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Comfort Inn Warrnambool International

Traveller (15)
Room & Suite (25)
Dining (1)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Room Service
Breakfast Available
Dry Cleaning
Laundry Service
Non-Smoking Hotel
Room features
Accessible rooms
Air Conditioning
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
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Reviews & more
134Reviews
34Photos
3Q+A
19Room tips
Traveller rating
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Popular mentions
Had a fabulous one night stay in a room with a spa. The bed was super comfy and there were a generous amount of fluffy towels, two of them bath sheet size. The room was impeccably clean and the lady on reception was extremely friendly and helpful. Many thanks for the great night
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Hotel's Favourite
Comfortable beds and spotless rooms . Newly renovated bathroom with good quality towels. Friendly, obliging staff . Close walk to restaurants and shops which are plentiful. We will definitely stay here again.
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After 9 pm the Motel is closed. It looked Clean and Nice inside as well as outside but We found a body hair and a small big in our bed. Strikt checking out at 10 am. No restaurant within the property but Still possible to order breakfast.
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Response from Kim L, Owner at Comfort Inn Warrnambool International
Responded 2 weeks ago
Dear JGBC2014, It is very disappointing to see your review, in particular you title, which I feel is both nasty and inaccurate. Our property not only ranks in the top 10 properties in Warrnambool on TripAdvisor but also ranks top ten on nearly all third party websites. Yes our reception closes at 9pm (like every other motel in Warrnambool) and your arrival was after 9pm but everything was well planned for you. Even though we do close at 9pm as owner of our hotel my personal number is available to all guests inside the guest compendium and is also available whenever a guest calls reception after hours: so if you choose to stay with us you will be always looked after even after closing. All linen is cleaned daily at professional off site laundry service. I cannot explain how there would be any hair on your sheets. If you happened to find a bug in the room I can only say this; all rooms open to the outside and it is possible for small insects/bugs to enter the rooms when the doors are left open. We most definitely do NOT have a strict check out policy. We try to be as lenient as possible when people are checking out and if a late check out is organised prior to arrival or at check in we do our very best to accommodate. Sometime it is just not possible due to housekeeping commitments. On your day of departure we gave you a courtesy call at approximately 10:15am (15 minutes pass the latest check out time). You checked out at 10.30am without penalty. We do not advertise anywhere that we have a restaurant so this should not have come as a surprise to you and given your late arrival time you would not have been looking for dinner. Our perfect city location makes walking to all restaurants so easy and there is a fabulous Thai restaurant; Khao Thai located right next door to us. Yes we provided breakfast (both continental and cooked) in house as room service seven days a week starting from 6:45 am. I hope that you enjoy the rest of your Australian Holiday and consider your words for your next review, especially as every business you review works extremely hard on a daily bases to provide the best possible experience for their guests/customers. Kind regards, Kim Llewellyn
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There is parking available. The location is near the centre of the town but it is a longish walk. The receptionist was very helpful. The reception closes at 9pm. The rooms are basic but well maintained and very clean. Great value for money!
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Response from Kim L, Owner at Comfort Inn Warrnambool International
Responded 2 weeks ago
Dear Zoe K, Thank you for your positive comments regarding your stay. You title does upset me a little as I do not feel that we are basic especially considering all the major upgrades (18 fully renovated bathrooms) we have done over the last four years. Maybe you are use to 5 star hotels??!! I appreciate that you realise we are great value for money and also thank you for your comments regarding our staff. Kind regards, Kim
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The rooms were not only spotless, modern and had fast wifi, the lady at the reception and the cleaning staff went above and beyond! They made us feel welcome and gave us a lot of ideas and suggestions for our road trip.I also forgot my adapter in the hotel and the staff rang
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Response from Kim L, Owner at Comfort Inn Warrnambool International
Responded 2 weeks ago
Dear Seaside63046933124, Wow, your review title is really appreciated. We are a family run business, and our motel is our life, so taking care of people and making sure that everything is just right is very important to us. Thanks again and hope that you enjoyed your holiday. Kind regards, Kim Llewellyn
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Photo provided by managementComfort Inn Warrnambool International
deluxe king
Photo provided by managementComfort Inn Warrnambool International
Deluxe King Room
Photo provided by managementComfort Inn Warrnambool International
Deluxe King room
Photo provided by managementComfort Inn Warrnambool International
Standard Queen room
view from outside
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How far is the Motel from the Railway Station?.
Yes about 2 kilometres is right.
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Accommodation required close to railway station in Warrnambool.
do u need a credit card to stay here
You present a credit card at checkin, yes
0 votes
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"Ask for a king room."
"The two bedroom suites are fantastic for families"
"Some rooms are on a second level, accessible only by stairs..so if you have mobility issues ask for a ground floor room."
"If you don't like stairs ask for ground floor and parking not in front of all rooms."
"all rooms are excellent"
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PRICE RANGE
US$78 - US$157 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaVictoriaWarrnambool
NUMBER OF ROOMS
28
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