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Hotel Launceston

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Hotel Launceston
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447 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Reviewed 21 January 2017 via mobile

We stayed for three nights. Our room was very new. Modern facilities. Huge king size bed, massive pillows and towels. Easy parking at the back. Right across from the beautiful city park. It also has a lovely bar downstairs where you can enjoy a drink before a meal in The Titanium Restaurant. 🖒🖒

Thank Lutana
TasMarketingManager, General Manager at Hotel Launceston, responded to this review

Thank You Lutana for your feedback

Sydney, Australia
Reviewed 19 January 2017

From the outside looks are deceiving but inside the level of comfort and service from the staff at this hotel. In addition the food at Titanium Restaurant/Bistro was really good and unparalleled in my experience by launceston standards, the wait staff and chefs were extremely professional and good at what they do. If staying I would request floors 1 -2...

Review collected in partnership with Accorhotels.com
Thank lucash792
TasMarketingManager, General Manager at Hotel Launceston, responded to this review

Thank you for your honest feedback

Reviewed 17 January 2017 via mobile

We stayed in room 116 which is like a small apartment very clean and modern even a chandelier looking light over a beautiful deep bath. Reception staff were very friendly and welcoming. The only negative was its very noisy with traffic but really if you are staying on a main road you should expect that. The bed was king size...

Thank bigbear1010
Management response:

We very much appreciate your comments regarding your stay at the Mercure Launceston. It is always a pleasure to receive positive feedback and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back.

Melbourne, Australia
Reviewed 16 January 2017 via mobile

Stayed there for two weeks on business and loved every minute. The rooms are new and so clean, comfortable bed, and many pillows to choose from. Excellent room service. It's close to everything. It is one of the few Hotels where the photos of the rooms on their website are not from 50 years ago, what you see is what...

Thank Raquel F
Management response:

We very much appreciate your glowing review Raquel and are delighted to read that you enjoyed everything about your stay here at Mercure Launceston. We look forward to welcoming you back again soon.

Melbourne, Australia
Reviewed 16 January 2017

Stayed in a room overlooking Brisbane Street. Room was clean, modern and comfortable. Small gripes - can't switch (loud) fan off in the bathroom when using it, very irritating. And noisy overlooking the road. Can open windows but too noisy, so need aircon. Wireless was free but not great, dropping in and out. Great position opposite City Park. Okay for...

Thank itsBG
Management response:

Thank you for your positive feedback. We often receive comments of our CBD location being of great convenience to all travellers. It is also wonderful to know you found our location accessible and you appreciated the modern, comfortable and clean room. I apologise for the noisy fan...if this was raised with our reception staff at the time of your stay,...

Perth, Australia
Reviewed 12 January 2017 via mobile

This is an old and dated hotel with old rusty bathroom fittings, hot water system that made lots of noise in the wardrobe, very old room fittings and set up. Noisy part of town with the traffic and the car park lights shined all night into the room - no blockout curtains here. Car park is right next to all...

Thank vickic16
Management response:

Thank you for sharing your experience. It is a pleasure to receive feedback as encouragement to continually strive to improve our services. We are glad you enjoyed the service offered by our staff, along with our restaurant and bar. I am sorry you found our economy room a little dated. On your next visit I encourage you to request to...

London, United Kingdom
Reviewed 9 January 2017

We were led to believe we were staying in Mercure Launceston. We associate the Mercure name with a certain, reasonable standard. However we were extremely disappointed with our stay here. Our room was so dirty. The carpet was covered in stains and grime. There were pubic hairs on the flannels and engrained dirt around the tap and light fixtures. There...

3Thank Juliette H
Sydney, Australia
Reviewed 9 January 2017 via mobile

Stayed there for one night. The hotel has two buildings. One is the Mercure building, we have stayed at the other building. The room smells and even the pillow smells too. Our room is very noisy, as the cars are parked right downstairs. You could even hear people talking when they step outside their cars. Location wise it's pretty good,...

1Thank Miki H
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Thank you for sharing your experience. I am pleased you found our CBD location of convenient to you. Our House Keeping Department prides itself on room cleanliness. I am sorry you found the room to smell, however I trust the room cleanliness was to standard. This will be brought to the attention and address with the HK Manager immediately. Our...

Reviewed 8 January 2017 via mobile

Is very dated and small. If your just looking for somewhere to sleep overnight it will be just fine. Management needs to update their breakfast menu's so you can actually read them. They look like they've been in the same room for 10 years.

Thank Lyn and Eric R
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Thank you for sharing your experience. Management is aware of this, the breakfast menu has recently been edited and is due to be printed and replaced in the Bistro and all hotel rooms. I am sorry you found our complex to be out-dated and not large in size. Our hotel rooms have been under a 3-5 year renovation program. The...

Hong Kong, China
Reviewed 15 December 2016

We flew in from Melbourne and stayed at this Mercure hotel for two nights before heading to the East coast. The hotel does not much offer frills but we had a comfortable stay and would recommend it for the price. The hotel is within walking distance to the town centre (Launceston is small), and to a convenience store as well...

Thank Bacchus852
TasMarketingManager, Public Relations Manager at Hotel Launceston, responded to this review

Hi Bacchus852. I hope you enjoyed your experience of the East Coast of Tasmania! Thank you for your positive feedback on the prompt and friendly welcome you received from us! Thank you, we often receive comments of our CBD location being of great convenience to all travellers. It is wonderful to know you found our location accessible and you appreciated...

98 photos of this hotel

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All Traveller Photos (86)
Room/Suite (26)
Bathroom (11)
View from Room (3)
Hotel & Grounds (3)
Dining (1)
Other (42)

Management photos: Courtesy of the property manager

All Management Photos (12)
Room/Suite (4)
Business Centre/Function Rooms (3)
Dining (3)
Hotel & Grounds (1)
Other (1)


  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Launceston is a dual listed property and is housed within the Mercure Launceston located in Brisbane Street overlooking the leafy City Park. The property is signed Mercure Launceston and its base in the city centre is perfect for business or leisure. The city mall, restaurant precinct, Cataract George, Boag’s Brewery, river cruise terminal, tourist information centre, and other attractions are all a short walk away; or explore the Tamar Valley Wine Route and Northern Tasmania. A dual-branded hotel, Hotel Launceston offers economy and standard rooms for the budget conscious traveller, whilst the Mercure Launceston offers refurbished Superior and Privilege Rooms which can be booked via the Hotels other listing; Mercure Launceston or you may wish to pay for an upgrade on arrival, subject to availability. ... more   less 

Additional Information about Hotel Launceston

Address: 3 Brisbane St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $100 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Launceston 4*
Number of rooms: 27
Reservation Options:
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Also Known As:
Hotel Launceston Tasmania
Hotel Style:
#14 Luxury Hotel in Launceston
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Questions & Answers

Questions? Get answers from Hotel Launceston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request the rooms in the front building.”
Wrighthome, 31 Mar 2017 | Read review
“Upgrade to Mercure Launceston room for views across City Park”
EAMH2016, 7 Feb 2017 | Read review
“Ask for level 2 room”
EmanuelaSavi, 12 Nov 2016 | Read review
“Try for a room on the second level overlooking the City Park.”
MikeF611, 12 Nov 2016 | Read review
“Inquire about any functions they may have book during your stay”
MotoScoddie, 5 Nov 2016 | Read review
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