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Cosmopolitan Hotel Melbourne

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Traveller (187)
Room & Suite (195)
Dining (7)
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Overview
  • Excellent38%
  • Very good44%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“luna park”(239 reviews)
“great location”(309 reviews)
“deluxe room”(40 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Family Rooms
4 Star Hotel
All hotel details
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Reviews (1,656)
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656
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42
Show reviews that mention
All reviewsluna parkgreat locationdeluxe roomacland streetpalais theatrefree secure parkingoff street parkingacross the roadcake shopspublic transportackland stcar parkreception stafftram linea great place to staywould stay against kilda beach
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11 - 15 of 1,603 reviews
Reviewed 3 weeks ago via mobile

We stayed here with another couple for one night. The location just behind Acland Street was fantastic! The free parking is first come, first serve; there wasn’t enough room in their secured parking area for us, but we were able to park out the front...More

1  Thank Rachelle S
Response from Steve W, Manager at Cosmopolitan Hotel MelbourneResponded 2 weeks ago

Hi Rachelle, Thanks for your review. Great to hear you enjoyed the comfy bed and had a quiet night. The adjacent rooms are great for groups or families who like a connecting door. Interesting to hear you didn't think the photos didn't match the room...More

Reviewed 3 weeks ago via mobile

Stayed for 2 nights here. Checkin was difficult with a male staff member. Parking under the building was very tight and having to leave our car keys with the office was not what we wanted. The place is in a good position for visiting the...More

1  Thank Craig902
Response from Steve W, Manager at Cosmopolitan Hotel MelbourneResponded 2 weeks ago

Hi Craig, Thanks for your review. After a day of travel, the last thing you want is a difficult check-in experience, so thanks for letting us know about that. Our free onsite parking is very convenient for guests, but a few of the spaces can...More

Reviewed 3 weeks ago

Wonderful staff who could not have been more helpful. The location is close to the beachfront and heaps of great cafes and bars. Easy access to the tram if you want to get into the City which only takes around 20 minutes. Free parking under...More

Review collected in partnership with this hotel
Thank Gordon B
Response from Steve W, Manager at Cosmopolitan Hotel MelbourneResponded 3 weeks ago

Hey Gordon, Thanks for your glowing review - we're thrilled to hear that we made your stay an enjoyable one. You're welcome back any time!

Reviewed 3 weeks ago

More maintenance is needed for this property. Wifi is not working at all and our TV reception was pretty bad. Cleaning is very average and need to improve. However the location is good if you need to get close to CBD. Tram stops are nearby.More

Review collected in partnership with this hotel
1  Thank bennyngai
Response from Steve W, Manager at Cosmopolitan Hotel MelbourneResponded 3 weeks ago

Hi Benny, Disappointing to hear that your experience didn't hit the mark. Very surprised that the wifi wasn't working - we haven't had any other reports of that, but will keep an eye on it. The TV signal booster failed on Friday afternoon, so that...More

A TripAdvisor Member
102
Reviewed 3 weeks ago via mobile

Rooms were a little smelly, run down and dusty. When brought to attention of staff, they were amazing and fixed any issues, pronto. Special thanks to Stephanie. Perfect location for family. Restaurants, Luna Park, transport and Woolworths all so close.

Thank A TripAdvisor Member
Response from Steve W, Manager at Cosmopolitan Hotel MelbourneResponded 3 weeks ago

Hi there, Great to hear that the team were able to give the room a quick once-over to get it up to spec. You're right - our location is ideal for family holidays. Hope to see you again!

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About
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Dry Cleaning
Multilingual Staff
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$83 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in St Kilda
#1 Family Hotel in St Kilda
#3 Luxury Hotel in St Kilda
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$83 - US$146 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in St Kilda
#1 Family Hotel in St Kilda
#3 Luxury Hotel in St Kilda
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (187)
Room & Suite (195)
Dining (7)
Amenities (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
howie_dawson
May 4, 2018|
AnswerShow all 2 answers
Response from Steve W | Property representative |
Hi Howie, The 2-Bedroom Studios are large, well-appointed apartment-style rooms. They have a kitchenette so you can knock up a quick meal and a modern bath-over-shower bathroom. The bedrooms overlook Carlisle Street. There... More
1
Vote
Brenda M
January 26, 2018|
Answer
Response from QueenMumKaren | Reviewed this property |
The Skybus stops directly across the street from the hotel and runs approximately every 20 minutes to and from the airport
0
Votes
Brenda M
January 23, 2018|
AnswerShow all 3 answers
Response from Lesley A | Reviewed this property |
Catch the St Kilda Skybus. It stops very close to the motel.
1
Vote
Room Tips
"Try a room away from the front for a quieter stay."
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"For a more quiet room, choose one not going to the front of the hotel (tram drives by)"
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"Higher floor room"
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"Get away from the road rooms or very noisy"
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