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Koala Tree Motel

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1 room 2 adults 0 children
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Koala Tree Motel
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261 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Reviewed 1 week ago via mobile

This motel is an easy drive to and from the Pacific Highway. We were pleasantly surprised by the small but well renovated unit with all we needed. the staff were friendly and helpful. Particularly pleased we could take our well-behaved dog.

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Helpful?
Thank Diana G
Reviewed 2 weeks ago

Arrived to friendly staff at the motel but was surprised at how small the "Small Family Room" really is. However the queen bed and two bunk beds were great and very comfy. Just not a lot of wiggle room in the living area. Our dog was happy on his floor mat with room to stretch out. The bathroom is really...

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Thank June S
Reviewed 18 February 2017

Do you like clean towels each day? Do you like to have clean coffee cups in the morning? Do you like garbage bins empty? Do you like a hair dryer in your room? Well DON'T stay here!!!!. We stayed 3 nights with NO bed made, No clean towels, we went to ask for clean towels at 4.00pm and the office...

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Thank Paul G
MirindaGilmour, Front Office Manager at Koala Tree Motel, responded to this review

We apologise your stay with us was not satisfactory, Paul G. Had we been notified about any of these problems during your stay, we could have assisted you immediately. I would like to direct your attention to the Room Guide which clearly states under 'Room Servicing' that for the privacy of our guests we do not enter or service the...

Reviewed 11 February 2017 via mobile

I emailed to them requesting for room availability. They took a week to respond. Then I said ok and they took another week to respond. Then they asked for my card details which I responded. They did not respond me one week later. They did not respond to me two weeks later. After I have to submit the feedback form...

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1Thank Gogo S
MirindaGilmour, Front Office Manager at Koala Tree Motel, responded to this review

The guest has greatly exaggerated in this review and this is partly the reason we have chosen not to accommodate them. This guest did not wait 'weeks' between replies, was answered promptly, and due to elusiveness in their emails was asked to call us directly which they did not. Ultimately we could not facilitate their multiple and difficult requests and...

Sydney, Australia
Reviewed 29 January 2017 via mobile

Spacious room, very clean, well appointed and maintained. Great dog friendly environment, pool lovely and clean, hosts pleasant and helpful. Will definitely stay again 👍😀we booked a room at the back of the property, very quiet and good value

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Thank Jenelle S
Reviewed 11 January 2017 via mobile

Whilst driving from Queensland to Victoria I required accommodation that was pet friendly because I was travelling with my cat. James at reception was very friendly and more than happy to help out with any requests. I was able to park directly underneath my room as well as directly out front. The rooms are a little old but still have...

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Thank Mini_miss8
Bacchus Marsh, Australia
Reviewed 7 January 2017

We stayed one night here on our way to Queensland. We found the location on a steep hill next to a main road okay but the bushes near the units were being used by travellers to relieve their pets. This is a pet friendly motel. Our room was quite adequate and clean but the hand basin did not have a...

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Thank 473graemen
Reviewed 7 January 2017 via mobile

We constantly want to break up our trips visiting my family on the Gold Coast from our home in the capital & stay here usually once a year each way. Having 2 jack russells and being so pet friendly, Koala Tree is much better quality than all others we have experienced and very comfortable. Being so easy walking distance to...

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Thank Matthew N
Moonee Beach
Reviewed 25 December 2016 via mobile

A lovely pet friendly motel room. Very modern upgrade with timber floors. Wish other motels would be so accommodating of fur kids. Friendly helpful staff. So grateful I could bring my two little dogs for Christmas night overnight stay to busier family. I'll be back!

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1Thank MooneeRambler
Allora, Queensland, Australia
Reviewed 18 December 2016

Ughhh! Disgusting is the best word. At $159 a night plus $20 per night for the pet you would expect it to be at least clean and bug free. It is filthy with massive cockroaches and ants all over the place. The air conditioner did not work. My husband checked the filters and they looked like they had never been...

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5Thank Kelly H

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
Official Description (provided by the hotel)
We offer comfortable, stylish rooms with modern touches in a great location only three blocks from the main street and only minutes walk to shops and clubs. We're Pet Friendly, so you can bring your best friend along for the ride! All of our accommodations have been recently renovated and our Deluxe rooms have been recently built. We have a new pool and BBQ area, free parking, either at your door or undercover parking and have easy access parking available for large vehicles and trailers. Our rooms feature mini-bars, kitchenettes, free high-speed wireless broadband internet, PlayStation 3 consoles, open access plasma TVs, DVD and BluRay, game console rentals and air-conditioning. Discounted group and weekly rates are available. Just ask, we're always happy to help with anything! ... more   less 

Additional Information about Koala Tree Motel

Address: 179 Gordon St, Port Macquarie, New South Wales 2444, Australia
Region: Australia > New South Wales > Port Macquarie
Price Range: $108 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Koala Tree Motel 4*
Number of rooms: 15
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Also Known As:
Koala Tree Hotel Port Macquarie
Hotel Style:
#16 Luxury Hotel in Port Macquarie
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Questions & Answers

Here's what travellers have asked, with answers from Koala Tree Motel staff and other travellers.
2 questions
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Sydney, Australia

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Questions? Get answers from Koala Tree Motel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a few other motels before committing to this one.”
 of 5 bubbles 473graemen, 7 Jan 2017 | Read review
“Just don't go there i'm sure there are better places”
 of 5 bubbles SueW308, 26 Jul 2016 | Read review
“ASK FOR MILK WHEN YOU CHECK IN! Get the tap in the shower fixed in Room 2.”
 of 5 bubbles Scarlett42i, 3 May 2016 | Read review
“Down the back will be quieter even if you have to pay a couple more dollars”
 of 5 bubbles SleepAdvisor, 8 Mar 2016 | Read review
“Good for pets only”
 of 5 bubbles U9698TIpaulam, 30 Jan 2016 | Read review
5 of 5