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The Shores Holiday Apartments

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75 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Berchtesgaden, Germany
Reviewed 5 October 2016

Nice and spacious rooms, equipped with everything one could need. Acccess to the beach, very friendly staff at the reception, with answer to every question. Only our time there was too short to enjoy.

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Helpful?
Thank aspitz_262488
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

Thanks for the positive review. We try to make all our guests experiences at The Shores Holiday Apartments as special as possible. We hope you get a chance to return and have a longer break in the future.

Melbourne, Australia
Reviewed 20 September 2016

We would return in an instant. Loved the place and the location. Had our own private beach really !! The unit was well set up and the kitchen had everything we could possibly need. No negatives at all that we could see.,

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Helpful?
Thank lynhock
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

Thanks for the wonderful review. We just love hearing from guests who enjoyed their stay. Hope we get a chance to welcome you again another time.

dysart australia
Reviewed 20 September 2016

I adored staying there with the tennis courts, pool and beach and peace and quiet and helpful, friendly staff, I would stay there more regularly if it was around $200 per night more than that becomes more of a rare treat.

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Helpful?
Thank michaececolini
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

We are delighted with your positive feedback. Thank You. Next time you are thinking of visiting Mackay give us a call as we offer a discounted rate for guest who book directly rather than through online booking sites. You may be surprised at our book direct rates.

Yeppoon
Reviewed 20 September 2016

We stayed during the large Queensland Mining Expo in Mackay in July. It was great to get away from the town centre. Walk along the beach and relax after a long days work. Would be great for a holiday to enjoy more of the facilities on offer. Staff where also very friendly and it was a quiet place to stay.

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Helpful?
Thank 701laurenk
Kerryn B, General Manager at The Shores Holiday Apartments, responded to this review

Thank you for taking the time to post a review on Trip Advisor and for the great comments. Much appreciated by Peter and myself. We hope you get a chance to return for a holiday at The Shores to make use of more of our facilities.

Java, Indonesia
Reviewed 4 July 2016

We have stayed in the 2 bedroom beachfront apartments a couple of times. The apartments are well equipped and comfortable although somewhat expensive. The undercover barbeque is excellent as are the grounds and tennis court. The place has a couple of brickbats; each time we have stayed we have had to sweep the outside areas on arrival; there are ants...

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Helpful?
Thank ecconcobbler
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for taking the time to review our property and the positive feedback about the apartments and facilities. If you feel our rates are expensive my suggestion is to phone us directly to book for the best rates. When booking online there are always additional costs that are born by the property. My apologies about the ants and sand outside...

Adelaide, Australia
Reviewed 17 May 2016

Looking for a place to stay in Mackay on our road trip through Queensland and came upon the Shores. Booked for three nights originally but love the place so much we stayed for more. Two story appartment was great with all the facilities to be self contained loved the massive bathroom, walking out the back door to the swimming pools...

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Helpful?
Thank Diana219
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for the wonderful review. Looking forward to seeing you again.

Reviewed 9 May 2016

We love The Shores apartments at Blacks Beach. The units are comfortable and well equipped, the gardens and pool areas are well kept and lush and best of all, the magnificent Blacks Beach is right there. The managers are extremely helpful and friendly and we go back to stay there time and time again. Without doubt our favorite place to...

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Helpful?
Thank Liz W
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for the wonderful review. We appreciate all feedback from our guests, but especially positive comments. The Wifi strength can be a bit touchy depending on where you are in a unit and how close you are to the external aerials. All our buildings have core filled walls for cyclone protection, which can interfer with the strength of the signal....

Toowoomba, Australia
Reviewed 3 May 2016

Units are a bit dated but are very big and well priced with all amenities. Great for kids as there are 2 pools and heaps of grass for them to run around. The hosts were very helpful. Quite location. Shops not too far away to go grocery shopping. It suited us and we will go back. Would recommend for families.

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Helpful?
Thank melaniefourstar
Kerryn B, Manager at The Shores Holiday Apartments, responded to this review

Thanks for the positive comments. Hopefully next visit you get to stay in one of the many refurbished units. We continually encourage our unit owners to upgrade their units. We look forward to welcoming you another time.

Townsville, Australia
Reviewed 2 May 2016

Don't stay here unless management has changed. I was one of a large group of families staying at the accommodation and no one had a pleasant weekend. Broken furniture, dirty bathrooms, dodgy electrical work and poor staff contact.

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Helpful?
Thank rebecca_edwards81
Kerryn B, Owner at The Shores Holiday Apartments, responded to this review

My sincere apologies if you felt our management was lacking. It's certainly not the response we usually receive. We are the owner/managers, so try to go out of our way to please all our guests as our business relies very heavily on providing great customer service. I was working the weekend you, and two other units of ladies and young...

Townsville, Australia
Reviewed 2 May 2016

Our 4 boys aged 16 to 9 enjoyed the outdoor activities the Shores offered. They spent time fishing off the beach, Tennis, swimming in the tropical pool area and hunting for dead twigs and branches for the fire pit. The BBQ area and games of Boules just topped off a great week.

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Helpful?
Thank sandyp635
Kerryn B, General Manager at The Shores Holiday Apartments, responded to this review

Wonderful to see such a lovely review. Thanks for your positive feedback.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Shores Holiday Apartments are spacious two bedroom fully self contained units, in a quiet, peaceful, location offering absolute beachfront accommodation. The large outdoor recreation area is an ideal setting for relaxing around the pools, playing tennis, jogging, fishing, barbecuing, or leisurely walks along beautiful Blacks Beach. The Shores is just a couple of minutes walk to shops, restaurants, and the local Hotel. All units have free wifi, Foxtel TV, two televisions, in unit laundries and lots more. A perfect get away for singles, couples and families. ... more   less 

Additional Information about The Shores Holiday Apartments

Address: 9 Pacific Drive | Blacks Beach, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $144 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Shores Holiday Apartments 4*
Number of rooms: 25
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Hotel Style:
#4 On the Beach Hotel in Mackay
#11 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from The Shores Holiday Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two story apartments are great”
 of 5 bubbles Diana219, 17 May 2016 | Read review
“All units short walk to beach...”
 of 5 bubbles Flen1953dera, 27 Apr 2016 | Read review
“If stairs are a problem ask for a ground floor unit”
 of 5 bubbles megg40, 3 Jan 2016 | Read review
“The townhouses are a very spacious design, love the large upstairs master bedroom and verandah among the swaying palmtrees...”
 of 5 bubbles JurgenH837, 15 Dec 2015 | Read review
“Town house was great”
 of 5 bubbles Aubrey_13, 24 May 2015 | Read review
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