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Ocean Resort Village

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7 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Mackay, Queensland, Australia
Reviewed 5 February 2016 via mobile

Extremely unprofessional and unbelievably dumb and rude staff. I wasn't expecting much, considering the price - just looking for a place to sleep. But this place takes the cake for being the worst accommodation experience I've had. Booked a month in advance, gave all my details including credit card number. Arrived to an empty office after a long drive from...

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Thank Satsuki I
Mackay, Australia
Reviewed 16 July 2015

I didn't have high expectations when I booked. It was clean, quiet ( except for the visitors to the bin outside my front door), and it was what I paid for. If you are looking somewhere basic as a place to cook a feed and put your head down for a short stay in rocky this is it. The only...

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Thank 2ctalking
QLD Australia
Reviewed 26 June 2015

Apparently giving your contact details, credit card number, dates you want to stay (all a month in advance!) and following up with a confirmation phone call aren't enough to secure a reservation at this resort. Family members arrived after a long drive to be told there was no room because the "booking wasn't complete" is unbelievable. Give this one a...

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Thank karen h
Reviewed 21 June 2015 via mobile

We booked a room here over a month in advance. We drove the 11 hours up from Brisbane and arrived mid afternoon to an abandoned office with a number posted on the wall to call if no one was there which we did. We got the message bank several times and left a message. We finally got a call back...

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Thank Samuel_lloyd_90
Reviewed 16 September 2014

We not provided with enough blankets and when we asked for more they were extremely rude and hostile. they were rude from the getgo to ourselves and the children.They screwed up our booking and told us that we should be grateful that they were able to squeeze us in when it was clearly their mistake. Don't stay there unless you...

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5Thank karen, qld
Wollongong, Australia
Reviewed 7 October 2013

Yes its correct this property is very run down. The web site looks great with all the awards its won (the last in 2000) but its not award material now. Our Villa was really old & out dated. The the kitchen was so old, the oven cook top elements were rusted. With the rest of the villa, the floors were...

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4Thank Kerri O
Reviewed 4 May 2013 via mobile

It seems this way, workers, not holiday makers in Mackay. Given what accom options are available if you want to stay for a week, this is one of the more reasonable (in Mackay terms!). The location is ok, not far to the city and you can walk on the beach - only around a 500m walk. Good if you like...

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2Thank Ninjasintravel

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Amenities

Room types
  • Kitchenette

Additional Information about Ocean Resort Village

Address: 5 Bridge Rd, Mackay, Queensland 4740, Australia
Region: Australia > Queensland > Mackay
Number of rooms: 34
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Questions & Answers

Questions? Get answers from Ocean Resort Village staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“right hand turns out of this site can be a bit of a challenge - tturn left and chuck a U turn at the lights for safety sake.”
 of 5 bubbles 2ctalking, 16 Jul 2015 | Read review
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