Lakes Resort
Oaks Cypress Lakes Resort Greater Newcastle/Pokolbin, Australia
Hotel Style:
#4 Top resorts Hotel in Pokolbin
#7 Spa Hotel in Pokolbin
#11 Luxury Hotel in Pokolbin
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Cypress Lakes Resort staff and other travellers.
3 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top villas have bes views”
robbietion, 21 Apr 2017 | Read review
“Rise early and sit outside on the deck to watch all the bird life.”
glendar374, 20 Apr 2017 | Read review
“Choose a room a little away from reception and car noise.”
leannebremner, 17 Apr 2017 | Read review
“1 bedroom villa great for couples but there are 2 and 3 bedroom villas as well”
wendygG5846CG, 29 Mar 2017 | Read review
“Rooms quite ground floor and 1st floor villas in nice surrounds.”
D5626ETjohnw, 29 Mar 2017 | Read review
5 of 5
Hotels.com
US$124* /night
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AMOMAUS$393
PricelineUS$125
CancelonUS$229
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Prices are for 1 room, 2 adults
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