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Ocean International Hotel

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1 room 2 adults 0 children
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Ocean International Hotel
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
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Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Arrived at 24hour reception for no one to be on reception, walked around couldn't see anyone? Ended up calling the main hotel phone for someone to eventually walk out from a function room after phone ringing for a couple of minutes. This lady was lovely once she arrived! A phone was sitting on counter no instruction, something had been written...

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Thank JKennett28
Wantirna, Australia
Reviewed 1 March 2017

Comfortable, spacious room. Excellent seafood platter and service in Galleons restaurant. Not much else nearby but very close to Harrup Park Country Club, which is what I wanted. Taxi to Marina was not expensive, but airport was more than expected for such a short distance.

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Thank David M
Brisbane, Australia
Reviewed 1 March 2017 via mobile

The staff always makes you especial as soon as you step in the the front door. Paula is ever so helpful. There is nothing too hard for the lady. The hostess is the best hostess in Mackay!!! Well done staff!! Dinner was amazing and breakfast. Love you newly refurbished room. Love the higher level though ha ha

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Thank Bella E
Reviewed 25 January 2017 via mobile

We are locals but we had the best Australia Day having a swim and a beautiful lunch. I was 10min from home but I felt like I was miles away on holiday and the kids loved it. A great poolside menu with a mix of light meals but you also have a full lunch menu as well so it suits...

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Thank Jodie A
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your lovely review. Glad to hear you had the best Australia Day having a swim and a beautiful lunch. I agree, the tropical poolside atmosphere does make it feel like you are miles away on holidays and as always the kids love it. Look forward to seeing you again soon.

Kingscliff, Australia
Reviewed 17 January 2017

Clean rooms, and very lovely staff - kind and helpful. Cheap cheap off peak rates and group booking rates, lovely food - yummy coffee. You can hear the ocean & walk to the beach. Nice pool & area to relax, kid friendly.

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Thank dkc013
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thanks for your review. Such a pleasure to hear your compliments, we are fortunate to have very lovely staff - kind and helpful. The beach and pool is a great way to relax and kids are always welcome. Look forward to seeing you again.

Copenhagen, Denmark
Reviewed 15 January 2017 via mobile

Staff is great and location is nice. But the hotel looks and feels like it was very fancy 15 years ago and nothing has really happened since. Pool needs cleaning and room needs a makeover. Did not try the restaurant.

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Thank apbrasmussen
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your review. Glad that you found our staff great and location nice. Our pool is serviced on a regular basis however we will pay even more attention to it to ensure it is cleaned at all times. Being an older building a makeover would be ideal, although our rooms are quite spacious, clean and well maintained.

Singleton, Australia
Reviewed 3 January 2017

My wife, two teenage sons and I stayed on the 4th floor for one night with the room clean and adequate. The hotel is visually ‘tired’ from age with the restaurant overpriced compared to nearby alternatives; we were meeting friends at the hotel for dinner however chose elsewhere after reviewing the menu. My sons enjoyed the pool and reliable free...

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Thank Adrian2016Traveller
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed our "quiet location with lovely sea breezes" and the boys enjoyed the pool and reliable free Wi-Fi. We look forward to seeing you again on you next visit to Mackay.

Cairns Region, Australia
Reviewed 23 November 2016 via mobile

Ocean International is located at the southern end of Mackay – close to the airport and stadium but more importantly located on one of the few really nice beaches in Mackay. There is plenty of car parking and access is easy from the main road. There is plenty of formal and informal meeting areas ranging from a conference room to...

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Thank Graham B
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you so much for reviewing Ocean International Hotel. Glad you enjoyed our beach location, large rooms and overall experienced " A great place to stay". We are very fortuate to have a sensational restaurant that loacals rave about, we try to give everyone the best experience we can and this is attributed to the efforts of our "friendly helpful...

Zilzie, Australia
Reviewed 19 November 2016 via mobile

If you follow my reviews I really do try to be fair. The hotel is clean and the rooms are quite large , great location near the beach no roads to cross so that's great It has a nice bar area near the pool and the pool looks great and well maintained. Neat and tidy gardens with abundance of nice...

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Thank johnsy123aus
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your review of our hotel. Glad to hear you you thought the hotel is clean, rooms are quite large and a great location near the beach. It was disappointing to hear our service was slow and the eggs over cooked, we pride ourselves on delivering a high level of customer service and unfortunately on this occasion we...

Reviewed 14 November 2016

we found this motel very friendly the staff were amazing. we found the room was clean neat and tidy thank you cleaners. we ate in the very well presented restraint the food was incredible. we found the view from our room great

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Thank Judy D
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review Judy! Great to hear you enjoyed your stay with us, we will pass your feedback onto the staff! We look forward to welcoming you back!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Ocean International Hotel

Address: 1 Bridge Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $130 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean International Hotel 4*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Mackay
#11 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Ocean International Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are family rooms with cooking facilities, & rooms for Bridal suites I believe also.”
dkc013, 17 Jan 2017 | Read review
“Ask for level 4 or 5 facing the ocean”
Adrian2016Traveller, 3 Jan 2017 | Read review
“higher floors have best view”
judyd226, 14 Nov 2016 | Read review
“we were on the top floor with a sea view”
MLC119, 14 Nov 2016 | Read review
“They are all good but if you want to see the water, get Level 4”
mackapacca, 8 Sep 2016 | Read review
5 of 5