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Ocean International Hotel

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Ocean International Hotel
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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Kingscliff, Australia
Reviewed 3 days ago NEW

Clean rooms, and very lovely staff - kind and helpful. Cheap cheap off peak rates and group booking rates, lovely food - yummy coffee. You can hear the ocean & walk to the beach. Nice pool & area to relax, kid friendly.

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Helpful?
Thank dkc013
Copenhagen, Denmark
Reviewed 5 days ago NEWvia mobile

Staff is great and location is nice. But the hotel looks and feels like it was very fancy 15 years ago and nothing has really happened since. Pool needs cleaning and room needs a makeover. Did not try the restaurant.

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Helpful?
Thank apbrasmussen
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your review. Glad that you found our staff great and location nice. Our pool is serviced on a regular basis however we will pay even more attention to it to ensure it is cleaned at all times. Being an older building a makeover would be ideal, although our rooms are quite spacious, clean and well maintained.

Singleton, Australia
Reviewed 2 weeks ago

My wife, two teenage sons and I stayed on the 4th floor for one night with the room clean and adequate. The hotel is visually ‘tired’ from age with the restaurant overpriced compared to nearby alternatives; we were meeting friends at the hotel for dinner however chose elsewhere after reviewing the menu. My sons enjoyed the pool and reliable free...

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Helpful?
Thank Adrian2016Traveller
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed our "quiet location with lovely sea breezes" and the boys enjoyed the pool and reliable free Wi-Fi. We look forward to seeing you again on you next visit to Mackay.

Cairns Region, Australia
Reviewed 23 November 2016 via mobile

Ocean International is located at the southern end of Mackay – close to the airport and stadium but more importantly located on one of the few really nice beaches in Mackay. There is plenty of car parking and access is easy from the main road. There is plenty of formal and informal meeting areas ranging from a conference room to...

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Helpful?
Thank Graham B
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you so much for reviewing Ocean International Hotel. Glad you enjoyed our beach location, large rooms and overall experienced " A great place to stay". We are very fortuate to have a sensational restaurant that loacals rave about, we try to give everyone the best experience we can and this is attributed to the efforts of our "friendly helpful...

Zilzie, Australia
Reviewed 19 November 2016 via mobile

If you follow my reviews I really do try to be fair. The hotel is clean and the rooms are quite large , great location near the beach no roads to cross so that's great It has a nice bar area near the pool and the pool looks great and well maintained. Neat and tidy gardens with abundance of nice...

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Helpful?
Thank johnsy123aus
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your review of our hotel. Glad to hear you you thought the hotel is clean, rooms are quite large and a great location near the beach. It was disappointing to hear our service was slow and the eggs over cooked, we pride ourselves on delivering a high level of customer service and unfortunately on this occasion we...

Reviewed 14 November 2016

we found this motel very friendly the staff were amazing. we found the room was clean neat and tidy thank you cleaners. we ate in the very well presented restraint the food was incredible. we found the view from our room great

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Helpful?
Thank Judy D
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review Judy! Great to hear you enjoyed your stay with us, we will pass your feedback onto the staff! We look forward to welcoming you back!

Luton, United Kingdom
Reviewed 14 November 2016

Convenient location for town centre and airport.The rooms were spacious, clean and were serviced every day. All the staff were friendly and helpful and there was on site laundry facilities. The restaurant was usually busy and the food was excellent. I used the hotel as a base to visit my wife in hospital and a planned 7 day stay morphed...

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Helpful?
Thank ML C
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review. Pleased to hear that you enjoyed your stay with us even though it was under unfortunate circumstances. We hope that Mrs C is fully recovered and keeping well. All the best to you both!

Burleigh Heads, Australia
Reviewed 27 October 2016 via mobile

Good location - great staff - surprisingly excellent ( I don't throw that word around lightly in reference to food #highlyfussy) Rooms clean good view - restaurant pleasant decor overlooking lagoon style pool with waterfalls Next time in Mackay will definitely stay again

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Helpful?
Thank Tracey E
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your review Tracey. Great and Excellent are wonderful compliments to our staff and Chef's which have passed on to them. We look forward to welcoming you back to the Ocean International!

Mackay, Australia
Reviewed 17 October 2016 via mobile

Yummy meals and great service:) Beside the ocean. Lovely meal selections and yummy cocktails. Will be coming back again. Dinner had beside the pool. Have been a number of times and always great to visit

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Helpful?
Thank Sharleen C
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for your great review Sharleen! Its always nice to pass this kind of feedback onto our staff! We look forward to seeing you again for dinner and cocktails by the pool!

Gold Coast, Australia
Reviewed 5 October 2016

We stayed overnight at the hotel waiting for an early air port departure. Large, clean rooms, great views and a delicious breakfast. Good value too. would recommend to anyone who doesn't mind a slightly older style building.

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Helpful?
Thank MrsKim59
Kevin C, Front Office Manager at Ocean International Hotel, responded to this review

Thank you for taking the time to leave a review, we are pleased to hear that you enjoyed your time with us even though that early flight did cut it short! We hope to see you again one day!

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Ocean International Hotel

Address: 1 Bridge Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Price Range: $121 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ocean International Hotel 4*
Number of rooms: 46
Reservation Options:
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Hotel Style:
#4 On the Beach Hotel in Mackay
#12 Luxury Hotel in Mackay
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Questions & Answers

Questions? Get answers from Ocean International Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“there are family rooms with cooking facilities, & rooms for Bridal suites I believe also.”
 of 5 bubbles dkc013, 17 Jan 2017 | Read review
“Ask for level 4 or 5 facing the ocean”
 of 5 bubbles Adrian2016Traveller, 3 Jan 2017 | Read review
“higher floors have best view”
 of 5 bubbles judyd226, 14 Nov 2016 | Read review
“we were on the top floor with a sea view”
 of 5 bubbles MLC119, 14 Nov 2016 | Read review
“They are all good but if you want to see the water, get Level 4”
 of 5 bubbles mackapacca, 8 Sep 2016 | Read review
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