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Leisure Inn Pokolbin Hill

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Leisure Inn Pokolbin Hill
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999 Reviews from our TripAdvisor Community

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Showing 997: English reviews
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Melbourne, Australia
Reviewed 2 weeks ago

From the moment I arrived at reception it was awkward and not friendly, the rules were spelt out but the pleasantness was lacking. The room compendium had a menu for what appeared to be a nice middle of the range reataurant, we booked and were committed to go. When we were seated we were given a list of burgers to...

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Helpful?
3Thank marklumb47
Sunderland, United Kingdom
Reviewed 4 weeks ago

Two night stay with partner and relative.We from UK,but relative from coast outside Sydney.Had two studios,well equipped and tidy.Housekeeping could be better heavy dust on top of television,bedside table and top of headboard.Had breakfast both mornings yum yum,ate lunch on day of arrival,very tasty,but vegetarian mushroom burger was a let down,not a burger just mushrooms.Lovely pool.Wish they had bar facilities...

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1Thank andrew d
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for choosing the stay at Leisure Inn Pokolbin and for taking the time to provide us with your feedback. We are sorry to hear that the room cleanliness did not meet your expectation or our on this occasion and will address this matter with our onsite cleaning team. We will pass your comments regarding breakfast, the mushroom burger...

Reviewed 4 weeks ago via mobile

Checked in then went to our allocated apartment #1, firstly to discover it was in a very prominent spot on the main road in, with our balcony in full view of all passers by. This was after specifically asking for a private apartment away from the road. We then discovered our friends' apartment was not adjoining ours as we had...

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2Thank KANitram65
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for taking the time to provide us with your feedback, we are pleased to hear that you enjoyed your cheese platters and apologise for the misunderstanding regarding the promotion booked. Whilst we endeavour to meet all requests for room allocations it is not always possible due to a number of factors including the number of rooms available for...

Coffs Harbour, Australia
Reviewed 4 weeks ago via mobile

We were so excited - James Taylor, Hope Estate, wine, friends and a wonderful atmosphere. Checking in was not relaxed ...had to wait (understandable), officious interaction (you need to show the identical Visa card it was booked in) and sarcastic asides (while I was getting my 'identical' card from the car she made apologies to the other patrons for being...

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Helpful?
1Thank leemo2016
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for choosing to stay with us at Leisure Inn Pokolbin and for taking the time to provide us with your feedback. We are sorry to hear that your check in was not a smooth one, whilst we understand that providing small details such as matching credit cards can be frustrating for our guests and indeed our staff, these...

Brisbane, Australia
Reviewed 4 weeks ago

Had a 1 bedroom apartment for 2 nights, clean, comfortable and quiet. Nothing to complain about. Service upon arrival was excellent, all required info given. As room was self catering we didn't have use of the restaurant, but noted that it was only open on Friday and Saturday nights for dinner so lucky we didn't need it.

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1Thank cabapl
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Dear Guest Thank you for your review and feedback. I am pleased to see that you enjoyed your stay and the resort facilities in the Hunter Valley. We look forward to welcoming you to the property again when next you choose to stay. Regards Management

Sydney
Reviewed 4 weeks ago

Booking stated it had a kitchen and it did not. I had bought food to be cooked So when I complained about not having a kitchen, the then receptionist said that booking.com had made a mistake! Seems to be the way of the world blame someone else first, this is why places who go through a third agent should check...

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Helpful?
Thank Deanne D
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for taking the time to provide us with your feedback and for bringing to our attention the advertising error on the booking.com website, this error was addressed and removed from the site within an hours of you letting us know. We apologise for the inconvenience caused to you on your arrival. We are also sorry to hear that...

Blue Mountains, Australia
Reviewed 12 February 2017

Really enjoyed staying here over the weekend, great rooms, beautiful location. However it was disappointing that there was no bar service at the pool. A cocktail by the pool (in a plastic glass of course) would have been lovely. We enjoyed eating at the restaurant however there also seems to be so much more that could be done with the...

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Helpful?
Thank Sharon C
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Dear Guest Thank you for your feedback and rating. I am very pleased to read that you enjoyed your stay with us. The BBQ facilities are there for the enjoyment of all guests and as every room has kitchen facilities many guests purchase locals goods and use the BBQ area around the pool. Our reception team could certainly have assisted...

