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Mercure Ballarat Hotel and Convention Centre

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Mercure Ballarat Hotel and Convention Centre
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614 Reviews from our TripAdvisor Community

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Showing 609: English reviews
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Cockatoo, Australia
Reviewed 5 days ago NEW

A large convention centre with different types of rooms. Clean. Peculiar shower arrangement with not all the water coming out of one shower head. Large pleasant room with lots of daylight. Bed was out of this world! Everyone commented on how lovely the mattresses were! Plentiful tea, coffee etc and we appreciated the free bottled water. The only strange thing...

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Thank Stutz28
Melbourne, Australia
Reviewed 1 week ago

Stayed here on a week night whilst on a drive through country Victoria. Excellent accommodation - spacious rooms, very comfortable bed, peaceful surroundings and well priced. Definitely recommend a stay here.

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Thank DanandLiz3107
Melbourne, Australia
Reviewed 1 week ago

Polite staff at check in and they were available and helpful with information about Ballarat and environs, Room was quiet and the bed so so comfortable. (2 singles and bunks in my room) Liked the walk in shower. Location was easy to find and grounds neat and pleasant for just lazing about under the trees. Breakfast was a vast range...

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Thank JudiyC
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear JudiyC, Thanks for taking the time to write your great review of your stay. We have taken your comment on board regarding the location of the coffee machine and toaster at breakfast and are looking at ways that we could improve this. We look forward to welcoming you back again soon. Sincerely, Simon Monk General Manager

London, United Kingdom
Reviewed 1 week ago via mobile

I came to the hotel via bookings.com great price for this quirky hotel.. Excellent front of house service by the young Chinese lady who checked us in. Room was exactly as advertised, massive bed and very clean. Tea and coffee provided tasted shocking.... but you cant have it all..

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Thank The_Eephant_Trainer
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear The_Elephant_Trainer, Thanks for taking the time to review your stay. Your comments have been shared with our team and we hope to have the opportunity to welcome you back again. Regards, Simon Monk General Manager

Bundoora, Australia
Reviewed 2 weeks ago via mobile

We came to stay one night to see Cats at Her Majesty's Theatre Ballarat & to celebrate my husband's birthday. My husband unfortunately got sick so we had to stay another night. The care attention we received was amazing. The food in Billy's Bistro is amazing. Thank you once again Simon,Jason,Kiki & team. We can't wait to come back again.

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Thank RCD1971
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear RCD1971, Thanks for the great review of your stay. We are looking forward to your next one with us. Regards, Simon Monk General Manager

Melbourne, Australia
Reviewed 2 weeks ago

Stayed in a lodge room while on business in Ballarat. The room was well priced and included breakfast. Firstly the room was neat, fairly sized. two chairs but no table (there was room for a small table) but it did have a very small desk but it was covered with there stuff. The bathroom was just ok. A low pressure...

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Thank Bryan F
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Bryan F, Thank you for taking the time to share your feedback. We hope to welcome you back to our Mercure Ballarat very soon! Sincerely, Simon Monk General Manager

Perth, Australia
Reviewed 3 weeks ago

A well located and nice hotel next to Sovereign Hill Ballarat. On arrival the staff were very nice and everything was ready for us. The room was a good size with a very comfortable bed. Great grounds with roses and a stream running through the property. The restaurant at the motel was really good with great meals.

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Thank Searene10
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Searene10, Thank you for taking the time to share your feedback. We are glad that you enjoyed your stay with us and the meals in Billy's Bistro & Bar. We hope to welcome you back to our hotel very soon! Regards, Simon Monk General Manager

Brisbane, Australia
Reviewed 3 weeks ago

Nice stay. Location is excellent if you are visiting Sovereign Hill. Staff are friendly and efficient. Rooms are large, clean and well appointed and are a bit dated. A very pleasant stay in a great town.

Review collected in partnership with Accorhotels.com
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Thank 793keithe
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear 793keithe, Thank you for the review of our Mercure Ballarat. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Simon Monk General Manager

Melbourne, Australia
Reviewed 3 weeks ago

We chose the apartment area of the hotel and this was a good choice as it gave us extra room with the 2 boys. The lounge area is spacious and there is an outdoor area too. The boys room had 2 single beds and there was plenty of room in the one room for them to spread out. There was...

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Thank Jill2003
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Jill2003, Thank you for taking the time to review your stay. I am glad that you and your grandsons had a comfortable stay. The kitchen in the apartment should be fully equipped, I have asked our housekeeping team to check this. We do hope to welcome you back to Mercure Ballarat again. Sincerely, Simon Monk General Manager

Melbourne, Australia
Reviewed 3 weeks ago via mobile

I stayed over night at the Mercure and was really disappointed. A colleague and I stayed the night so booked one room knowing we had a king and single bed in the room. Pretty surprised to turn up and find the single was actually a set of bunks! Felt like I was at camp! The bathroom was terrible. Horrible water...

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Helpful?
Thank Winther76
Simon M, General Manager at Mercure Ballarat Hotel and Convention Centre, responded to this review

Dear Winther76, Thank you for taking the time to share your experience at Mercure Ballarat. It is extremely disappointing to hear that you did not enjoy your stay. Your feedback has been shared with our team as it is feedback like this that we learn from and use to improve. We do hope that you give us a chance to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
If you are looking for Ballarat accommodation, the Mercure Ballarat is ideally located and offers the perfect balance of both business and leisure facilities. ... more   less 

Additional Information about Mercure Ballarat Hotel and Convention Centre

Address: 613 Main Rd, Ballarat, Victoria 3350, Australia (Formerly Ballarat Lodge & Convention Centre)
Region: Australia > Victoria > Ballarat
Price Range: $117 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Ballarat Hotel and Convention Centre 4*
Number of rooms: 71
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Ballarat
#8 Luxury Hotel in Ballarat
#13 Business Hotel in Ballarat
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Ballarat Hotel and Convention Centre staff and other travellers.
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Questions? Get answers from Mercure Ballarat Hotel and Convention Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room near the pool.”
 of 5 bubbles Stutz28, 25 Mar 2017 | Read review
“Car is parked by door. Ask for room with walk in shower not over the bath. Pool was clean and grounds great. No noise from any rooms.”
 of 5 bubbles JudiyC, 21 Mar 2017 | Read review
“All are nice”
 of 5 bubbles Searene10, 9 Mar 2017 | Read review
“The floors upstairs are noisy.”
 of 5 bubbles Jill2003, 4 Mar 2017 | Read review
“Easy access”
 of 5 bubbles 255325Liz, 2 Mar 2017 | Read review
5 of 5