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Coral Cay Resort

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#11 of 34 Hotels in Mackay
Certificate of Excellence
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Coral Cay Resort
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148 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Reviewed 1 week ago via mobile

Nice clean motel which was indeed spacious for a family. The motel room was decorated and cleaned well. The receptionist was very helpful in helping us book a room. Although I only stayed for one night, I would comeback.

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Helpful?
Thank Anul P
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Anul, Thank you so much for your lovely feedback. We are so glad to see you enjoyed our modern facilities and spacious rooms! Your kind words have been passed on to our receptionist and she really appreciates the feedback. We look forward to having you stay again. Erin Doyle

Perth, Australia
Reviewed 2 weeks ago via mobile

I have finally stayed at a travellers motel that did not look like it was stuck in the 70's. I couldn't believe the room rate for what I got! I've stayed in country hotels all around Australia where I've paid double the amount and stepped into a 1970's time warp. Not at Coral Cay Resort though... this hotel is excellent...

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Helpful?
Thank Jon W
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Jon, Thank you so much for your lovely feedback! We are delighted to see that you were happy with our modern facilities and felt like you were getting value for your money. Your feedback about our gardens has been passed onto our groundsman who works very hard to keep them looking lovely and who we know will really...

brisbane
Reviewed 2 weeks ago

After localized flooding interrupted a recent road trip we were forced to make an unplanned accommodation stop. A quick search on Wotif threw up Coral Day which we booked. Although close to the A1 our room backed into suburban back streets and was very quiet. Room was modern, very clean and the be comfortable. ( Firm matress which we like,...

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Helpful?
Thank grumpy001
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon, Thank you for your lovely feedback! We are delighted that you were happy with our modern facilities and that you enjoyed a quiet stay. We have passed on your feedback of the room cleanliness to our wonderful housekeepers and have made a special note to let them know about the pillows. Erin Doyle

Rockhampton, Australia
Reviewed 12 December 2016

I have happily stayed at the Coral Cay on a number of occasions and this time was no exception. Great location on the highway, makes it easy to find and to get places. The low cost of the room was amazing given the high standard of furnishings and cleanliness. Will definitely be back.

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Helpful?
Thank LaurenGMattD
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Lauren and Matt! Thank you again for your lovely feedback, it is lovely to see that we are always able to meet your expectations! We have passed on your feedback regarding the cleanliness of our rooms to our fantastic housekeeping staff (our head housekeeping has just celebrated 10 years with us!). Looking forward to your next visit! Wishing you...

Gladstone, Australia
Reviewed 2 December 2016

We stayed here for one night on our way back from Darwin. Lovely clean comfortable rooms in a pretty resort. There is an onsite restaurant which we didn't use and there is a beautiful pool area. The reception staff were really friendly and welcoming. A great place to stay if you're in Mackay and the rate was really reasonable.

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Helpful?
Thank Zannagirl
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon and thank you for your lovely review! Your feedback is greatly appreciated and has been passed on to our reception staff. We look forward to seeing you again on your next adventure! Merry Christmas! Kimberley Powell

Brisbane, Australia
Reviewed 9 November 2016 via mobile

This is a lovely place to stay. The rooms are very comfortable and modern. The beds were lovely to sleep on. The staff are always very helpful. The pool is beautiful and inviting. The dining options are very good, especially for breakfast. I would recommend this motel if you're in town for a few days and will be spending some...

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Helpful?
Thank Courtney B
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon Courtney! Thank you for your great feedback! We are delighted that you were happy with our modern facilities, helpful staff and our $22 buffet breakfast! Hopefully next time you will be able to lay back and enjoy a refreshing cocktail by the pool! Wishing you a merry Christmas and a happy New Year! Kimberley Powell

Gold Coast, Australia
Reviewed 9 October 2016 via mobile

Wanted to stop over in Mackay found the Coral Cay and was very pleased with our choice Great hospitality. Rebecca was incredibly helpful and friendly. We thought about eating out but decided to eat in the restaurant. Best decision every the meal was brilliant and the best cooked steak have had for a long time. Compliments to the chef. Spa...

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Helpful?
Thank poppy1166
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Morning and thank you for taking the time to write us a lovely review! You feedback has been passed directly onto Rebecca and also Nate from our Kitchen team, and was greatly appreciated! We look forward to your next visit to the Coral Cay Resort. Kind Regards, Kimberley Powell

Reviewed 13 September 2016 via mobile

Stayed at this resort recently and was offered a room at a discounted rate for two nights. When I paid the final bill I noticed that the rate was different for the second night. I was told by the staff that they would look into it and let me know as I was in a hurry to catch a plane...

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1Thank Wil H
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Good Afternoon William, Thank you for taking the time to write us a review. This feedback is important to us and has been passed onto management. Have a wonderful rest of your day. Kindest Regards, Kimberley

Reviewed 30 August 2016 via mobile

I booked this place before leaving Brisbane and it was fingers crossed that it lived up to the reviews. We weren't disappointed the staff were absolutely lovely, receptionist and cleaning crew. We loved our room and the surroundings. Was close to city center and other great eating places.

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Helpful?
Thank Leanne A
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Leanne, Thanks for taking the time to write such a great review! I'm glad you enjoyed our facilities and service, all of your lovely comments have been passed on to staff. We look forward to welcoming you again at the Coral Cay Resort. Have a fantastic rest of your week. Kimberley Powell

Newcastle, Australia
Reviewed 27 August 2016

My friend and I spend one night here prior to flying to Sydney the next morning. We found the apartments to be clean, not posh, but there was a nice pool and restauant. It was close to the airport, and KFC and a takeaway shop were over the road. Staff were very helpful. I would stay there overnight again.

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Helpful?
Thank bronte000
Manager C, Front Office Manager at Coral Cay Resort, responded to this review

Hi Bronte, Thank you for taking the time to write your review. I hope you had a wonderful time in Sydney and that we will see you again soon. Wishing you an awesome rest of your week. Kimberley Powell

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Coral Cay Resort

Address: 14-18 Nebo Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $80 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coral Cay Resort 4.5*
Number of rooms: 63
Reservation Options:
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Hotel Style:
#3 Business Hotel in Mackay
#8 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Coral Cay Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground floor rooms in the 250's”
 of 5 bubbles grumpy001, 4 Jan 2017 | Read review
“We had a ground floor room that was fine. I did notice they have a room available for the disabled.”
 of 5 bubbles Rom55, 19 Aug 2016 | Read review
“Rooms at rear would have less traffic noise”
 of 5 bubbles KeenPhotographer-11, 16 Jul 2016 | Read review
“2 bedroom apartments have no street noise.”
 of 5 bubbles debf265, 22 Jun 2016 | Read review
“Go somewhere else”
 of 5 bubbles JeremyW933, 16 Jun 2016 | Read review
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