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Mantra Wollongong

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Mantra Wollongong
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189 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Just returned from 5 night stay at the mantra Wollongong and let's say it wasn't what I expected. Having stayed at mantra hotels before this was absolutely the total opposite of all others I've stayed at and extremely disappointed for what I paid. I booked 1 bedroom ocean view apartment with balcony once arriving to my room the ocean view...

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Helpful?
Thank Zietta04
Reviewed 4 days ago NEW

Stayed there for 2 nights for a little getaway in the new year. We booked a one bedroom ocean view apartment. Price is reasonable and the room was quite spacious. Fittings and furniture are a bit outdated but comfortable enough for us to call it home for 2 nights. It is quite close to the town centre and things are...

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Helpful?
Thank Sophia L
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you for taking the time to give us your review. We really appreciate your feedback and the suggestions for our hotel where you would like to see improvement. We hope to welcome you back in the future. Again, thank you for the review. Kind Regards.

Sydney, Australia
Reviewed 1 week ago

Balcony floors filthy and kitchen utensils pots/pans missing. They did bring a new pan when asked which was good. Poor service by staff when found we had been locked out due to cards deactivation. Had to ask for them to be reactivated if we wanted to leave the building again that evening. Staff member immediately on the offensive bordering on...

Review collected in partnership with this hotel
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Helpful?
Thank kandj2017
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you for taking the time to give us your review. I will address the matter about the balcony and missing utensils and pots in the room with our maintenance and housekeeping team. I'm glad that we could assist in replacing the pot for you. I'm glad you liked the view and the location of the property as well as...

Sydney
Reviewed 1 week ago

Had a great stay, had very spacious apartment and was quiet which was needed Would definitely go for a room with ocean views next time and loved the king bed. Would stay longer as we could only stay 1 night due to other commitments. Very friendly staff!! Made it a much more pleasant stay - thank you!

Review collected in partnership with this hotel
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Helpful?
Thank kat_slavicek
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you for taking the time to give us your review! I'm so glad to hear that you had a welcoming and comfortable stay with us. It's great news when I hear that our staff made a difference as well. Thank you again for the review. We hope to welcome you back soon. Kind Regards.

Greater Sydney, Australia
Reviewed 2 weeks ago

Great facility but nousy as facing busy road. . Lift did not have good smooth break but room is good. Bathroom good. Tub can have a handle for safety. Will try the back side next time - maybe leas noisy

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Thank rowena2017
Reviewed 3 weeks ago via mobile

The room is ok but not that great. We request a King and a queen but got a queen and two singles. When asked, all they do is pushed two singles together to create a king bed. The lift was very slow. Don't have a safe, no extra blankets, pillows, or toiletries. room have two TVs, but only one remote....

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Helpful?
Thank Hiep N
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you for taking the time to tell us about your recent stay at Mantra Wollongong. We really appreciate the feedback and the issues you've address are all details where we can improve as a property so it's great to know where you think we're not quite hitting the mark. I'm sorry the visit was not ideal, but we hope...

Australia
Reviewed 3 weeks ago

WE had 2 bedroom accommodation with a big balcony and ocean view. Check in was very quick and receptionist was very polite and helpful that we've been given advice where to go and have a dinner and what to see . Everything was so convenient and comfortable, including : beds, having stove, kettle, washing and drier machine make us feel...

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Helpful?
Thank JanniseAustralia
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you so much for taking the time to give us your review! I am so pleased that you had such a great stay with us in all aspects. I'm glad the front office team could assist you with all your questions and needs and that you found the rooms so delightful and convenient. These are the things we really...

Rhodes, Australia
Reviewed 4 weeks ago

This place was pretty much the only place available during the xmas period by the time I book. I am a bit concerned that this scoring was not so high. Maybe the lowered expectation helped me getting a very satisfied stay. The rooms are big and carpet are new. There are 2 TVs, one in the living room and another...

Review collected in partnership with this hotel
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Thank Zhiheng G
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you so much for taking the time to give us your review. I am so pleased to hear that you had such a comfortable stay with us! Hearing about our guests' positive satisfaction with the rooms and their visits is the best feedback we can receive. Thank you for letting me know about the baclony and curtain rail, these...

Reviewed 4 weeks ago via mobile

Had lovely visit to this hotel first rate stunning rooms and everything you need to cook also great secure parking and close to beach and shopping staff helpful and friendly rooms huge tastefully decorated and top quality a place worth every cent

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Thank 112,114
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you so much for taking the time to give us your feedback! I am so glad to hear that you found your visit pleasant and comfortable as well as convenient. We love hearing of our guests having such a positive experience and we hope to welcome you back again in future. Again, thank you for the review. Kind Regards.

Brisbane, Australia
Reviewed 4 weeks ago

The bed was very comfortable, room came with all amenities except milk. Could have asked for some but it was late when i returned after dinner and just went to sleep. Only a small thing and the rest of the stay was great.

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Helpful?
Thank deetom2015
Jason P, Manager at Mantra Wollongong, responded to this review

Thank you for taking the time to give us your review. We're happy to hear you found your stay with us comfortable and convenient. I apologise about the milk not being available. Again, thank you for your review. Kind Regards.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Take in your view of Wollongong's spectacular beaches and scenery as you relax in your One or Two Bedroom apartment centrally located in the heart of Wollongong. Mantra Wollongong has everything you need to make your visit pleasurable and successful. Whether you're travelling for business or pleasure, you'll immediately feel at home in the welcoming atmosphere and the friendly service. Mantra Wollongong is conveniently situated close to the many sights and attractions of the area. Stroll to the city centre and do a little shopping or grab a bite to eat. Nearby there are shopping malls and many local attractions like the Botanical Gardens and Jamberoo Action Park. If you're here on business then our conferencing and meeting facilities are of a very high standard with the latest in facilities and technology in a light and airy setting. Leave your car in your complimentary undercover parking while you explore on foot. Mantra Wollongong is located close to the airport, public transport, sporting and entertainment venues and ocean beaches. ***Mantra Wollongong is a 100% Non-Smoking property*** Please Note: Mantra Wollongong cares for all of it guests, with this in mind we have a strict no party policy. Restrictions are placed on the number of occupants in each room, guests not adhering to these restrictions will be asked to vacate. ... more   less 

Additional Information about Mantra Wollongong

Address: 6-10 Gladstone Ave, Wollongong, New South Wales 2500, Australia (Formerly Best Western)
Region: Australia > New South Wales > Wollongong
Price Range: $152 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Wollongong 4.5*
Number of rooms: 52
Reservation Options:
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Hotel Style:
#8 Luxury Hotel in Wollongong
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Wollongong staff and other travellers.
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Questions? Get answers from Mantra Wollongong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balcony have a distant ocean view over adjacent carpark & industry.”
 of 5 bubbles JoanneBriggs, 19 Nov 2016 | Read review
“They all seem to be a good size”
 of 5 bubbles gypsy039, 21 Oct 2016 | Read review
“Book at the Adina Apartments”
  • Dust over everything
  • Heavily stained chairs
  • If they present their brochure in this manner there is no high standard to be found at this prop
 of 5 bubbles Y6694EDjank, 9 Sep 2016 | Read review
“It's across the road from the railway station so it's easy to by public transport.”
 of 5 bubbles velogiant, 20 Feb 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles 489emilyj, 14 Feb 2016 | Read review
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