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Eungella Chalet

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Eungella Chalet
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55 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Mackay, Australia
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 weeks ago

four couples had a great weekend staying at the cabins that are at the back of the Chalet. They were all clean and tidy. great views down the valley and nice and quiet. there was a great grassed area our the front so we had our BBQ and Christmas dinner out doors. the flies were a bit of a nuisance... More 

Thank Veronica K
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you, for your feed back, great to hear you enjoyed your weekend away in the mountains, have a great day Cheers Management More 

Level Contributor
4 reviews
Reviewed 12 October 2016 via mobile

Found the views were very nice, mould in shower, no washing/drying facilities behind apartment rooms, beers were quite expensive and not much selection, meals rather expensive for quantity ( salad is a bit of grated coleslaw and vege is frozen/ packet...not fresh ), no breakfast till 8-9.30. Staff were ok, Traffic and snake hazards while driving in chalet, might hold... More 

Thank Tim R
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back... we will be speaking to the cleaners about the showers thank you for bringing this issue to our attention. No we don't have washing facilities in our cabins however we do have them at The Chalet just ask our friendly staff. We do have a large selection of beer for a country hotel, sorry... More 

Brisbane, Australia
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016 via mobile

We visited Eungella for a few days for a short break but mainly to research some family history. On arrival at the chalet, we were informed that we would be housed in the cabins behind the chalet, not in the chalet as per our booking. We were OK with that and we were not charged any extra. We were definitely... More 

Thank JudyGoo
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back... sorry to hear you didn't like us however our rooms and cabins are clean. The Chalet is an old building with lots of history that is part of it's charm. We run a pub menu as The Chalet as it is a pub with a spectacular view. Sorry our meals were not to your... More 

Batemans Bay, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 September 2016

First impression a little concerning, as it looked a little old, not what we were expecting. Very old world, but comfortable, the view is spectacular. Our room had a view of valley, and was clean and comfortable. The food is average.

Thank MB2010BB
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back.. Enjoy your day Cheers Managment More 

Mackay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 August 2016 via mobile

Was very dissapointed on a recent dinner with family... is such a beautiful place and great scenery but the food was very ordinary...especially for the price...Eungella itself is simply amazing and well worth the visit seen lots.of platypus so peaceful and relaxing

1 Thank Lisa K
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back... sorry we weren't to your liking. Have a great day, Cheers Managment More 

Bribie Island
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 18 August 2016 via mobile

Save your time and money. After hearing people rave about the Devonshire teas and high teas at this place we went to eungella to see the platypus and have morning tea at the Chalet. The place is a dump and our scones were like leather. Didn't finish them as they were so terrible. One to MISS!!

Thank John B
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back, sorry you didn't like us or our scones... We do have lots of customers that do like us however it is impossible to please everyone all the time. It could be more helpful to approach us while you are visiting so we can then find a solution. Enjoy your day. Thank you Management More 

Mollymook, Australia
Level Contributor
131 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 July 2016 via mobile

Lunch or morning tea with fabulous views down the Pioneer Valley. My calamari ceasar salad was excellent as was my hubbies hamburger. Service with a small, stay a while or a short time, terrific photo opportunities and wonderful historic photos too. Recharge before hitting some top walking trails

Thank Lovista
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your positive feedback, great to hear you enjoyed your lunch, the view, the bush walks at Eungella and our historical photos. Hope to see you again soon, enjoy your day. Cheers Managment More 

Doubleview, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2016 via mobile

The food portion sizes were very generous and tasted nice. Remembering this is a pub. The beer was cold and the staff were friendly. The pub itself was very clean and well maintained. The view was awesome and the art was worth a look. Worth a visit if you are in Mackay

Thank jaslaw238
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back ... great to hear you enjoyed your stay. Have a great day, Cheers Managment More 

Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2016

The room was clean and tidy and with two bedrooms had plenty of space for the family. Plenty of facilities oven, microwave etc so fully self contained (a good thing as we came to find as eateries/cafes in eungella are ........ average at best). Cabin came with a bucket of fire wood for the fire along with fire starters and... More 

Thank Pat A
Mackay Eungella C, Manager at Eungella Chalet, responded to this review

Thank you for your feed back and that you enjoyed lots of things about your stay. I will be investigating the beds in the mentioned cabin and put in a request to the cabin owner to have the mattresses replaced. Enjoy your day, cheers Managemnet More 

Mackay, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2016

Service was great, the view is amazing and atmosphere. We would come back for a drink but not again for breakfast - The breakfast is expensive for what you get, wasn't very good and not much choice. After the drive up the range it's a nice spot to stop.

1 Thank dita16
Mackay Eungella C, Front Office Manager at Eungella Chalet, responded to this review

Great to hear you enjoyed the view, atmosphere and our friendly staff. Thank you for your feed back regarding our breakfast & prices. Sorry it wasn't to your liking however we haven't had a price rise on any of our menu's for over 3 years and are very competitive with our local competition. We have 8 different choices on our... More 

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All Traveller Photos (47)
Hotel & Grounds (13)
Dining (4)
View from Room (5)
Room/Suite (1)
Bathroom (1)
Other (23)

Management photos: Courtesy of the property manager

All Management Photos (3)
View from Room (1)
Other (2)
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  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Free Parking
  • Multilingual Staff

Additional Information about Eungella Chalet

Address: Dalrymple Heights, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Number of rooms: 13
Also Known As:
Eungella Chalet Hotel Mackay
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Questions & Answers

Questions? Get answers from Eungella Chalet staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabins 1 2 3 4 one bedroom really great view. bit of a walk to carpark is worth it.”
 of 5 bubbles VeronicaK557, 16 Nov 2016 | Read review
“Cabins 1 & 2 have unhindered views of the valley but all cabins have lovely views”
 of 5 bubbles 972vickig, 31 Oct 2015 | Read review
“Make sure you have a room with views out the front.”
  • Dusk view from Eungella Chalet
 of 5 bubbles brightonchris1, 9 Jun 2015 | Read review
“check it first”
 of 5 bubbles Cybs60, 19 Nov 2014 | Read review
“In winter, a cabin with a fireplace is a must!”
  • Cabin no. 1
  • Breakfast with a view
  • Landscape view from the Chalet
  • View from outside the cabin, overlooking the Chalet
 of 5 bubbles Tigerlilly8, 26 Jun 2014 | Read review
5 of 5