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The Bay Apartments

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The Bay Apartments
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37 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Reviewed 3 weeks ago via mobile

Great little appartments however no air-cons in rooms, fans speeds at high speed not fast enough to keep cool, bathrooms old with warped vanity, showers screens need new or fixing, toilets are obstructed by the door if sitting on it. Found hair in drain so not sure if cleaning is done!! Pillows and beds improving had sore and neck back...

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Thank Paul F
Frankston, Australia
Reviewed 3 weeks ago

Comfortable, well priced units in a great location with good pool facility. Very helpful managers before and during our stay for Alison, nothing was too much trouble. Close to the beach and quiet. Good size units for the price with well equipped kitchens. Some bathrooms were a bit old.

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Thank DoctorBK
Townsville, Australia
Reviewed 26 October 2016

The Bay Apartments are located a short walk from everything you need for a beach holiday: beautiful beaches, restaurants, surf club dining, coffee, shopping. Off street parking. Large onsite pool. BBQ. Nothing further required - just add you!

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1Thank A-Reel
Melbourne, Australia
Reviewed 27 June 2016

My friend and I attended a workshop near Rainbow Bay and stayed in this lovely location just around the corner. Alison and Keith were as helpful as could be in every way. They made sure our (small) requests were attended to right away. The accommodation was just what we wanted - a bedroom and bath each, a modern fully-equipped kitchenette,...

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1Thank Clear-Direction
Burlington, Canada
Reviewed 1 April 2016

These apartments offer everything you need to enjoy comfortable holiday. Our apartment was a deluxe one, it was updated and we found it sufficient for the length of our stay (4 nights). Kitchen was very well equipped, the whole place was clean and the staff Alison and Keith were very helpful and professional. The only thing we would say was...

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3Thank Bohunka1969
Reviewed 23 January 2016

We have just returned from our ten day stay at The Bay Apartments Rainbow Bay. Alison and Keith were great and friendly hosts. The Apartment was first class and the location for the beach and shops was perfect for us and our two boys aged two and five. I would recommend Coolangatta and Rainbow Bay for a fantastic family holiday,...

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2Thank Andrew E
Ballarat
Reviewed 9 September 2015 via mobile

We had a lovely family holiday with our 2 children. We stayed in a delux 2 bedroom apartment. It had everything we needed. The pool was a little cold, so we spent most of our time in the warm spa. A short stroll to the beach. Much cheaper than staying on the esplanade. Nice and quiet and the corner shops...

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3Thank Sel15
New South Wales, Australia
Reviewed 28 June 2015 via mobile

I have stayed in lots of holiday apartments with my husband and four children and never ever have I been confronted with such an aggressive manager (Keith). Having read other people's experiences here I am surprised he has returning guests. What Keith seems to forget is that he is managing a property in a seaside location with surfers staying there...after...

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2Thank Mummytofour
rainbowCoolangatta, Manager at The Bay Apartments, responded to this review

In response to your review I would like to comment that one of the things we ask guests to adhere to is entering the building through the basement when wet and with surfcraft. This is simply for safety reasons-to avoid slippages and potential knocks. We explain this to our guests on arrival and give them paperwork that explains this also....

Wollongong, Australia
Reviewed 19 February 2015

My husband and I recently stayed at The Bay Apartments for a weekend while visitng the area for a wedding. What a gorgeous part of Austraila! The 2 bedroom unit which was booked directly with the managers was fantastic. Clean, modern, spacious, quiet and included everything we could possibly need. We had relatives in another unit in the same complex...

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2Thank Kim P
Brisbane, Australia
Reviewed 18 January 2015 via mobile

We booked unit 10 at The Bay Apartments through Rainbow Bay Realty and the unit was disgusting. Not clean, ripped screens, dated, missing essential items for a self contained holiday. The owners of this unit seem not to maintain it at all. My sister booked a different unit in the same complex and paid less with linen included in a...

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1Thank Tracy B

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Refrigerator in room
Services
  • Free Parking

Additional Information about The Bay Apartments

Address: 243-253 Boundary St | Rainbow Bay, Coolangatta, Gold Coast, Queensland 4225, Australia
Region: Australia > Queensland > Gold Coast > Coolangatta
Price Range: $131 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Bay Apartments 3.5*
Number of rooms: 27
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Questions & Answers

Questions? Get answers from The Bay Apartments staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No lifts so we stayed ground floor, only a few steps to navigate”
Clear-Direction, 27 Jun 2016 | Read review
“deluxe rooms on higher levels if you do not mind carrying suitcases up the stairs as there are no lifts”
Bohunka1969, 1 Apr 2016 | Read review
“Apartment 36 has a sea view”
815andrewe, 23 Jan 2016 | Read review
“We get a unit that is on the ground level so we don't have to struggle with our suitcases when we leave (filled with shopping) as they don't have a lift”
emmakatewhelan, 24 Sep 2014 | Read review
“Choose a room with street access if you have surfboards.”
jbdaz, 8 Oct 2013 | Read review
5 of 5