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Burke & Wills Hotel

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Traveller (66)
Room & Suite (33)
Dining (6)
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Overview
  • Excellent22%
  • Very good50%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“centre of town”(21 reviews)
“rooms are small”(5 reviews)
“spa room”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (275)
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131
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6
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LanguageEnglish
61
131
56
19
6
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All reviewscentre of townrooms are smallspa roomcentral locationcountry townold world charmwater pressure in the showera bit tiredroom servicereception areathe main streetbiscuitscomfy bedbusiness triplarge tvgood sizeoff street parking
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11 - 15 of 273 reviews
Reviewed March 22, 2017 via mobile

My son and I stayed in the hotel for one night. The staff are polite and very friendly but the place is sadly very run down and in desperate need of immediate renovations. There is a bar and restaurant which look very dilapidated with worn...More

Thank Sandy H
Response from Hgroup, Public Relations Manager at Burke & Wills HotelResponded April 26, 2017

Dear Sandy H, Firstly we would like to thank you for taking the time to leave a review. Yes the hotel is in need of a renovation which is why we are scheduled to refurbish it this year. Hopefully the re-design will solve all the...More

Reviewed March 19, 2017

OK. Yes it's an old building, but like an aging hollywood actress you can only tell if you look very very closely. Think of it more as refined and elegant, without the intimidation. The staff were friendly and professional, the rooms spotless, bed super comfortable,...More

Thank peppermintschnapps
Response from Hgroup, Public Relations Manager at Burke & Wills HotelResponded April 26, 2017

Dear peppermintschnapps, Thank you for taking the time to leave a wonderful five star review. We are so pleased to hear you enjoyed so many aspects of the Burke and Wills Hotel. We will be sure to pass your kind words onto the entire team....More

Reviewed March 17, 2017

I have stayed here several times for business. Burke and Wills is very dark, dated and old. Does not have a good energy about it. I almost panic because the lift seems to stall and take forever to open-take the stairs if you're mildly claustrophobic...More

Thank Lost_in_Utensils
Response from Hgroup, Public Relations Manager at Burke & Wills HotelResponded April 26, 2017

Dear Lost_in_Utensils, Thank you for taking the time to leave your valuable review. Please accept our sincere apologies for the problems in which you had with your stay. Renovations are scheduled for this year to give the hotel a much needed update. In regards to...More

Reviewed March 12, 2017 via mobile

Been coming here for years .. old fashioned quality and service .. clean affordable accommodation country standards.. located in the heart of the city.. great staff and friendly.. there's a make over coming .. please let's hope that we dont loose the old fashion romance...More

Thank Narelle E
Response from Hgroup, Public Relations Manager at Burke & Wills HotelResponded April 26, 2017

Dear Narelle E, Thank you for taking the time to leave a lovely four star review. We are so pleased to hear you enjoy so many aspects of our hotel. Rest assured the renovations will simply be a face lift, keeping the heritage of the...More

Reviewed March 12, 2017

Iron burns on carpet, could only watch television if sat on pillows on the bed and watched it reflected in the mirror. True story! Had to borrow chairs from corridor in order to sit down. Lovely large towels. Wonderful team of staff throughout. Hope management...More

Thank DaphiesDucks
Response from Hgroup, Public Relations Manager at Burke & Wills HotelResponded April 26, 2017

Dear DaphiesDucks, Firstly thank you for taking the time to leave a review. We apologise for the problems you had with the room. We will be renovating the hotel this year and have taken your issues into account with the re-design. We do however appreciate...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Conference Facilities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$103 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Toowoomba
#9 Romantic Hotel in Toowoomba
#11 Business Hotel in Toowoomba
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Toowoomba
#9 Romantic Hotel in Toowoomba
#11 Business Hotel in Toowoomba
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (33)
Dining (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Take their advice seriously and don't park under the tree - the birds are lovely but not on your paint..."
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"I found the Rooms small noisy lots of trucks at night, no views sorry."
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"Haven't stayed often enough to build up an idea of this."
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"Ask that not adjacent to lift well. Noise all night through the wall."
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