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BEST WESTERN PLUS Launceston

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BEST WESTERN PLUS Launceston
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1,139 Reviews from our TripAdvisor Community

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Showing 1,118: English reviews
Sydney, Australia
Reviewed 5 November 2014

Noisy factory type noise coming from outside our room. "King bed" was essentially two single mattresses pushed together. When queried about this, was told by staff on duty (who obviously didnt want to be on duty because it was a public holiday) that "all our King beds are like this theres nothing I can do about it". Do yourselves a...

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Helpful?
1Thank Edward H
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi Edward H, Thank you for taking the time to provide feedback on your stay here at the BEST WESTERN PLUS Launceston. Our beds are brand new King Coil Pillow Top beds; the style of bed is called a 'King Split'. These beds are found in most hotels around the world as they allow flexibility as to room configuration. For...

Melbourne, Australia
Reviewed 3 November 2014

First time we have tried a wotif unknown hotel. After paying I was a bit disappointed it was Best Western but they said 41/2 stars so expected some degree of excellence. The room is quite ok for a 4 star place but the bathroom very disappointing. Not much pressure and very tired looking taps etc. The location in Launceston is...

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Helpful?
1Thank Johns1951
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hello Johns1951, Thank you for taking the time to write a review of the BEST WESTERN PLUS Launceston. Due to limited occupancy and the high associated wage cost, we made the decision to run one outlet rather than two on that particular public holiday. I apologise for the inconvenience caused, but am glad to hear you enjoyed your meal in...

zoe17
Reviewed 3 November 2014

The room was almost a carbon copy of the room at the Best Western in Hobart. It was spacious and convenient, though it had spots on the carpet. The hotel is located on a nice shopping street in Launceston. The staff was courteous and helpful, and breakfast was good. The hotel also had a computer for guest use that worked...

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Helpful?
Thank zoe17
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi Zoe17, Thank you for your review of the BEST WESTERN PLUS Launceston. I'm pleased to hear you enjoyed our central location and newly refurbished rooms, which are indeed very similar to the rooms at the Best Western Hobart. We look forward to welcoming you back to Launceston in the future Best Regards, Leon Wood General Manager

Singapore, Singapore
Reviewed 26 October 2014

You can pretty much access all the attractions in the city by foot. Staff were friendly and accommodating. The bathroom could do a bit of renovations though (bathroom tap was old, but usable). Other than that, I like my room and would stay here again.

Review collected in partnership with this hotel
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Helpful?
Thank Raymond K
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi Raymond K Thank you for your review of the BEST WESTERN PLUS Launceston I am glad you enjoyed your long stay here and that we were able to make you feel comfortable during your stay. We hope to have our bathrooms refurbished within the next 12 months which will make a great improvement to our product. I look forward...

Reviewed 26 October 2014

book through a mystery deal and we were quite surprise with what we got. We arrived Lauceston very early and called to the hotel and asked if possible to check in early and was told will be ready by 12pm. We were very tired and I was a bit sick, so we arrived the hotel 12pm and got told need...

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Helpful?
1Thank Pei Wen L
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hello Pei Wen L, Thank you for taking the time to write a review of the BEST WESTERN PLUS Launceston. My apologies we were unable to check you into your room earlier than the usual check in time of 2pm. In future, if you would like to notify staff when you make your reservation that you will need an early...

Sydney, Australia
Reviewed 19 October 2014

Nothing was too much trouble. They stored our bags when we arrived too early to check in and again when we departed late. The breakfast was lovely although it would have been nice to have more fresh fruit then the canned variety (although this is being picky). The staff were friendly and very helpful. We'd definitely stay again.

Review collected in partnership with this hotel
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Helpful?
Thank Alan F
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi AlanF, Thank you for taking the time to write a review of the BEST WESTERN PLUS Launceston. I'm pleased to hear you enjoyed your stay and that staff were helpful with your early arrival & late departure. It's also great to hear you enjoyed your breakfast while you were here; our breakfast chef has worked here since the day...

Sydney, New South Wales, Australia
Reviewed 19 October 2014

Very friendly & helpful staff, comfortable beds & clean room. Bathroom needs updating (modernising) and when having a shower the drain didn't drain straight away so was standing in a puddle of water which we didn't like. Also very noisy at night.....(things going bang constinatly allllll night long)! And didn't mind paying the extra $6 a day parking whilst staying...