Reviewed 11 February 2017 via mobile

Yap definitely coming back here again , the place is amazing , quiet surroundings , very close to all the wineries , great location and it's just next door to the hunter valley garden. I will highly recommend this place.

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Thank Minda L
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Dear Guest Thank you for your feedback. We are all very pleased that you enjoyed your stay and the facilities of our resort. We look forward to welcoming you again to the property when next you choose to travel. Regards Management

Reviewed 9 February 2017 via mobile

We are 3 people and stayed recently in One bedroom apartment in Leisure Inn. The first impression was the hotel is close and in centre of the town. However, the service was lacked and it made us feel uncomfortable, for instance: - We paid extra $40 for third person stay in sofabed. We expected the sofa bed needed to make...

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Helpful?
Thank Christine L
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for choosing to stay with us at Leisure Inn Pokolbin and for taking the time to provide us with your feedback. We are sorry to hear about the issue regarding the sofa bed. Sofa beds are left folded in as many guests prefer to use the living space to socialise and only pull out the bed when required....

Northants
Reviewed 27 January 2017

We stayed as a couple in January 2017 as part of a wine valley visit and ballooning trip. This Leisure Inn had everything we needed at a reasonable price. We chose the Superior One Bed apartment as it had the promise of more space over the cheaper option. The room didn't disappoint. The accommodation consists of what I would describe...

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Thank DishmanUK
SWHG_Hotel_Manager, General Manager at Leisure Inn Pokolbin Hill, responded to this review

Thank you for choosing to stay with us at Leisure Inn Pokolbin and for taking the time to provide us and future guests with your review. We are pleased to hear that our rooms facilities met your needs on this occasion and that our staff were able to assist you with an alternative rooms to that which was allocated to...

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Room Service
Official Description (provided by the hotel)
Leisure Inn Pokolbin Hill is a picturesque retreat set on 25 acres of tranquility in the heart of the Hunter Valley Wine Country. With many cellar doors and attractions such as Hunter Valley Gardens within easy strolling distance, Leisure Inn Pokolbin Hill is the unbeatable location to base yourself.Marvel at the truly stunning views over local vineyards and Brokenback Ridge – you might even enjoy a visit from the local native fauna and birdlife. This picturesque backdrop is the perfect setting for a relaxing and peaceful stay in the Hunter Valley. Self-contained Studio, One and Two Bedroom Villas. Take some time-out in our air-conditioned studio, one or two bedroom apartments sprawled across the landscaped gardens of the property. All apartments feature private patios looking out to the 25 acres of peaceful hotel grounds and vineyards. To enhance your stay at Leisure Inn Pokolbin Hill, our Superior Rooms have been upgraded with new beds, LCD TVs, WiFi access, modern kitchen and bathroom fittings and soft furnishings. The perfect way to finish a great day of wine tasting and sightseeing is to sit back on your veranda and with a cheese platter and glass of wine or sink down and relax in your in-room spa tub. Take a stroll to the local restaurants or cook a romantic meal (full kitchen facilities available in one and two bedroom apartments). Guests are also welcome to relax by the hotel’s outdoor heated swimming pool, play a game of tennis, or have a BBQ in our undercover BBQ area surrounded by lush gardens. Guests can awake to a delicious breakfast or relax over a superbly prepared meal served at the onsite cafe & restaurant (under new management). Leisure Inn Pokolbin Hill is the ideal location for a romantic break or a trip with friends and family. ... more   less 

Additional Information about Leisure Inn Pokolbin Hill

Address: Cnr Broke and McDonalds Roads, Pokolbin, New South Wales 2320, Australia
Region: Australia > New South Wales > Greater Newcastle > Pokolbin
Price Range: $120 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Leisure Inn Pokolbin Hill 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Leisure Inn Pokolbin Hill Hotel Pokolbin
Pokolbin Hill Chateau
Leisure Inn Pokolbin Hill Greater Newcastle, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Leisure Inn Pokolbin Hill staff and other travellers.
2 questions
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Newcastle, Australia
1 month ago

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Questions? Get answers from Leisure Inn Pokolbin Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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