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Ibis Styles Mt Isa Verona

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Ibis Styles Mt Isa Verona
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143 Reviews from our TripAdvisor Community

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There are newer reviews for Ibis Styles Mt Isa Verona
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Showing 141: English reviews
Brisbane, Australia
Reviewed 22 March 2016

Bed was comfortable, air con was fantastic. Great that it included breakfast. Bathroom was awful, ceiling falling in, gaps between walls, old tiles looking grubby. The shower!!! OMG. Ibis Mt Isa definitely needs updating.

Review collected in partnership with Ibis Hotels
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Helpful?
1Thank Patrizia M
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for your feedback. We appreciate the feedback in relaiton to the bathroom and will address the issues mentioned. Hope your stay in Isa was pleasureable and hope to see you next time you are in town. Kind Regards Laura Ousby

Ballina, Australia
Reviewed 3 March 2016

The hotel is in a great position, in the centre of town. The first room I had was meant to be a "deluxe queen" but it was very noisy from a refrigeration unit outside the window and smelt strongly of stale smoke and mould. The receptionist was not very helpful, but did reluctantly change my room to a much more...

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Helpful?
Thank lynne d
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for your feedback. My apologies the first room was not up to our normal high standards. We hope you enjoyed your stay in our executive rooms and we have the opportunity to host you the next time you are in the Isa. Kind Regards Laura Ousby

Queensland, Australia
Reviewed 14 February 2016

We stayed at this hotel as we were attending a function in the same venue. After a long drive from the east coast (14 hours), this hotel was a welcome sight. The front desk staff were friendly without being overbearing. The cold bottles of water were most welcome! The room was a decent size, clean, and comfortable. We were given...

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Helpful?
Thank Sharon C
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for your feedback. We are delighted to hear both the accommodation and function were a success at the hotel. We hope to see you next time you are in the Isa. Kind Regards Laura Ousby

Brisbane, Australia
Reviewed 1 February 2016

I was here for work and stayed five nights. Overall the service and staff were fantastic. Steph in the restaurant was amazing every night ensuring I had a table for dinner. There were only two staff serving the bar, restaurant and delivering room service yet no one was left hanging. I'd definitely stay here again.

Review collected in partnership with Accorhotels.com
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1Thank FreqFlyer72
Brisbane, Australia
Reviewed 27 January 2016 via mobile

The hotel is an older building that's been nicely renovated and the hotel room was attractively furnished and clean. The highlight was the staff who were welcoming and helpful after a long day of driving to Isa. Recommended.

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Helpful?
Thank Iottola
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for your feedback. We have passed your comments on to the team who are delighted you enjoyed your stay. Hope to see you again in the Isa in the future. Kind Regards Laura Ousby

Canada
Reviewed 29 December 2015

Nothing outstanding about the hotel other than the executive rooms have been re-modeled (great showers). the air-conditioning is excellent as a was 44 and was able to keep my room nice and cool. Room was very comfortable and the room was very clean. The parking lot is a bit of an issue (several signs stating you are parking at your...

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Thank dad-jicase
VeronaGeneralManager, Front Office Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for taking the time to tell us about your experience at the ibis Styles Mt Isa Verona. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Broome, Australia
Reviewed 11 December 2015 via mobile

We stayed for one night on our way through and were greeted by a very helpful staff member. We had a great family room on the 3rd floor, plenty of space for us all. Nice comfortable bed and freshly renovated bathroom. Continental breakfast is included and was very good.

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Thank Sarah O
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for feedback. We hope the rest of your journey was a success and we hope to see you next time you are passing through the Isa. Kind Regards Laura Ousby

Reviewed 19 November 2015

Had a 2 night stay here, the room was very clean, large. Continental breakfast was included and had everything you needed without ordering a hot breakfast. Dined the first night a little slow for what I had ordered but the meal was very nice, ordered room service the next night thinking it would be a l little quicker but waited...

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Helpful?
Thank Susan T
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for your feedback Susan. We hope you enjoyed your time in the Isa and hope to see you again if your passing through. Kind Regards Laura Ousby

Reviewed 2 November 2015 via mobile

I stayed for one night. The room was 359 on the third floor. it was clean, tidy and spacious. The service was nice. the downsides are that the room only has two power points and the sheets are scratchy. i got the cooked breaky option in the morning, too greasy for my taste

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Helpful?
Thank cameron h
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for feedback Cameron. We are happy you enjoyed your stay with us and hope to see you Mount Isa in the near future. Kind Regards Laura Ousby

Queensland, Australia
Reviewed 25 October 2015

Called in just before midday to see if any lunch was available here. No staff at reception desk (a call button was available), bags of clothes and hats with used drink cups scattered in reception area. Managed to walk all through the hotel to try and find someone without being challenged, eventually went back to reception and used call bell...

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Helpful?
Thank zdardi
VeronaGeneralManager, General Manager at Ibis Styles Mt Isa Verona, responded to this review

Thank you for taking the time to leave a review. I would first like to apologise for the experience you received when visiting us recently. We pride ourselves on our friendly and welcoming customer service and I am disappointed this expectation wasn't met. I would like to if you have the time to discuss your experience and get further feedback....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Ibis Styles Mt Isa Verona

Address: Cnr of Rodeo Drv and Camooweal Sts, Mount Isa, Queensland 4825, Australia
Region: Australia > Queensland > Mount Isa
Price Range: $117 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Styles Mt Isa Verona 3.5*
Number of rooms: 57
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from the lifts”
 of 5 bubbles wajela, 20 Sep 2016 | Read review
“Ask for a view of the mine, if that's your thing. Corner rooms are especially good”
 of 5 bubbles RT-Whanganui, 10 Aug 2016 | Read review
“Try not to get a rear room as the car lot opposite has reversing sounders going for 20 mins at 6am...”
 of 5 bubbles pomerz, 12 Jun 2016 | Read review
“I understand rooms are being upgraded? Perhaps ask for a renovated room.”
 of 5 bubbles randy1942, 22 Apr 2016 | Read review
“Ask for a refurbished room, if not then one on the second floor. Join the loyalty programme for free wifi.”
 of 5 bubbles lynned478, 3 Mar 2016 | Read review
5 of 5