Review collected in partnership with this hotel
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Helpful?
1Thank Linda G
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Hi LindaG, Thank you for taking time to write a review of the BEST WESTERN PLUS Launceston. We are just in the final stages of a room refurbishment and once this is complete, we can commence the bathroom refurbishment. We hope to have this completed within the next 12 months which will be a great asset to our existing product....

Hervey Bay, Australia
Reviewed 19 October 2014

Hotel Centrally Located, friendly staff,Great Service, was supplied with the Disable Room as requested...Slight problem was that the Airconditioning had not been wired up yet and the Wall Heater had been Disconnected.Front of House Staff went out of their way to hunt down a portable heater which was very good at keeping the room nice and warm during my Stay...

Review collected in partnership with this hotel
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Helpful?
1Thank Michael T
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Senior Contributor Thank you for staying at BEST WESTERN PLUS Launceston. I am pleased to read that you enjoyed your stay at the Hotel and I do apologise that we didn’t have the new air-conditioning up and running in time for your stay. I am pleased to note that we have finished that floor. Could you please contact me...

Perth, Australia
Reviewed 15 October 2014

Check in was quick and I asked for a quiet room. Was put right next to the lift. Er - Thanks! It's a budget hotel in a central location. Don't pay for breakfast - it's cheaper to pay for room service. Which was worthwhile. Received late checkout when asked for, which was appreciated, however when requested on the off chance...

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Helpful?
1Thank Midori75
Leon W, Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear Midori75 Thank you for staying at BEST WESTERN PLUS Launceston. I am pleased to read that you enjoyed your stay at the Hotel. Thank you for your comment about the WiFi this has helped us with our supplier to improve this. Thank you again for your comments as this does help us improve our service and product levels. Kind...

Launceston, Australia
Reviewed 14 October 2014 via mobile

Checked in under a special package of free car parking, late check out and bottle of wine on arrival. Room was spacious with a King bed and a Single, bath, shower and toiletries. Very relaxed and friendly staff and so central to all the local shopping and attractions. Recommend a stay.

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Helpful?
Thank NuthouseBrisbane
Leon W, General Manager at BEST WESTERN PLUS Launceston, responded to this review

Dear NuthouseBrisbane Thank you for staying at BEST WESTERN PLUS Launceston. Your business is very important to us and we value your feedback. I am happy to read that you enjoyed your stay at the Hotel. We hope you will come back and see us again soon. Kind regards Leon Wood

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
BEST WESTERN PLUS Launceston is conveniently located in the city centre, 15 minutes drive from the airport and 2 minutes walk from the main shopping precinct. The hotel features 116 rooms,FREE WiFi, a restaurant specializing in local produce and a cocktail bar. Nearby local attractions include the James Boag Brewery, Launceston Seaport and Cataract Gorge. #FREE WIFI# ... more   less 

Additional Information about BEST WESTERN PLUS Launceston

Address: 3 Earl St, Launceston, Tasmania 7250, Australia (Formerly Mercure Launceston)
Region: Australia > Tasmania > Launceston
Price Range: $112 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — BEST WESTERN PLUS Launceston 4.5*
Number of rooms: 116
Reservation Options:
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Also Known As:
Mercure Launceston Hotel Launceston
Accor Launceston
BEST WESTERN PLUS Launceston Tasmania
Hotel Style:
#5 Business Hotel in Launceston
#10 Luxury Hotel in Launceston
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Launceston staff and other travellers.
3 questions
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Bogart, Georgia
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Launceston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there early to secure a parking spot”
 of 5 bubbles 740jodiew, 12 Feb 2017 | Read review
“2 Double beds”
 of 5 bubbles TammyInSydney, 26 Jan 2017 | Read review
“Book direct and ask for free parking. They also offer seniors rates which sometimes includes free breakfast.”
 of 5 bubbles BibiTasmania, 16 Jan 2017 | Read review
“Shower was in the bath. Is a big step up, over and down to the bathroom floor. Beware if you have mobility issues. ”
 of 5 bubbles melindaland, 14 Jan 2017 | Read review
“A little bit too much movement in the King size bed, but otherwise a very comfortable, well maintained room.”
 of 5 bubbles Sandtill, 8 Jan 2017 | Read review
5 of 5